Finance Manager Jobs
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service will provide services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by managing volunteers, promoting the service and working with our partners including the police.
As an Engagement Officer you will be responsible for:
- Recruiting and managing a diverse team of volunteers including Criminal Justice Champions (CJCs)
- Promoting the work of the service through events and presentations
- Providing training and awareness sessions to partner agencies including Humberside Police
- Maintaining and developing our online presence including updating website information and controlling our social media accounts
- Income generation and identifying fundraising opportunities
We are looking for someone with excellent communication skills who is motivated, engaging and innovative. You will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programmes across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices.
You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- To provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- To provide support to individuals who witness the sudden death of a child or young person
- To provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
The Director of Operations is a Senior Leadership role supporting the CEO in the strategic leadership and management of 2wish. We are in an exciting transition period where the organisation is expanding and this is a new role in our staff team that has been created to support our ambitious CEO to deliver our new strategic plan whilst ensuring we maintain operational excellence and high performance.
One of our greatest assets is our kind and caring staff team who consistently adhere to the high standards required by our CEO, our Board of Trustees, our funders and our families. We are searching for an experienced, positive and thoughtful individual with a strong background in operations, office management and people management. The successful candidate will play a central role within our dynamic team with a focus on developing and overseeing the smooth running of our internal systems and processes, ensuring legal and regulatory compliance, developing and managing our team, monitoring performance and helping to develop our services and support families and individuals.
The successful post-holder will join a supportive Senior Leadership Team, reporting to the CEO, working collaboratively with the Director of Transformation and closely with the Heads of Support, Finance, Fundraising, and Marketing and Communications, to effectively deliver services in your remit, namely; Organisational Development, Compliance, Governance, IT, Systems and Facilities.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly. Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts