£30,000 pa pro rata
Permanent, Part-time
Job description

The Charity

OMS is the world’s leading MS lifestyle charity. We are a young, unique and dynamic organisation bringing fresh hope to the MS community both in the UK and around the world. Established in 2012, we’ve been raising awareness of the OMS 7 Step Recovery Programme, a scientifically researched, evidence-based approach to MS management that has been shown to improve health outcomes through diet and lifestyle changes.

You will be joining us at exciting new chapter in the charity’s evolution with committed, passionate and experienced colleagues, as we gear up for launching a new strategy with primary focus on empowering people with MS to transform their lives. We want to become even more visible, energetic, vocal, collaborative and impactful. The new Head of Programmes will join us at a pivotal moment in our organisation’s journey, as we seek to embed our new digital programmes, begin to capitalise on opportunities to scale and expand our work.

The Role

We are looking for an energetic, engaging and proactive person who can connect with people via multiple channels – digitally, via social media, by phone,  in writing, and when the pandemic subsides, face to face - bringing them together, providing support and offering strategic guidance in helping them build local communities, with complete buy-in to our values of being:

  • Evidence-based
  • Empowering
  • Community-focused
  • Caring
  • Inclusive
  • Collaborative

We expect the right candidate to make the role their own and get fully involved in the development and growth of this initiative. We want you to take us to the next level, growing our community engagement.


The Community Engagement Co-ordinator will contribute to the successful development and implementation of our Community Engagement Strategy that grows our community of Circles and Ambassadors world-wide, making them sustainable and resilient.  Along with working with a passionate and committed group of volunteers and the OMS Team.


  • Work in partnership with our Community Engagement Steering Group (CESG) and help develop and manage the OMS new Community Engagement Strategy, growing Circles and Ambassadors world-wide.
  • Help identify and create new groups and nurture existing ones, helping them to engage and support their communities at the grass roots and build local connections with like-minded organisations.
  • Help put in place robust organisational processes and practical tools that support, nurture, and empower Circles and Ambassadors to work effectively.
  • Identify local OMS Ambassadors, assess their ability to form a local Circle and help them flourish in their roles.
  • Work closely with the OMS Head of Fundraising in enabling Circles to raise vital funds for OMS, fuelling our work.
  • Set up the Community Engagement Strategy monitoring framework, to capture its outcomes, thus evidencing the impact of our work.
  • Safeguard the interests of OMS and our communities engaged in Circles.

We anticipate that as the person who is the perfect fit for this exciting role;

  • You will bring a strong understanding of and passion for the not-for-profit sector in the UK, and ideally also – internationally.
  • You will have significant experience of working in a customer-facing environment and/or community engagement roles.
  • You will be able to demonstrate a strong track record of building networks, meaningful connections between people and organisations in the way that ensures their sustainability and success.
  • You will have solid experience of working with and supporting volunteers.
  • You will have experience of developing and delivering training programmes to diverse groups of people, both face to face and online.
  • You will have demonstrable experience of working within robust performance frameworks, enabling the development and monitoring of success metrics.
  • You will have a good understanding of best practice and regulatory requirements in safeguarding the wellbeing of people with a medical condition.
  • You will have experience of engaging effectively with people from different cultures, particularly if English is not their native language.
  • You have strong language, interpersonal and communication skills, both written and spoken.
  • You are a ‘people’ person, able to demonstrate empathy and understanding.
  • You have excellent organisation and co-ordination skills.
  • You are an energetic, tenacious and self-motivating individual.
  • You thrive as a team player and are able to work on own initiative.
  • You have strong time management skills and ability to set and achieve deadlines.
  • You are a problem solver who is also helpful and has the ability to continuously improve processes and procedures.
  • You are proficient with the full Microsoft Office suite, particularly Excel, Word, Outlook as well as digital and social media channels.
  • You are driven by making a positive difference to communities living with a medical condition.

Please review the role description for a full list of responsibilities, experience, skills and attributes entailed for this role.

If this sounds like the dynamic you and you would like to apply for this role, please email your CV and a two page supporting statement (no more than 2 sides of A4), which should highlight your interest in the role, along with your relevant skills and experience, with specific examples, to be sent no later than 5 pm (BST) on 28th October 2020.

If you’d like to discuss the role further, please contact Grazina on +4 4 (0 )1 8 4 4 3 1 8 7 7 8.

Overcoming MS will begin screening candidates shortly after the closing date, with shortlisted candidates round of interviews taking place w/c 2nd November 2020 and with final interviews scheduled for the following week on 9th and 10th November via Zoom.



More about Overcoming Multiple Sclerosis
Overcoming Multiple Sclerosis

Overcoming Multiple Sclerosis is a global non-profit organization that promotes a program of diet and lifestyle management that has been shown ... Read more

Refreshed on: 17 October 2020
Closed date: 28 October 2020
Job ref: OMS-CEC
Tags: Advice, Information, Intl Development