Operations Jobs

Prospectus is excited to be working with a thought leader within the Health and Social Care space and supporting their search for a Monitoring, Evaluation and Learning (MEL) Manager.  This new role will be the only MEL Manager within this impactful organisation and will be supporting our client by monitoring internal performance regarding supporting grantees projects, and not evaluating the programmes themselves.

The successful candidate within this role will be an experience MEL Manager with a strong technical expertise within their field.  You will be happy to work alone when needed and also confident to get involved, to challenge problems and get them solved, not be phased by some ambiguity at times.  You will be setting up MEL frameworks in an environment that celebrates effective simplicity and being the go-to expert within this field.

Our client is a well-recognised organisation.  They have recently been awarded significant funding and the MEL Manager contract is aligned to this.  The role is expected to be a fixed term of 10 month, but an extension is possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

The Role

We are looking for a coordinator to carry out the delivery of our Vocational Qualifications and Funded Modern Apprenticeship Programmes.

The role includes course and funding administration, communication with students and teaching staff, registration with external bodies, and maintenance of student records.

This post requires essential knowledge of IT with a clear understanding of data input and good data management principles, attention to detail and the ability to follow strict timelines in accordance with our funders, as well as adhering to contract requirements. You must be knowledgeable in using Microsoft office packages, be keen to learn various administrative procedures and to use database systems, both internal and external. We also require good communication and organisational skills.

We continuously recruit students for our various programmes throughout the year, so the successful candidate will have a flexible approach and the ability to prioritise. We are a small organisation so the ability to work independently and to self-motivate is essential, as well as being a supportive member of a small admin team.

About Us

Training for Care is an educational not-for-profit organisation delivering vocational training and short courses in Social Care and Childcare. We have a long history of providing high quality learner focussed training to all levels of staff in the sector and we work with a variety of organisations, from the public, private and voluntary sectors.

Training for Care is based in Edinburgh and delivers training throughout Scotland.

Hours/Salary

This post is part time, 28 hours per week. We can offer a hybrid approach, however 3 days in the office environment is preferred (EH7 5QY)

Salary: £25,000 Pro Rata (Full-Time Equivalent (FTE))

Closing date: Friday 3rd May 2024.

About the post of CEO

You will report directly to the Board of Trustees, ensuring excellent governance of the Charity, regulatory compliance with the Charity Commission and Companies House, and will collaborate with Trustees on designing and executing the 2024-2027 strategy. You will lead and support a team of seven staff, supporting 500+ older and disabled Neighbours annually with a large team of volunteers. You will ensure excellent management of charity’s finances and that adequate funding is in place to maintain all charitable activity, monitoring and evaluation. You will ensure that the charity maintains its reputation and develops its exposure and standing. 

About you

You will have strategic leadership experience and have previously led teams. You will have a strong understanding of charity governance and will have demonstrable fundraising knowledge and/or experience. You will be passionate about supporting older and disabled people and will have a strong understanding of their needs. You will be equipped to represent the Charity both internally and externally.  

JOB DESCRIPTION

Strategy and Operations

1. Develop, implement, and lead execution of the charity's annual operational plan and 3-year strategic plan.

2. Identify appropriate level of staffing, volunteering, ensuring that all staff and volunteers are appropriately interviewed, vetted, inducted, trained, developed, and supported to deliver against their objectives.

3. Ensure appropriate upkeep, security, and management of the charity’s premises, including all relevant contracts and payments.

4. Ensure that the charity’s IT systems are fit for purpose and compliant with relevant law.

People

5. Line management of seven staff members, and responsibility for staff and team development, cohesion and appraisals.

6. Recruit and support social club facilitators and appropriate consultants to provide additional resource to the charity as required.

7. Lead staff member for safeguarding, liaising directly with Hammersmith and Fulham Adult Social Care.

8. Ensure appropriate mechanisms and safeguards are in place to support up to 100 regular volunteers, and up to 100 additional corporate/student volunteers.

9. Ensure appropriate mechanisms and safeguards are in place to support up to 500 beneficiaries and additional attendees at FGN events.

Finance and Fundraising

10. Develop, implement, and lead charity’s financial and fundraising planning and management, ensuring that the charity operates at least at break-even, ideally with a small surplus.

11. Ensure that the charity has a diverse range of income across various streams, inclusive of (but not limited to) public sector, trusts and foundations, corporate income, events, and online giving.

12. Ensure that the charity is receiving value for money with all expenditure, ensuring contract review on a timely basis as appropriate.

13. Ensure appropriate cashflow projections so that expenditure does not exceed income in any one year unless pre-agreed with trustees.

14. Ensure that appropriate financial controls are in place so to protect charity and anyone handling money on behalf of the charity.

15. In conjunction with the finance administrator and hon. treasurer monitor all income, expenditure, accounts, funding investments and budgets.

Governance

16 Ensure compliance with charity and company law, inclusive of writing, presentation and filing of annual report and accounts and other Company Secretary duties.

17 Organise, attend, record and report at board meetings every two months, inclusive of finance and operations reporting and the regular cycle of governance reviews.

18 Plan, organise and attend AGM and annual strategy session.

19 Ensure appropriate level of risk management and insurance are in place for the charity.

20 Ensure all relevant policies, procedures and financial controls are in place, inclusive of annual review.

Communications and Impact

21. Represent and promote the charity in public, sourcing media opportunities as appropriate so to increase visibility.

22. Represent the charity on appropriate networks and forums so to develop stakeholder relationships and source opportunities for cross-partner collaboration.

23. Ensure positive, fit-for-purpose, internal and external communications, inclusive of monthly newsletters, social media presence and other marketing materials.

24. Ensure appropriate monitoring and evaluation of projects and develop relationships with academic institutions and/or research consultancies where possible so to elicit external perspectives and scrutiny of the charity’s work.

25. Build relationships with local stakeholders and businesses.

PERSON SPECIFICATION

Essential requirements

1. Senior management experience within the charity sector or similar

2. Experience of working at a senior level with and under the direction of a board of trustees

3. Experience of successfully applying for grant funding, and/or other income generation  

4. Financial acumen including financial reporting

5. Experience of successfully delivering strategic plans

6. Experience in publicity and marketing

7. Experience in management of staff and volunteers

The post is subject to:

· right to work in the UK check

· satisfactory disclosure from the Disclosure and Barring Service

· two satisfactory references

Salary will be c. £54,000 and is set in line with NJC pay scales 2024/25.

Working hours are 35 hours over 5 days per week. The postholder will be based primarily on site but with the possibility of up to one day per week remote working by agreement.

Pension: there is a 5% employer’s pension contribution

You will receive 28 days of annual leave, and option to buy/sell three days annually. We have additional benefits, which include eye vouchers and cycle to work scheme.

Interviews will be held at Rosaline Hall, Fulham, London SW6 on 13 and 14 May. Only shortlisted candidates will be contacted. No recruitment agencies to apply.

Are you a proactive Operations Manager wanting to work with a charity?

We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Operations Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent.

You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.

This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
 

Surveyor and Property Manager
Salary: £48,459 - £51,010 per annum
Hours: 37.5 hours per week
Location: Leicester based with agile working

The RAF Association has a clear objective: to help sustain a resilient and empowered RAF community, including serving personnel, RAF veterans and their families. Through our sector leading services, we offer friendship to the isolated and lonely, sheltered housing for those who want to remain proudly independent and childcare to serving personnel on RAF stations. With thousands of members across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

We are inviting applications for the role of Surveyor and Property Manager. This is a fantastic opportunity to join a non-profit organisation where everyone plays an important part in achieving our charitable aims. In this role, the Surveyor and Property Manager acts as our principal source of professional expertise to the Association for all property related matters. Primary responsibilities include:

• Conducting valuations of the Association’s property to conform to RICS Red Book Standards
• Maximise rates of return and the best means of marketing properties identified for disposal
• Maintaining an up-to-date property portfolio which includes compliance with statutory requirements,
• Ongoing maintenance planning
• Advising on the correct application of legislation as it relates to property, including the acquisitions and disposal of properties
• Negotiating and drafting lease agreements

About You

As you would expect, the Surveyor and Property Manager postholder will need to hold a professional chartered surveyor qualification (RICS) and have experience of leading and managing a property portfolio across a commercial environment with a diverse range of buildings. Other essential requirements include.

• Robust knowledge of legislative requirements in relation to building management.
• Experience in negotiating property contracts, undertaking and preparing reports on valuation of property
• A confident and persuasive negotiator to manage difficult conversations with Clubs and Tenants
• Leadership ability to manage a small team at Atlas House (HQ)
• Able to attend the office in Leicester at least one day per week (Wednesdays preferred)
• Prepared to travel to properties as required (you can plan your own schedule!)

Benefits include:

• Generous leave, life insurance and sick pay
• 5% employer pension contribution under salary sacrifice
• Free eye tests and a contribution towards glasses.
• Cycle to work scheme / close to park and ride at Leicester Forest East

A UK driving licence is an essential requirement

Closing Date: 8am Wednesday 8 May
However applicants who meet the criteria may be offered an interview ahead of the closing date so please do not delay in applying, we’d love to hear from you

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.

Applicants must have the right to work full time in the UK as we are unable to enter into sponsorship agreements.

No agencies please.

We are looking for an ambitious and driven individual who is passionate about building businesses that change lives. This individual will help us continue to develop excellence across all that we do for our staff team and our customers. We are looking for someone who naturally thinks about ways to improve businesses and thrives in driving forward change.

You will work closely with the Head of Enterprise (HofE) and the Leadership Team to ensure that both enterprises are fulfilling their key mission which is to create genuinely life-giving work and that our employees excel at.

About us

Upbeat Communities was founded in 2005 to support refugees and asylum seekers to rebuild their lives through a whole range of support including training, social activities, befriending and hosting. Upbeat Communities became a registered charity in 2015.

In 2013, Upbeat Communities launched Derby Language School (DLS) which is a social enterprise that provides language courses to individuals and organisations in the East Midlands. Alongside generating considerable income for the charity through its private and corporate classes it also provides quality language training for many refugees through contracts with councils.

In 2021, Upbeat Clean was started in response to significant challenges that refugee women have in finding employment to support their families. Upbeat Clean’s 5-year goal is to be able to offer a Real Living Wage job to every refugee woman who needs one in Derby. Upbeat Clean is fast becoming the most talked about commercial cleaning business in Derby with contracts at key venues like Derby Museums, Getinge, Vaillant, Quad, Deda and large offices across the city.

The two social enterprises (DLS and Upbeat Clean) have grown substantially over the last two years with a combined expected turnover of around £700,000 in 2024/25 and more rapid growth ahead. We have over 30 employed cleaners and 20 freelance teachers and interpreters, with over 40 corporate contracts and 100 private clients.

Main duties and responsibilities

Strategy, Analysis & Development:

 • Continuously focus on balancing fast social enterprises growth while pursuing excellence for our customers.

• Support with the development of the overall business strategy.

• Lead on key business changes.

• Support in the development and implementation of marketing strategies for both enterprises.

Operations:

• Oversee the day-to-day business needs of Upbeat Clean and DLS.

• Lead recruitment and training Upbeat Clean and DLS staff.

• Develop excellent systems and processes for Upbeat Clean and DLS.

• Negotiate new partnerships with businesses in the city.

• Act as key account manager for some of the client contracts in conjunction with the Head of Enterprise (HofE).

• Develop and maintain excellent relationships with client contacts to effectively communicate and resolve queries and issues.

• Regularly visit clients to ensure that our clients are heard and looked after.

• Contribute towards the operational excellence of the team and ensure that all contractual service level agreements are met.

• Maintain the organisation’s security and safety standards, policies, and procedures, ensuring these are adhered to, including regulatory compliance.

• Develop and maintain an overview of all policies and procedures and lead on creating new and updating existing policies and procedures as necessary.

• Lead on measuring and maintaining an excellent quality of provision across both social enterprises.

• Create and distribute digital content including publications, annual reports and other marketing materials that communicate the organisation’s activities, products, and services in conjunction with HofE.

Finance:

• Work with the finance team to forecast income and manage expenditure in line with the agreed budget.

Human Resources:

• Line manage team members.

• Lead in workforce planning.

• Assist with the smooth running of HR management including recruitment and terms and conditions compliance.

• Oversee the provision of staff training and development.

Person Specification

Qualifications & Experience

Essential:

• At least two years’ experience in a management role.

• Strong IT skills with a track record of working across a range of software packages.

Skills & Attributes

Essential:

• Possesses a ‘can do’ attitude and approach challenging situations in a positive and enthusiastic manner.

• A strong desire to support and empower refugees to succeed.

• Proven ability to spot and solve problems in a proactive way, delegate effectively and prioritise events.

• Ambitious, focused, and able to work in collaboration with others to achieve shared goals.

• Numeracy and financial management skills, with ability to cost work, prepare budgets and monitor income and expenditure.

• Ability to engage confidently and comfortably with a wide range of people with proven ability to build productive partnerships and teams both internally and externally.

• Well organised and able to manage and prioritise workloads.

• Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.

• Ability to work sensitively with those of different cultures and faiths and a commitment to equality, diversity, and inclusion.

Other:

• Interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.

• The right to work in the UK.

What we offer you:

Our guiding purpose across the enterprise is to “create life giving jobs that we can excel at” so we will always aim to ensure you find your job life giving and you can excel at it.

• A positive working environment where staff are valued and cared for.

• An inclusive and friendly staff team.

• Regular support and supervision.

• Regular opportunities for team building.

• Flexible working conditions to promote a good work/life balance.

• Annual team retreat to recharge, re-envision and build relationships across the team.

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

• Opportunities for continued training and development.

• Access to language classes through our social enterprise (Derby Language School).

• Competitive pension scheme (5% employer contribution matched by 5% employee contribution).

If you are looking for a job where you can enjoy building something that will change lives, then Upbeat Communities is the right place for you.

The deadline for applications is 30th April 2024.

Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer.  This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.

We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.

Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire,  this is a rare opportunity to lead a very exciting organisation into its next phase of development.

We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety  and Community and possesses vision to take the charity to its full potential.

We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering.  We support them in leading self directed and flourishing lives.  We are seeking an inspirational leader who is entrepreneurial and creative.

The qualities that we are seeking in applicants for this role are:

●Client/Volunteer focus

●Hands-on

●Involved

●Inspirational

●Flexible

●Motivational

●Appetite for growth

●Leadership

●Integrity

Chief Executive Officer

●Hours of work: 37 Hours per week plus occasional evening events

●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.

●Holiday: 25 days plus 8 public and bank holidays.

●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,

●Responsible to: Future Living Hertford Chair of Board of Trustees

The qualities that we are seeking in applicants for this role are:

Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.

Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.

Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.

Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.

Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.

Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.

Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.

If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV. 

Location:  Remote (UK-based), role may require occasional travel

Salary: £42,750 per annum 

Length of contract:  Fixed Term until 31 March 2025 

Hours per week:  37 

Reports to: Head of Strategic Programmes 

Closing date:  TBC – 30th April 2024 

Interviews: w/c 6th May or w/c 13th May 2024 

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Project Manager role:   

As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy. 

You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.

Key duties and responsibilities of the Project Manager: 

• Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management. 

• Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects. 

• Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate. 

• Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.

• Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives. 

• Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.

What we are looking for in our Project Manager: 

Essential: 

• Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives. 

• Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets. 

• Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.

• Ability to interpret top-line briefs and turn these into practical action.

• Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers. 

• Ability to work on own initiative to meet objectives in a complex, changing environment 

• Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences 

• Knowledge of a variety of project management principles and frameworks. 

• Commitment to anti-discriminatory practice and equal opportunities. 

• Willingness to travel across the UK on occasion, as required by the job role 

• A basic understanding of the experiences and needs of women and children affected by gender-based violence. 

• An understanding of the role and work of Women’s Aid, and commitment to its values. 

Desirable: 

• Project management qualification.

• Cross-organisational matrix programme management.

• Project management work in a similar not for profit setting. 

Benefits of joining us as our Project Manager include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.

• Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid

Home based or London
5-8 days per year, depending on the committee role

Salary: This is a voluntary role. Committee members receive no remuneration. Reasonable expenses can be claimed in line with NCVO’s expenses policy.
Closing date: 26 April
Longlisting: week commencing 29 April

Shortlisting: weeks commencing 13 and 20 May
Interview dates: by 14 June

NCVO exists to support, empower, and advocate for charities. We have around 17,000 charities, voluntary organisations and community groups as members. Government decision makers, voluntary sector leaders, campaigners, funders and policy developers look to NCVO for our in-depth knowledge and wide-reaching connections.

To help ensure sustainability for the charity sector we must innovate, diversify, and challenge ourselves like never before. We must be bold, courageous, and ambitious to make the biggest possible difference.

This year we’ll start designing a new strategy to shape our work. For success, we need the most visionary minds to help support us and the sector. We’re looking for outstanding people to join our committees.

Our committee members:

• support our board with expert advice and guidance
• make sure the board considers a wider range of views and perspectives
• ensure decisions are made in the best interests of the charity and the voluntary sector.

Committee Roles:

• Audit and risk committee chair
• Audit and risk committee member
• Governance and nominations committee member
• People, culture and inclusion committee member

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 85 staff and income of around £8m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s Canal.

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness, and kindness.

We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective, and compassionate refugee protection system. Now is an excellent time to join the Refugee Council.

Our strategy – which you can read via our website, sets an ambitious direction which will see us defend refugee protection in the UK against the Government’s corrosive plans with refugees and like-minded allies, united in our desire to create a just, fair, and humane refugee protection system. It will also see us delivering direct services that improve people’s refugee protection journey through targeted advice and casework and strengthening and connecting Refugee Community Organisations with other service providers and advocates.

Main Duties and Responsibilities:

Service Development and Management 

• To work with the Head of Integration & Employment (I & E), Business Development and Fundraising departments to create opportunities for the Integration Service to grow in line with our Integration Service Model.
• To ensure services are well planned, managed and delivered to a very high standard in accordance with organisational and funder agreements.

Staff & Volunteer Management 

• To support the recruitment of all new staff required within Refugee Council working on the Integration projects.
• To line manage a wide range of service delivery roles in accordance with the Refugee Council’s policies and procedures including carrying out supervision and appraisal and staff development.

Specialist Advice, Advocacy and Influencing 

• To support caseworkers to provide specialist advice and support to adult refugees in a sensitive, confidential, and professional manner which fully understands the needs of the individual.
• To continually develop an in-depth understanding of the issues affecting newly recognised refugees with a view to becoming and retaining specialist knowledge of refugees and the barriers that can prevent them from integrating effectively.

Equalities and Diversity 

• To provide services with due regard for equalities and for meeting the needs of all potential and actual service users. Ensuring advice services are delivered in ways which are fully accessible and in a language that they can understand.
• To work with respect and tolerance for all colleagues, refugees, and contacts, and to value diversity and difference.

General 

• To participate in Refugee Council working groups, management meetings and special projects as the need arises.
• To carry out any other duties appropriate to grade and role.

For more information on the role and to apply, please visit our website via the ‘Apply’ button.

Candidates must address ALL of the points from the person specification as part of their application.

Closing date: Monday 6th May 2024.

Prospectus is delighted to be partnering with Resonance Ltd., a fellow B Corp who provide life changing homes and solutions for people and communities facing crisis. Resonance is looking for a Relationship Assistant (Grants) to support across a portfolio of capital grant investments as well as managing their own smaller portfolio.

The role is offered as a contract until March 2025 on a hybrid basis and you will be assigned to one of our offices in either Launceston, Bristol, London or Manchester. There is a requirement to attend your assigned office twice a week alongside a monthly face to face meeting every 2 months. Additional travel will also be required as part of grant project management and Partnership engagement. The role is offered as a 9 day fortnight and has a great deal of flexibility with core hours 9 – 3.30pm.

Resonance is a social impact property fund manager. Launched in 2002 with the mission of connecting capital to social enterprise. We are proud to be a B Corp and of our 20-year track record of impact investing. The Youth Investment Fund (YIF) is part of our eco-system and is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people. The Youth Investment Fund (YIF) is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.

Together, we are delivering grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND). This funding will drive value-for-money facilities that youth organisations can then afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the Youth Investment Fund will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives. It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.

Reporting to the Senior Relationship Manager (Youth Investment Fund) and supporting the other Relationship Managers, this role plays an important part in the provision of capital grants to our charity customers working in the youth sector as part of the Youth Investment Fund (YIF). You will take responsibility for ensuring key data points are kept up to date on our Salesforce database and working with grantees to ensure that they log key project updates (e.g. project forecasts, planned transactions, construction status, start and end dates). Furthermore, you will support the collection, review and report on monitoring information from grant recipients which is predominantly financial information (management accounts, annual accounts and forecasts) and construction progress reports. There will be the opportunity to manage a small portfolio of your own capital grant investments. Key to success in this role will be adopting Resonance’s continuous improvement and learning ethos.

The right candidate will be a strong team player with previous experience of grants administration, particularly in the context of government funding programmes and/or experience of capital funding. This is a great opportunity for someone to be involved in making a difference to young people.  You will be proactive and can work well both autonomously and as part of a team and you should be flexible, adaptable and able to manage competing priorities. The Relationship Assistant will hold a track record of managing and working with a portfolio of organisations and thrive in using databases and interpreting and understanding data in a range of formats. Knowledge of the voluntary, community, and social enterprise sector, particularly the youth sector and/or knowledge of construction projects, real estate or property would be desirable but not essential.

Here at Resonance, we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all.

Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.

The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.

Role responsibilities

· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.

· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.

· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.

· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.

· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.

· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.

Person Specification

Technical skills and minimum knowledge:

· Leading complex delivery programmes nationally and locally,

· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.

· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.

· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust.

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Key Stakeholders

· Director of Operations

· Operations Leadership Team

· Head of Pathfinding

· Head of Financial Inclusion

· Head of Strategic Communications

· Head of Brand and Marketing,

· Head of Audience Insight and Engagement,

· Head of Supporter Retention and Development

· Head of Strategic Church Engagement

· Head of Strategic Development and Head of Evidence and Impact

· Head of Policy and Research

· Network Leads and Area Managers

· Head of Safeguarding and Quality

· Head of Volunteering

· Food Bank Network

Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.

About RefuAid:

At RefuAid, we are dedicated to making a significant impact, enabling people who’ve fled war and persecution to rebuild independent and dignified lives in the UK. As we embark on an exciting phase of growth and development, we are looking for a Director of Fundraising to join and lead our ambitious team. This pivotal role offers the unique opportunity to build on the strong foundations laid by our co-founders, shaping the future of our fundraising efforts and, by extension, our organisation's impact.

Role Overview:

Stepping into the shoes of our Co-Founders, the Director of Fundraising will inherit a vibrant legacy of relationship-based fundraising. You will be expected to maintain and enhance our existing relationships with a diverse range of supporters including family and larger charitable foundations, family offices, high-net-worth individuals, and corporates such as BP, AerFin, PWC, Gowling, and Allen & Overy. This role is not just about sustaining current successes; it's about growth. We're looking for someone who can confidently aim to bring in £950k a year, with the vision and drive to increase this figure as our organisation expands.

Key Responsibilities:

• Spearhead our fundraising strategy, cultivating and nurturing relationships with a wide array of supporters, from family foundations to high-profile corporates.
• Set ambitious fundraising targets and develop strategic plans to achieve them, ensuring RefuAid's financial health and capacity for impact.
• Actively engage with and apply for new fundraising leads, to ensure a steady stream of income.
• Lead, motivate, and potentially expand the fundraising team, fostering a collaborative, supportive, and high-achieving environment.
• Represent RefuAid at high-level meetings and events, effectively communicating our mission, impact, and funding needs.
• Collaborate closely with the leadership team to align fundraising efforts with the organisation's goals and needs.

Key Requirements:

• Proven experience in a senior fundraising role, with a track record of meeting substantial financial targets.
• Extensive networking and strong relationship-building skills across foundations, family offices, high-net-worth individuals, and corporates.
• Strategic thinker with the ability to lead initiatives, motivate teams, and inspire confidence among stakeholders and supporters.
• Excellent communication and interpersonal skills, with the flair to engage and influence a diverse range of people and organisations.
• Genuine passion for RefuAid's mission, with the drive and enthusiasm to make a tangible difference.

What We Offer:

• The chance to play a crucial role in the growth and impact of an ambitious organisation.
• A supportive, dynamic, and inspiring work environment.
• Significant room for personal and professional growth, including the opportunity to build and lead a talented fundraising team.
• Competitive salary and benefits package.

How to Apply:

If you're excited by the prospect of scaling RefuAid's impact and stepping into a transformative role, we would love to hear from you. Please submit your CV and a covering letter detailing why you are the ideal candidate for this position and how you align with RefuAid's mission.

Join us, and let's create meaningful change together.