Fundraising Administrator Jobs
Job Title: Fundraising & HR Support Officer
Reporting To: Fundraising & People Team Leader
Salary: £25,307 – £29,634
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Application Deadline: Sunday 28th April 2024
Interviews: Thursday 9th May 2024
Job Purpose:
This is an exciting opportunity to be at the heart of the Charity operations. This role is the first point of contact for supporters and requires outstanding customer care/ donor stewardship skills. The post holder is expected to foster excellent working relationships with all members of the Charity team, donors – both existing and potential – and Trust staff. This role will provide support to the fundraising team and with HR processing for the Charity, whilst also supporting with our hospital and online shop.
Main Duties/Tasks
Fundraising & Office duties
Undertake day to day administrative tasks as directed by the Fundraising & People Team Leader and Senior Team, including the preparation of letters, reports and memos, ensuring the work is of a high standard, professional and accurate. Adhering to sensitive information protocols and keeping sensitive information confidential.
Deal with all incoming telephone enquiries in a professional and helpful capacity and direct all incoming calls correctly and take accurate messages. Adhere to any confidential or sensitive information protocols.
Contribute to the efficient running of the public Charity office by receiving all donors and visitors in a welcoming and friendly manner.
Provide excellent customer care/ donor stewardship in all interactions with donors.
Manage the mail, ensuring it is opened, distributed and any donor correspondence is responded to in a timely manner.
Process donations in line with established receipting procedures.
Adhere to audit procedures and liaise with the Charity’s auditors.
Carrying out filing in line with office procedures and ensuring the safe storage and archiving of documents/records on a regular basis.
Provide support to the senior management team, including organising and scheduling meetings and room bookings.
Undertake banking procedures and ensure donations are accurately recorded and banked.
Hospital & Online Shop
Process online orders for the shop in a timely manner.
Run regular reports for the Fundraising & People Team Leader relating to online sales.
Support the management of the online and hospital shop, ensuring they are stocked, and products are displayed in the best way.
Provide good customer service within the shop inside the hospital Atrium.
Cash up the till, ensuring sales are correctly recorded and takings are passed through for banking.
Database support
Process donations on the CRM database, liaising with fundraising teams to ensure this is recorded correctly, including from online platforms.
Produce analytical reports from the fundraising database system, for audit purposes.
HR support
Provide HR administrative support within the areas of:
· Recruitment, including coordinating the recruitment process and the induction of new starters;
· Ensuring all staff have a DBS in line with the Trust requirements;
· Administration of staff annual leave allowance and absence reporting;
· Creating staff correspondence letters, including pay award, furlough or other required communication; and
· Attending and minuting HR meetings where required.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Proven track record of handling cash and working with tight protocols around audits and procedures.
· Strong track record of customer relations.
Desirable
· Experience of working at a charity.
· Experience of using a CRM system or database.
· Experience of working with Shopify or other online sales platforms.
· HR experience or qualifications.
Skills and Attributes
Essential
· Commitment to principles of equality, diversity and collaborative working.
· Excellent communications skills, both verbal and written across a range of audiences.
· Ability to build strong working relationships.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Ability to work in a logical and organised manner.
· Ability to work effectively as part of a team as well as independently.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages, especially advanced use of Microsoft Excel.
Additional requirements
Essential
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
Desirable
· Willingness to occasionally work outside of normal office hours.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Ministry of Stories champions the writer in every child. Co-founded by author Nick Hornby in 2010, we help young people discover their confidence, imagination and potential through the power of their writing. We develop self-respect and communication skills through writing programmes and mentoring for children in our community, by working in schools, and at our dedicated writing centre in East London. We empower young people to write brighter futures for themselves through the power of their ideas, creativity and imagination.
We are looking for a confident leader to work closely with the Director to continue the growth and resilience of our organisation. You’ll drive successful fundraising and trading income, and understand how our communications can support this.
You will be a forward planner with an ability to respond to opportunity and manage risk. With keen attention to detail as well as the overview, you’ll have strong financial management skills. You will be great with people, have excellent communication skills, and be able to bring the best out in our team.
You will enjoy working in a supportive, busy and fun environment and be motivated by our commitment to champion the writer in every child.
The client requests no contact from agencies or media sales.
UNIVERSITY OF OXFORD
Prospect Research Manager
We are seeking an accomplished and committed person to join us in the role of Prospect Research Manager.
Based in the University of Oxford’s Development and Alumni Engagement department, the Prospect Research Team drives the ambitious fundraising activities of the University. It does this in a number of ways, and the major focus of this role is on the team’s work in carrying out due diligence research as part of the University’s donations acceptance process.
About the role:
Reporting to the Head of Prospect Research and working alongside two other Prospect Research Managers in a wider team, the postholder will play a key role in overseeing our crucial work in this area. The role also offers the opportunity of line management responsibilities.
This is an opportunity to develop your career in the context of a busy, capable and friendly team, which also works on identifying new potential donors, and providing insights to build relationships with our supporters. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums.
About you:
We are looking for someone who brings substantial experience of prospect research and due diligence in a fundraising context, successful experience of supervising the work of others and of allocating resources, and the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University.
Other qualities that candidates will need include a commitment to providing a high-quality service; outstanding research and written communication skills; attention to detail; knowledge of current affairs; and an adaptable approach.
What We Offer:
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership of CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal to apply to vacancy 171887.
- Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 15 April 2024 can be considered.
Interviews are currently scheduled to take place week commencing 26 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Fundraising Manager
We have an exciting opportunity for an experienced Fundraising Manager to implement the fundraising strategy for an important charity.
Position: Fundraising Manager
Location: Remote with some travel required for in-person meetings and events
Hours: Part-time, 28 flexible hours per week
Contract: 12-month fixed-term contract with opportunity to extend
Salary: £35,200 per annum for 4 days per week
Benefits: 3% employer & 5% employee pension contribution, 24 days personal annual leave, plus bank holidays, with additional discretional leave days at the convenience of the organisation, remote working, and staff development through training and coaching.
Closing date: 3rd April 2024 at 9am
Interview date: Will take place online on the 11th of April 2024
About the role:
The purpose of the Fundraising Manager’s role is to develop the role and fundraising strategy of the organisation. You will support the CEO with creating the role, strategy, systems, and activities of income generation for the organisation. You will lead in securing funds from trusts and foundations through grant applications and develop the individual giving campaign as well as leading the growth and future development of new income streams from individuals, corporate partnerships, and other sources. Within all of this, you will oversee the strategy to grow the Fund HER pot of funds that are growing to distribute to women candidates preparing for future elections.
Key responsibilities will include:
- Work with the CEO throughout the contract to design the role of Fundraising Manager as we develop strategy, systems, and activities within the parameters of a 28-hour working week.
- Develop a fundraising and business development strategy, including individual giving, third sector and statutory bodies to move us towards greater sustainability and diversity of income streams.
- Develop a specific Fund HER strategy to build the pot of funds for us to distribute to women candidates preparing for future elections.
- Work with the CEO and wider team to organise any income generation events as articulated in the strategy.
- Achieve agreed grant income targets through writing successful grant applications and tenders.
- Maintain an up-to-date working knowledge of funders and their criteria, through the ongoing research of potential trust and grant funders.
- Maintain excellent relationships with current funders and develop strong relationships with new and prospective funders to prompt ongoing and increased giving.
- Work closely with the CEO to ensure that funders receive accurate outcomes and impact-focused reporting information within agreed timescales.
- Develop, maintain, and update the organisation’s grant funding database.
About you:
The ideal candidate will be resourceful and organised with great attention to detail. You will be flexible and enjoy variety, with strong people skills to build great relationships with the organisation’s community, funders, and many stakeholders. You will be process-orientated with a proven track record in project management. You will love what you do, have a passion for feminism and community and love the collaborative nature of a creative working environment. You’re a team player but have an entrepreneurial spirit running through your veins which means you transform an idea or a brief into something new and innovative.
You will be a proactive, efficient, and organised individual with excellent coordination and administration skills You will be based in Britain, happy to work remotely and travel to in-person meetings when required.
Essential Criteria:
- Experience in fundraising leadership and identifying new funding opportunities.
- Experience in fundraising and strategic planning.
- Track record of relationship development with funders.
- Track record of effective reporting to funders.
- Achievement of personally agreed fundraising targets.
- Experience in working successfully on multiple projects at the same time.
- Up-to-date awareness and understanding of non-profit fundraising.
- Knowledge of legislative frameworks and good practices that support fundraising management.
- Excellent oral, written, and presentational communication skills.
- Ability to utilise a wide range of management skills and techniques to ensure the effective use of resources and so enable successful project delivery.
- Ability to prioritise workload, plan and organise and ensure that deadlines and agreed targets are met.
- Ability to work independently and use own initiative.
About the organisation:
The employer is a tiny but mighty organisation that works to motivate, support & equip women in all their diversity to stand for elected office in all spheres of Government, providing them with the knowledge, confidence, and skills they need to do it. We demystify the process of standing for elected office and motivate women to create action plans for standing through free workshops and online resources. Whilst our work may appear political at first glance, it isn’t. This work is about women.
The very foundation of our organisation’s existence is prefaced on the fact that we are working with women from all the mainstream political parties and independents. We take no policy position on anything and ensure that we are sharing the stories of women from across the political spectrum to remain completely neutral. Our values define it and our funding and reputation would be at risk were we ever to consider demonstrating a preference for women of one political ideology over another.
How to apply:
Write a one-page summary telling us about fundraising campaigns you have run and what work you have done that is relevant to this work setting out the experience (including work, voluntary, and lived) you would bring to the role and how you hope to gain from the experience. Please ensure your summary explains clearly why you have the experience and skills needed to get the job done!
You may also have experience in areas such as Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Income Generation, Senior Community Fundraiser, Area Fundraiser etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Key information:
Location: London, Bristol, Nottingham, Newcastle or Manchester (Hybrid)
Hours: Full time, 37.5 hours p/w, permanent
Start Date: ASAP (we will work with your notice period)
Salary: £39,500 - £42,500 (London), £37,000 - £40,000 (Bristol, Nottingham, Manchester & Newcastle)
Application Deadline: 11pm, Saturday 6th April 2024.
Interviews will be taking place on the 15th and 16th April 2024.
About upReach
Do you think that your socio-economic background should determine your career prospects? We don't.
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Simply getting a degree is still not enough and a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity driven to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing a personalised programme of support, empowering young people and overcoming barriers to graduate employment.
To find out more about how we support students, visit our website and read ourAnnual Report, and Impact Report.
Our values
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
Team Culture and Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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Role Summary
This is a fantastic opportunity for an experienced senior fundraiser with expertise in managing income from trusts, foundations and companies to join upReach as we develop our new three year strategy; 2024 - 2027. The Senior Fundraising Manager will make a significant contribution to the growth of upReach through the raising of five and six figure, multi year gifts from Trust & Foundations and Companies.
Reporting to the Director of Fundraising and Development, you will have responsibility for approved income targets, line management and accountability for a portfolio of high profile funders. You will work collaboratively across the organisation including the delivery and impact teams, finance, partnerships, Senior Leadership Team (SLT) and Trustees.
Core Responsibilities
The Senior Fundraising Manager will uphold upReach’s mission by meeting financial targets, leading on the acquisition and stewardship of key funders and having a significant impact across your area of responsibility and the charity as a whole.
Working with stakeholders (internal and external)
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Develop and maintain positive, mutually beneficial relationships with key external contacts, including funders and volunteers.
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Champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour.
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Make the fundraising ‘ask’ as and when appropriate, or assist others to do so.
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Respond promptly to requests for information and action from supporters.
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Report and disseminate the key issues to emerge from supporter feedback.
Fundraising
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Lead and develop the fundraising strategy for trusts, foundations and companies.
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Manage our pipelines; researching opportunities from trust & foundations and companies.
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Responsible for submitting and managing five and six figure applications.
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Prepare briefing documents on potential funders to inform senior colleagues of relevant information ahead of applying to or speaking with the funder.
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Lead the cultivation of potential funders.
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Oversee relationships with a portfolio of funders maintaining the highest level of donor care.
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Lead on grant reporting, collaborating with colleagues in the Impact, Finance and Programme teams to collate required information.
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Manage philanthropic/CSR relationships with companies including volunteers and employee fundraising.
Financial
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Meet fundraising income targets in line with the overarching strategy.
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Monitor and report monthly on progress towards income targets, proposing corrective action when required.
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Manage income and expenditure budgets and lead the annual budgeting process for areas of responsibility.
People management
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Manage the Fundraising Officer, rotatees (employees participating in the Future Charity Leaders Programme; upReach’s graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Promote the implementation of business improvement and people development initiatives including training and rotations.
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Work with colleagues across the department and organisation.
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Play an active role in the Leadership team.
Developing, maintaining systems and procedures
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Maintain accurate and up to date records on the CRM to deliver activity and enable effective donor, supporter, supplier and volunteer relationship management.
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Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.
Other
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Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.
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Undertake other fundraising or administrative tasks that are required within this role.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
Skills and Experience
To be successful, it is anticipated that you will have experience working in a fundraising role within a charity or similar environment. The ideal candidate for Senior Fundraising Manager should display these skills:
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Knowledge of high value fundraising techniques including a clear understanding of prospecting, cultivating, securing and managing partnerships
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Exceptional communication and storytelling skills, both written and oral, with the ability to turn complex ideas into concise and effective cases for support
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision-maker in a fast-paced environment
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Manage multiple areas and projects, leading others to be effective
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Able to manage a varied workload and balance conflicting priorities to meet deadlines
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Ability to build strong relationships with internal and external stakeholders, such as Funders, Trustees, upReach partners and employees across the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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Good knowledge of GDPR legislation and regulations
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Experience of contributing to strategy and budgeting processes
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A proactive attitude and an ability to suggest, research and implement new ideas
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
Equal Opportunities
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
The client requests no contact from agencies or media sales.
We’re looking for a fundraising assistant role to support the Investments and Partnerships team and in particular the donor development and special events coordinators. This role will help SIA ensure that donations are processed accurately and quickly as well as support the events teams to look after fundraisers.
In close collaboration with the donor development coordinator, you will help to grow, diversify, and sustain fundraising income as part of the wider business development team, feeding into our 2030 strategy.
Fundraising Assistant
Location: Milton Keynes - We offer hybrid working with the expectation of three days per week in the office.
Salary: £23,100 per annum
Contract: 12 month fixed term contract (maternity cover)
Hours: 35 hours per week, Monday – Friday.
About the role
SIA’s vision is a fulfilled life for everyone affected by spinal cord injury with the aim to double the number of members accessing our network of services – this role connects individuals and groups with our work, developing long-lasting relationships so that supporters are financially, actively, and emotionally engaged with SIA.
In this role you will play a vital administrative role supporting the Investments and Partnerships team and in particular the donor development and special events coordinators. The Investments and Partnerships Team delivers the charity’s fundraising activities, securing voluntary income to fund services for spinal cord injured people. This role will help SIA ensure that donations are processed accurately and quickly as well as support the events teams to look after fundraisers. The fundraising assistant will also support administrative tasks associated with delivering special events. This is an entry level role into fundraising and is a great opportunity to learn how various departments operate within a charity fundraising team.
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.
We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.
Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Discounted gym membership at many top gyms across the country
- Free car parking at SIA House
- Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
- Wellbeing – People are at the heart of everything we do. We offer hybrid working in our modern, bright open plan office, quarterly staff development days, annual reviews and regular 121s.
Closing Date: Tuesday 2nd April 12pm
Interviews: Tuesday 9th April 2024 at SIA House, Milton Keynes or online via Microsoft Teams.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and covering letter by 5pm on Sunday 14th April 2022. Your application should outline your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Brain Tumour Research is looking for an Office Administrator to help deliver a superior supporter journey, managing volunteers and fulfilment of fundraiser and supporter materials. To manage merchandise and stock to ensure timely and accurate recording of stock movements and sales. To answer the main telephone line in a sensitive and professional manner.
Position: Office Administrator
Location: Head Office, Milton Keynes
Salary: Circa £25,000 per annum
Hours: Full time, 35 hours pw
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme, death in service policy, electric car and bike salary sacrifice scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As an Office Administrator, you will be a key part of the fulfilment process, using Shopify, aiding our fundraisers and supporters to achieve maximum income generation, answering calls and emails from our supporters and fundraisers, with a focus on the supporter journey by being sensitive and empathetic, while raising awareness.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
- Experience working in a stock room desirable but not essential
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 10th March 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have experience in, or be looking for a career in: Administration, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator, Administration Assistant, Office Junior, Stock Assistant
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a friendly, organised individual to join our small team as the Operations Officer. You will help underpin the work of Music as Therapy International, a charity which inspires, guides and champions the use of music to strengthen care around the world.
Working closely with the charity’s existing team, responsibilities will include:Project Administration, External comms, Financial Administration, Fundraising, Governance, and Team Administration.
Our Operations Officer will need to be a positive and pro-active team player, who is systematic in their approach to administration, and gives strong attention to detail. We’re looking for an excellent communicator (in written and spoken English) given the part they will play in our use of External Comms. They will have charitable mindset and a real interest in the impact of our work. Strong numeracy skills are also integral to this role.
It is a broad role with plenty of opportunities for agency, and scope to progress and specialise with experience. It would suit someone keen to immerse themselves in all aspects of working with a small charity, whether at the start of their career or following experience acquired in other sectors.
The role is office-based (at the Oval, SW9) and may be undertaken within a 4 or 5 day/week contract (negotiable).
Closing date for applications: 11th April 2024 We are working towards appointing to this role as soon as possible and so interviews will take place as applications are received.
If you have any questions prior to applying, please get in touch.
Please submit your CV and a Covering Letter answering the following two questions (max. 200-300 words per question):
1) What attracted you to the Operations Officer role at Music as Therapy International?
2) What do you think you would bring to the role, that might be different from other people?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title West Midlands Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Join The Navigators, a Christian discipleship charity, as our Events and Relationships Executive. This role is perfect for recent graduates or those with relevant experience looking to progress towards a management position. Whether you're interested in events or fundraising, we welcome part-time applicants. Based in Southampton (with some hybrid working possible), you'll help organize events nationwide, starting off marking our 70 years working in the UK. Supported by our Operations Manager, you'll plan events and build ongoing connections with supporters old and new through our NavNetwork membership. Additionally, you'll spend 40% of your time cultivating relationships with grant-making trusts, guided by senior leaders and an external consultant.
Responsibilities:
- Coordinate events nationwide, including our flagship National Conference.
- Build and maintain relationships with supporters through our NavNetwork membership.
- Develop relationships with grant-making trusts, dedicating 40% of your time to this.
About you:
- Proactive, adaptable, and able to manage multiple projects.
- Strong communication and organizational skills.
- Educated to degree level or relevant experience in events or fundraising
- A practicing Christian who shares our passion for discipleship
Benefits:
- Competitive salary.
- Non-contributory pension scheme.
- Opportunities for career progression and training.
- Fun and supportive team environment.
If you're passionate about empowering people to get alongside others and see what God can do, download the candidate information pack for more details.
In your CV please provide a full education and career history.
In your covering letter please ensure you demonstrate how you meet the requirements and skills set out in the Candidate Information Pack.
The client requests no contact from agencies or media sales.
Theatres Trust, the national advisory body for theatres, is looking for an Administrator. This is a full-time, fixed-term 12- month contract beginning in June 2024, with the opportunity to potentially extend. You will provide excellent communication and organisational skills across a number of teams: advisory, fundraising, operations, and event coordination.
The position will be line-managed by the General Manager. You will provide general administration and event coordination support across all areas of the organisation. In addition, you will work with the Development Director to monitor and administer Theatres Trust’s memberships and fundraising research, and with the Advisers, to provide administrative support for planning consultations, policy responses, and the grants programme.
You will have excellent communication and organisation skills, have an outgoing, resilient, conscientious approach to your work, and possess proficient IT skills.
You will be joining at an exciting time as we deliver Theatres Fit for the Future, our new 3-year strategy. The role offers an opportunity to play a key role in supporting the staff team and trustees within the organisation to deliver on our objectives and make a difference to the UK’s theatres.
We strongly encourage people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK to apply as Theatres Trust is keen for the team and its work to be informed by and representative of the diverse communities it serves.
Salary - £23,400 - £26,400 dependent on experience, plus generous holiday, and pension package.
The role is suitable for job share applications and we can also offer hybrid working options.
Due to certain responsibilities of the role, successful candidates will need to be based within a reasonable distance of our London office. You will be required to attend the office for at least two days each week.
Deadline for applications: Midday Friday 12 April 2024.
Interviews will take place at the Theatres Trust offices on Wed 24 April 2024.
To apply, please download the Application Form and Job Pack from the Trust's website.
The client requests no contact from agencies or media sales.
Supporter Services Administrator
Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences!
Position: Supporter Services Administrator
Location: Swindon/hybrid
Hours: Part time, 0.6 FTE, 22.5 hours per week
Salary: Up to £24,000 per annum pro rata
Contract: Maternity Cover
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 2 April 2024. We’ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline.
Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office
The Role
In this role, you'll ensure supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining the database and processing supporter donations, including direct debits, standing orders and bank payment files, with the utmost accuracy and adherence to GDPR policies.
Your main responsibilities will include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports.
You'll also process Gift Aid declarations and claims, handle direct debits, standing orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism.
If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to the mission of the organisation.
About You
You will have administrative experience preferably within a supporter or customer finance environment, managing Gift Aid is desirable.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Admin, Administration, Admin Support, Finance Administrator, Support Administrator, Supporter Care, Supporter Experience.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
We are committed to creating an inclusive workplace that values diversity and believes in its power to enhance the effectiveness of our organisation. As we continue to grow and make an impact, we are seeking a Finance and Operations Lead to join our dedicated team at the Centre for Homelessness Impact. We encourage applications from individuals of all backgrounds, with a particular welcome to those with experiences related to homelessness.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance, development, and operations, ensuring the seamless functioning of critical organisational aspects. The Finance and Operations Lead will be involved in aspects of the charity’s financial operations, support grant and other fundraising and development initiatives, and optimising operational efficiency.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
The Centre for Homelessness Impact is in a transformative phase, and this role is crucial to sustaining and advancing our mission. Collaborating closely with the executive team, the Finance and Operations Lead will play a key role in financial management, development strategy, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
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Be the main point of contact for all finance and operational queries
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Support the Chief Operating Officer with the management of financial operations, including budgeting, forecasting, and financial reporting.
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Manage the accounts payable function, credit card reconciliations and support effective cash management
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Support the Head of People and Development to implement strategies on Fundraising, income and generation and report on funding from various sources, including grants, donors, and partnerships.
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Manage day-to-day operations, including onboarding new staff, supporting the HR processes, and identifying areas for improvement.
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Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals.
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Identify ways to enhance operational processes to support the growth of the organisation.
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Work closely with the executive team to provide financial insights and contribute to strategic decision-making.
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Ensure compliance with financial regulations and standards.
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Work closely with the Head of Development & People to ensure all HR administration is covered promptly and efficiently - i.e: onboarding for newcomers, setting up laptops/ workstations; etc.
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
- Proven experience in finance and operations in a charity/ Third sector (Essential)
- Experience in fundraising/development initiatives (Desirable)
- Is committed to the vision and mission of CHI (Essential)
- Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
- Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
- Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
- Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
- Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
- A team player able to adapt to changes in workload and priorities (Essential)
- AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
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Both full and part-time considered.
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Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
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Location: hybrid, but the candidate woud need to be London based.
Join us in making a meaningful impact on addressing homelessness through evidence-led strategies. Apply now and be a crucial part of our dynamic team.
The closing date for this role is Tuesday, 9 April 2024. However, we reserve the right to close the application process at any moment, if we receive a high volume of suitable applications.
Interviews to take place during the week commencing 15 April 2024.
The client requests no contact from agencies or media sales.