Oxfam GB
£20,859 - £29,396 per year
Contract, 12 Month FTC, Full-time
Job description

Shop Technology Technical Analyst & Support (1222)
Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have the ability to prioritise and the drive to achieve results?

Do you enjoy working as part of an expert team to deliver fantastic support to our shops and our Shop Technology Team members?

Are you ready to jump in and learn more about supporting our Oxfam GB network of shops?

Oxfam GB (OGB) is looking for a Shop Technology Technical Analyst for a twelve-month contract to support us in a range of ways at this busy time while we roll out some exciting projects to the shops across the OGB network.

You will be working with the Shop Technology Team in Oxfam to provide specialist Shop Technology first and second line support to key stakeholders. You will be contributing to the smooth running of over 500 Oxfam GB shops across the UK.

What we are looking for:
Our next Shop Technology Analyst will bring an adaptable, flexible approach to work in demanding situations with excellent prioritization skills. You will have strong communication skills and be able to describe and convey complex ideas in a clear straightforward way. You will be detail orientated and enjoy proactively finding solutions to problems as well as being able to analyse information. You will be process-driven and enjoy identifying and writing standard operating procedures in relation to Shop Technology. Most of all, you’ll enjoy working as part of a team to offer a positive, proactive, supportive attitude to everything that you do.

We offer:
This role will give you an opportunity to make a difference to the way we deliver and support our business as usual to our 500+ Oxfam shops across the UK. The income from our shops helps to fund our global movement of millions of people working together across the world to end poverty. You will be a key contributor to provide operational support to shops and to work with a group of passionate, experienced specialists in the shop technology field. Training and development opportunities are available and Oxfam GB, offers a fair pay and competitive benefits package.

Our values and commitment to safeguarding:

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply:

As part of your online application, please click apply and follow the link to upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

About Us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
We want and need everyone, and that means we need you.
In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Posted on: 01 July 2022
Closed date: 08 July 2022 at 23:59
Job ref: 1222
Tags: IT