Operations Jobs
Weekly Hours: Monday-Friday, 7.30am-3.30pm
Southall
Are you committed to excellent customer service? Do you take pride in ensuring first class estate cleanliness and maintenance? Do you have the knack of communicating effectively with customers and colleagues? Then Peabody has the perfect opportunity for you.
About Peabody
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. Join us as a Caretaker and play your part in helping us make a positive difference to our residents’ lives.
What you’ll be doing
A Peabody Caretaker is a varied and vital role. From periodic cleaning tasks to carrying out appropriate safety and security checks you’ll keep our serviced estates, blocks and community facilities clean, tidy and graffiti and litter free. Working with colleagues in tackling behaviour that causes nuisance or annoyance to those living or working in our community, you’ll do monthly estate walkabouts to identify any hot spots and look to find solutions. Our Caretakers identify equipment defects, vandalism, graffiti and necessary communal repairs, reporting these to the appropriate colleague or contractor. It’s a responsive and proactive role.
Put simply, if you’ve ever wanted a caretaking job where you make a positive difference to people’s lives, this is it.
What we’re looking for
Are you physically able to carry out moderately strenuous work and able to organise your own workload efficiently with minimal supervision? Are you personable, proactive, professional and able to demonstrate full commitment to exceptional customer care and service in everything you do? If you have basic knowledge of health and safety regulations in relation to estates services and can adopt a one team approach to build excellent working relationships which ensure the delivery of a first-class service, we want to hear from you.
Some relevant experience is essential, as is a basic DBS and the flexibility to deal with out of hours emergencies when required. You should have good literacy and basic numeracy skills. A valid UK driving licence is also essential.
Here are just a few of the benefits of working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Family friendly policies
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal
- 4 x Life Assurance
- Up to 10% pension contribution matched 1:1
So, if you want to help make a positive difference to the lives of our residents, here’s your chance. We are waiting to hear from you.
Housing Administrator
We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.
Position: Housing Administrator – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £20,000 per annum
Working Hours: Flexi 30 hours per week, Monday to Friday
About the role:
As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do. From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.
Key Responsibilities:
- Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
- Assisting with social media updates, newsletters, and Easy Read documents for tenants.
- Handling complaints and delivering excellent customer service.
- Collaborating with internal and external partners to achieve objectives.
About you:
To be successful in the role of Housing Administrator you will need the following skills and experience:
- Previous experience in a similar role, with excellent communication skills and a positive attitude
- Proficiency in Microsoft Office suite.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role. Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration
If you're ready to make a difference in the lives of our tenants through efficient and compassionate administration, apply now to join the team!
You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service will provide services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by managing volunteers, promoting the service and working with our partners including the police.
As an Engagement Officer you will be responsible for:
- Recruiting and managing a diverse team of volunteers including Criminal Justice Champions (CJCs)
- Promoting the work of the service through events and presentations
- Providing training and awareness sessions to partner agencies including Humberside Police
- Maintaining and developing our online presence including updating website information and controlling our social media accounts
- Income generation and identifying fundraising opportunities
We are looking for someone with excellent communication skills who is motivated, engaging and innovative. You will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programmes across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices.
You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About The Role(s)
We currenlty have two venue coordinator roles on offer - Working with the Estates team, the Venue Coordinator (The Station lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Station and the Venue Coordinator (The Courts lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Courts.
They will ensure that Creative Youth Network’s venues run efficiently, are accessible and welcoming and remain a destination of choice for young people. These roles will work alongside each other, and work in a way as to provide cover for each other.
The Courts - An enterprise centre to help young people set up their own creative businesses and develop their opportunities. A place where there are no barriers to their future, where the only things that count are their abilities and talents.
Thanks to the The National Lottery Heritage Fund and Bristol City Council we are developing detailed business and architectural plans to reimagine and redevelop this historic city landmark as a place that will complement Bristol’s renowned and growing creative industries sector.
The Station - is Bristol's Central Youth Hub. We are open to all young people and offer a place to relax, get advice and support, and explore your interests and talents. The Station is a supportive and creative environment where you can express yourself freely. And for any problem, no matter how big or small, we're here to help.
Some of the top youth organisations in the South West are here under the same roof, giving you a wide choice of services and things to do
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
Full Job Description(s) and an Application Form are available below. To apply please visit our website and select your preferred role from the list.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
The client requests no contact from agencies or media sales.
Programme Co-ordinator
We are looking for a highly motivated individual to coordinate an online programme of groups, courses, and activities to support people with emotional well-being needs.
Position: Community Connections Online Programme Co-Ordinator
Location: Hybrid/Leatherhead
Hours: Full-time, 37 hours per week
Salary: £28,135
Contract: Permanent
Benefits: Hybrid and Flexible working, Pension, Employee Assistance Programme, 25 days holiday (plus bank holidays)
Closing date: Thursday 18th April 2024
The Role
Community Connections supports people with any mental health or emotional needs to stay well in their communities through social connections and networks. It also helps people return to their communities / transition back / live fulfilled lives and meet their own goals.
Initially, you will be responsible for the development, co-ordination and delivery of the organisations community connections online programme of activities.
However, the role may develop to include the oversight and co-ordination of a joint online programme, in collaboration with all the lead providers.
Key responsibilities include:
- To plan, set up and coordinate groups, courses and activities on the online platform and work with the Team Manager and partner organisations to produce a quality service.
- To work with external agencies, facilitators, and tutors to develop and deliver the online programme of activities.
- To develop innovative workshops relating to wellbeing issues and deliver them to groups of clients.
- To liaise with other Community Connections organisations to advertise courses and activities on a variety of media.
- To complete all tasks related to course set up, including posters, calendar updates and advertising, as well as authorising tutor invoices.
- To build and a database of facilitators with updated information regarding their training and DBS status and issue working agreements when appropriate.
- To monitor and evaluate activities and provide data for our funders, trustees, and partners by designing and implementing appropriate feedback forms for use by clients, staff, and tutors.
- service.
- To be willing to work flexibly when required as the programme will extend to offer evening and weekend activities.
About You
The Programme Coordinator will have previous experience of working in mental health, wellbeing or behaviour change.
You will also have:
- Experience of programme co-ordination
- Experience of using online platforms such as Zoom and Team’s for online delivery.
- Experience of managing incidents, risk and/or safeguarding
- Experience of monitoring and reporting
- To work collaboratively within a multidisciplinary team (statutory and voluntary)
- An understanding of confidentiality, consent, information sharing, including GDPR
- An understanding of Safeguarding policy and practice
- Good verbal and written communication skills and a commitment to accurate and confidential record keeping
- Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries
- Proficient in Microsoft Word, use of email, Outlook, Excel and PowerPoint and online platforms
- Ability to travel and work flexibly when required
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Programme Coordinator, Online Programme Coordinator, Community Connections Coordinator, Community Coordinator, Community, Connections, Community Development, Area Coordinator, Community Development, Volunteer, Volunteering, Community Volunteer, Community Volunteering, Social Care, Health, Vulnerable, Mental Health, Mental Health Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Rugby foodbank's Engagement Officer will oversee the smooth running and operation of the foodbank, with concern for its operational efficiency and standards in accordance with The Trussell Trust franchise model. In partnership with the Service Delivery Manager, guide the development of the foodbank project, including its material resources, financial assets, reputation, partnerships and volunteer body. The Engagement Officer will have a key role in the delivery and development of Rugby foodbank and the growth of its services. They will be responsible for building relationships with key stakeholders including volunteers, food and financial donors, partner referral agencies plus community and business groups. The right candidate will be an effective communicator who will work hard to create a positive environment for volunteers, clients, agencies and donors maximising opportunities for engagement.
At Hope4 we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions. In order to achieve these aims we run the Hope Centre and Rugby foodbank which is part of the Trussell Trust network of foodbanks. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
As a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 7500 foodbank food parcels. Our staff and volunteers are crucial to making this happen. We currently employ 8 members of staff and have 80+ people regular volunteers.
The charity was founded by the churches across the town and continues to hold to Christian principles working to address poverty, primarily homelessness and food poverty in the Borough of Rugby. The churches, as the Revive network, support the work we do both with funding and providing many of our volunteers. Our staff and volunteers support these values and ethos irrespective of belief or background.
We are looking for someone who can work as a flexible team member and with the ability to share and balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team. Your key skill will be the ability to work with all types so people from every kind of background because you will be engaging with volunteers, clients, trustees and external agencies such as churches, schools and businesses. It will be varied and is pivotal in ensuring the smooth and successful day-to-day running of the foodbank.
Main Responsibilities:
Stakeholder contact: this is a people orientated post
-
To be responsible for quality customer service, dealing with all the communication requirements of the foodbank
-
To be responsible for dealing sensitively, appropriately and confidentially with the range of complex and challenging issues presented by any of our stakeholders.
-
To lead with recruitment, induction and support of volunteers as required
-
To support and actively engage with varied stakeholders including faith groups, local businesses and statutory and non-statutory organisations
-
To support and liaise with volunteer teams on a day-to-day basis
Service Delivery and Promotion:
-
Support and actively promote services and maintain and develop positive relationships with stakeholders, to encourage continuity and to aid growth
-
Be the point of contact and the face of Rugby foodbank for stakeholders
-
Support and complete tasks in a timely and accurate fashion
-
Further develop signposting resource and engage with external agencies to form partnerships for sign posting opportunities
-
Work with our Financial Inclusion Support Worker regarding client income maximisation
-
Work with our social medica content lead to support promotional activity
-
Assist in the organisation of annual events such as open days, AGM, cultural celebrations such as Harvest Festival and Christmas and supermarket collection days and volunteer thank you events
General Duties:
-
To work well as part of a staff team
-
To deal with the day-to-day administration of Rugby foodbank via phone, email, in person, with all stakeholders,
-
To organise and oversee volunteer rotas; deliver new agency induction training; organise food collections at Harvest, Christmas and adhoc at supermarkets; deliver talks about the foodbank to churches and other community groups and businesses
-
To attend Trussell Trust conferences and training days
To work as part of a team to support the overall delivery of Hope4’s activities:
-
Build positive relationships with Hope4’s stakeholders including staff, trustees and volunteers
-
Undertake any other reasonable requests by management, consistent with the nature of the service
-
Ensure that all work is delivered in line with contractual obligations and in accordance with best practice of Hope4
General:
-
All information and data to be maintained in accordance with Hope4 policies and procedures, and within GDPR principles
-
Undertake identified training within specified timelines and maintain current operational knowledge where required, such as safeguarding
-
To be an active and effective team member including both those at Rugby Foodbank, the Hope Centre and those organisations supporting our work eg referral agencies, food and financial donors
-
To work some hours, where needed, outside of normal office hours (including evenings and weekends)
-
Participate in supervision and annual appraisal, and identify your own job-related development and training needs
-
Safeguarding – an awareness of Safeguarding for children and adults and/or a willingness to undertake training
-
To be an ambassador for Hope 4 within the wider community
The client requests no contact from agencies or media sales.
Mental Health Support Worker
Are you looking to make lives better by utilising your lived experience of mental illness or through caring for someone with Mental Health issues?
We are looking for someone who is kind, caring and supportive with good interpersonal and communication skills and who is keen to provide the highest quality experience for people.
Position: Mental Health Support Worker (Lived Experience Practitioner)
Location: Surrey, Hybrid
Salary: £16,068 per annum
Hours: Part time, 21 hours per week
Contract: Fixed Term Contract until October 2024
Benefits: Hybrid and Flexible working, Pension, Employee Assistance Programme, 25 days holiday (plus bank holidays)
Closing Date: Monday 8th April 2024
The Role
Through sharing wisdom from their own experiences, the Mental Health Support Worker will inspire hope and belief that recovery is possible in others. As an integral and highly valued member of the team, you will provide formalised peer support and practical assistance to people using the service in order for them to regain control over their lives and their own unique recovery journey.
In particular, the Mental Health Support Worker will support the smooth transition of people using the service to other Mental Health services, by helping them to complete recovery and crisis plans for example. Within a relationship of mutuality and information sharing, you will promote choice, self-determination, and opportunities for the fulfilment of socially valued roles and connection to local communities.
Key responsibilities include:
- Work alongside an agreed number of people using the GPIMHS / MHICS service on a 1:1 basis, in person and / or virtually, from a lived experience perspective.
- Work as part of a multidisciplinary team.
- Deliver peer support interventions as agreed within the multidisciplinary team, and within a peer relationship.
- Use personal, experiential knowledge and to share lived experience when appropriate to benefit others.
- Assist others to create their own recovery and crisis plans, particularly people who are transitioning from the service to another Mental Health service (e.g. SABP Community Mental Health Recovery Service)
- Support people using the service to identify and overcome fears within a relationship of empathy and trust.
- Signpost to various resources, opportunities, and activities within the Organisation and in communities to promote choice and informed decision making.
- Accompany people who use the service to appointments / meetings / activities of their choice and performing a range of practical tasks, aligned to recovery goals.
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in service users’ presentation relevant to their safety and feedback accordingly.
- Maintain a working knowledge of current trends in mental health, recovery, and peer support by reading books, journals and accessing peer support networks.
About You
You will have Lived experience of mental illness or experience of caring for somebody who has mental health problems, along with:
- Experience accessing primary and / or secondary mental health services.
- Paid or unpaid experience of working in a lived experience role.
- Numeracy and Literacy at a Key Stage 3 level or equivalent.
- Computer literate in Microsoft Office, and willingness to use the Organisation’s IT systems.
- Experience of recovering a meaningful life.
- Experience of being in a supportive and enabling role.
- Ability to share personal story of recovery in a professional manner.
- Understanding and knowledge of recovery, of the issues and concerns of mental health service users, and of the impact of stigma and discrimination.
Understanding and knowledge of trauma informed care, and ability to use trauma informed care principles to benefit yourself and others.
About the Organisation
The charity is a mental health and emotional well-being charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom and Ewell, and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and maintain their mental and emotional well-being (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
Equality, Diversity and Inclusion
The charity believes in a fair, equal, diverse and inclusive society. As an organisation, it believes we are stronger and richer when we bring together different experiences and perspectives to better serve clients and the local community. We strongly encourage applications from members of every community and the organisation actively seeks to hire people with lived experience of mental health issues.
You may have experience in other areas such as Mental Health, Mental Health Support Worker, Mental Health Care Worker, Mental Health Practitioner, Mental Health Case Worker, Mental Health Outreach Workers, Mental Health Coordinator, Health Support Worker, Health Worker, Care Worker, Support Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
#INDNFP
Administrator
We’re looking for an experienced Administrator to provide administrative support to our Locality, reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.
Position: S11125 Service Delivery Administrator
Location: Home-based Cornwall (applicants are required to live in the Southwest) occasional travel maybe required as part of this role (may include team meetings or other work -related meetings)
Hours: Part-time, 12 hours per week (flexible working available)
Salary: Circa £6,801 per annum (FTE circa £19,838)
Contract: This is a fixed term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Key responsibilities will include:
· Provide comprehensive administrative support within the Locality.
· Inputting referrals onto internal systems.
· Use of national databases.
· Maintain and enhance local relationships with referrers and other stakeholders.
· Implement operational policies and quality standards.
About You
You will have:
· A proven track record of proactively supporting a team and demonstrable experience in administration.
· Excellent working knowledge of Word, Excel, Outlook and PowerPoint
· The skills to communicate effectively in writing and orally.
· Experience of communicating with a range of stakeholders including healthcare professionals
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Admin, Administrator, Administration, Service Administrator, Service Delivery Administrator, Support Administrator, Support Admin, Service Admin, Business Support Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Administrator
We’re looking for an experienced Administrator to provide administrative support to our Locality, reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.
Position: S11124 Service Delivery Administrator
Location: Home-based, Somerset (however, applicants are required to live in the Southwest) occasional travel maybe required as part of this role (may include team meetings or other work -related meetings)
Hours: Part-time, 23 hours per week
Salary: Circa £13,036 per annum (FTE circa £19,838)
Contract: This is a fixed term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Key responsibilities will include:
· Provide comprehensive administrative support within the Locality.
· Inputting referrals onto internal systems.
· Use of national databases.
· Maintain and enhance local relationships with referrers and other stakeholders.
· Implement operational policies and quality standards.
About You
You will have:
· A proven track record of proactively supporting a team and demonstrable experience in administration.
· Excellent working knowledge of Word, Excel, Outlook and PowerPoint
· The skills to communicate effectively in writing and orally.
· Experience of communicating with a range of stakeholders including healthcare professionals
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Admin, Administrator, Administration, Service Administrator, Service Delivery Administrator, Support Administrator, Support Admin, Service Admin, Business Support Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Training Coordinator
We have an exciting opportunity to join a values-based Social Enterprise with a vision of a society in which people are enabled to thrive.
We are looking to recruit a training coordinator to join a mission-led organisation, supporting their friendly and dynamic training team.
Position: Training and Materials Coordinator
Location: Buxton/Hybrid
Salary: £25,000 FTE
Hours: We welcome applicants who wish to work between 28-35 hours per week
Contract: Fixed term contract – 12 months
Benefits: Laptop and mobile phone provided for work purposes, Generous pension scheme, flexible working arrangements, employee assistance programme, cycle to work scheme, 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days
at Christmas, Opportunities for personal development.
About the role
Facilitating learning through training is a key aspect of the organisations work and our engaging
materials play an important part in ensuring that the Star is used well. The charity delivers training
and learning through a variety of channels, including face to face and remote sessions.
The Training Coordinator plays a critical part in responding to, managing, scheduling and
confirming the large number of training courses that new and existing clients require.
You should have a keen eye for detail and excellent organisation skills providing the training
participants with the materials they need to succeed. As a newly-formed team there is
scope to shape this role with continuous improvement of the processes and funcitons of the
role.
There is a requirement to frequently bring boxes weighing up to 20-35kg into the
office (accessed by two flights of stairs).
Key responsibilities will include:
- Liaise with clients and trainers to determine suitable training dates, collaborating closely with our Training Manager and network of trainers.
- Manage the booking process and administration for courses, including updating Salesforce and other records with comprehensive training details for licensing purposes.
- Send out booking confirmations to clients and trainers.
- Ensure courses adhere to internal guidelines for scheduling and capacity.
- Coordinate with clients to gather necessary information before training sessions, facilitating optimal training experiences.
- Manage posting and delivery of training materials while updating Salesforce accordingly.
- Support the Training Manager with monthly and quarterly reporting.
About you
The Training Coordinator should have a keen eye for detail and excellent organisation skills providing the training participants with the materials they need to succeed.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues
- Excellent organisation and record-keeping
- Excellent attention to detail, and a thorough and methodical approach to tasks
- Self-motivated with ability to work independently
- Ability to prioritise competing pressures and meet deadlines
- Ability to learn quickly
- Commitment to delivering a high-quality service
- Good IT skills including MS Office
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
About the organisation
The organisation help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. They help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called Outcomes Stars.
The Star has proved immensely popular and is now widely used in the UK by charities, social enterprises, and local and health authorities in a wide range of fields including mental health, homelessness, vulnerable families and substance misuse.
You may also have experience in areas such as: Training Coordinator, Learning and Development Coordinator, Training Specialist, Instructional Coordinator, Education and Training Coordinator, Talent Development Coordinator, Learning Experience Coordinator, Training Program Coordinator, Training and Development Specialist.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Fundraising Manager
We have an exciting opportunity for an experienced Fundraising Manager to implement the fundraising strategy for an important charity.
Position: Fundraising Manager
Location: Remote with some travel required for in-person meetings and events
Hours: Part-time, 28 flexible hours per week
Contract: 12-month fixed-term contract with opportunity to extend
Salary: £35,200 per annum for 4 days per week
Benefits: 3% employer & 5% employee pension contribution, 24 days personal annual leave, plus bank holidays, with additional discretional leave days at the convenience of the organisation, remote working, and staff development through training and coaching.
Closing date: 3rd April 2024 at 9am
Interview date: Will take place online on the 11th of April 2024
About the role:
The purpose of the Fundraising Manager’s role is to develop the role and fundraising strategy of the organisation. You will support the CEO with creating the role, strategy, systems, and activities of income generation for the organisation. You will lead in securing funds from trusts and foundations through grant applications and develop the individual giving campaign as well as leading the growth and future development of new income streams from individuals, corporate partnerships, and other sources. Within all of this, you will oversee the strategy to grow the Fund HER pot of funds that are growing to distribute to women candidates preparing for future elections.
Key responsibilities will include:
- Work with the CEO throughout the contract to design the role of Fundraising Manager as we develop strategy, systems, and activities within the parameters of a 28-hour working week.
- Develop a fundraising and business development strategy, including individual giving, third sector and statutory bodies to move us towards greater sustainability and diversity of income streams.
- Develop a specific Fund HER strategy to build the pot of funds for us to distribute to women candidates preparing for future elections.
- Work with the CEO and wider team to organise any income generation events as articulated in the strategy.
- Achieve agreed grant income targets through writing successful grant applications and tenders.
- Maintain an up-to-date working knowledge of funders and their criteria, through the ongoing research of potential trust and grant funders.
- Maintain excellent relationships with current funders and develop strong relationships with new and prospective funders to prompt ongoing and increased giving.
- Work closely with the CEO to ensure that funders receive accurate outcomes and impact-focused reporting information within agreed timescales.
- Develop, maintain, and update the organisation’s grant funding database.
About you:
The ideal candidate will be resourceful and organised with great attention to detail. You will be flexible and enjoy variety, with strong people skills to build great relationships with the organisation’s community, funders, and many stakeholders. You will be process-orientated with a proven track record in project management. You will love what you do, have a passion for feminism and community and love the collaborative nature of a creative working environment. You’re a team player but have an entrepreneurial spirit running through your veins which means you transform an idea or a brief into something new and innovative.
You will be a proactive, efficient, and organised individual with excellent coordination and administration skills You will be based in Britain, happy to work remotely and travel to in-person meetings when required.
Essential Criteria:
- Experience in fundraising leadership and identifying new funding opportunities.
- Experience in fundraising and strategic planning.
- Track record of relationship development with funders.
- Track record of effective reporting to funders.
- Achievement of personally agreed fundraising targets.
- Experience in working successfully on multiple projects at the same time.
- Up-to-date awareness and understanding of non-profit fundraising.
- Knowledge of legislative frameworks and good practices that support fundraising management.
- Excellent oral, written, and presentational communication skills.
- Ability to utilise a wide range of management skills and techniques to ensure the effective use of resources and so enable successful project delivery.
- Ability to prioritise workload, plan and organise and ensure that deadlines and agreed targets are met.
- Ability to work independently and use own initiative.
About the organisation:
The employer is a tiny but mighty organisation that works to motivate, support & equip women in all their diversity to stand for elected office in all spheres of Government, providing them with the knowledge, confidence, and skills they need to do it. We demystify the process of standing for elected office and motivate women to create action plans for standing through free workshops and online resources. Whilst our work may appear political at first glance, it isn’t. This work is about women.
The very foundation of our organisation’s existence is prefaced on the fact that we are working with women from all the mainstream political parties and independents. We take no policy position on anything and ensure that we are sharing the stories of women from across the political spectrum to remain completely neutral. Our values define it and our funding and reputation would be at risk were we ever to consider demonstrating a preference for women of one political ideology over another.
How to apply:
Write a one-page summary telling us about fundraising campaigns you have run and what work you have done that is relevant to this work setting out the experience (including work, voluntary, and lived) you would bring to the role and how you hope to gain from the experience. Please ensure your summary explains clearly why you have the experience and skills needed to get the job done!
You may also have experience in areas such as Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Income Generation, Senior Community Fundraiser, Area Fundraiser etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- To provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- To provide support to individuals who witness the sudden death of a child or young person
- To provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
The Director of Operations is a Senior Leadership role supporting the CEO in the strategic leadership and management of 2wish. We are in an exciting transition period where the organisation is expanding and this is a new role in our staff team that has been created to support our ambitious CEO to deliver our new strategic plan whilst ensuring we maintain operational excellence and high performance.
One of our greatest assets is our kind and caring staff team who consistently adhere to the high standards required by our CEO, our Board of Trustees, our funders and our families. We are searching for an experienced, positive and thoughtful individual with a strong background in operations, office management and people management. The successful candidate will play a central role within our dynamic team with a focus on developing and overseeing the smooth running of our internal systems and processes, ensuring legal and regulatory compliance, developing and managing our team, monitoring performance and helping to develop our services and support families and individuals.
The successful post-holder will join a supportive Senior Leadership Team, reporting to the CEO, working collaboratively with the Director of Transformation and closely with the Heads of Support, Finance, Fundraising, and Marketing and Communications, to effectively deliver services in your remit, namely; Organisational Development, Compliance, Governance, IT, Systems and Facilities.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly. Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts