Battersea, Greater London
£14.83 per hour
Part-time, Temporary, 4 months minimum and potentially beyond
Job description

Job location: London/Remote

Pay: Up to £14.83 per hour

Contract: Temporary (Part-time). 22.5 hours per week, ideally across three days, but flexible on this. This shall be a minimum of 4 months (until February 2022), with the possibility of extending.

Job Purpose:  As our Database Officer, you will ensure that all income-generating activities are run through the database and support the Database Manager in ensuring the database is accurate and compliant.

Key Responsibilities:

  • Manage the flow of financial and non-financial data from third-party platforms and agencies, as well as direct income and data streams. This will include cleaning and preparing data, as well as importing it into Raisers Edge.
  • Ensure the database accurately reflects the current, recent, and historical activity and outcomes from third-party agencies and platforms, such as MailChimp
  • Work with all departments to collect and process ad hoc data efficiently, i.e. processing registrations for events.
  • Assist in undertaking monthly quality analysis of data received from agencies and third-party platforms.
  • Undertake routine processes to ensure the database is accurate, such as de-duplicating.
  • Assist on data cleansing, quality control, and restructuring projects with the Database Manager
  • Undertake ad hoc tasks that may be required from time to time


You will also be required to:

  • Maintain OSUK’s commitment to data protection and ensure that policies relating to these areas are maintained and/or developed as necessary
  • Assist with ensuring high standards are being maintained with regards to Gift Aid compliance
  • Assist with ensuring OSUK’s commitment are being maintained with regards to following Fundraising Regulator’s Code of Fundraising Practice


Skills and Experience Required:


  • In depth knowledge of Raiser’s Edge or similar CRM, ideally within a charitable organisation. Ideally to include importing and using Importacular templates.
  • Excellent attention to detail and accuracy of working with data
  • Experience of using Excel, including using formula and functions such as sort, filter, VLOOKUPs, Pivot Table etc.
  • Must feel confident working with and cleaning larger data sets.
  • Experience of using Microsoft Word and Outlook
  • Strong interpersonal skills
  • Desire for continual improvement and learning essential
  • You will be passionate about bringing about a world where no child suffers from lack of access to safe surgery


  • Experience in working with external agencies
  • Ability to build queries, run and interpret reports
  • Excellent knowledge of data protection legislation
  • Experience of working in the charity sector
  • Experience of using Microsoft Access


More about Operation Smile UK
Operation Smile UK

Operation Smile is an international children’s medical charity, working with a team of dedicated medical volunteers who provide safe, eff... Read more

Refreshed on: 16 October 2021
Closed date: 21 October 2021
Job ref: Database Officer P/T Temp
Tags: IT, Operations