Citizens Advice Oxfordshire South and Vale operates from 4 main advice centres (Abingdon, Didcot, Henley, Thame) and 3 outreaches. We advise about 11,000 people each year.
We need an experienced, qualified Debt adviser to be part of our debt advice team which provides efficient and effective debt advice and/or casework. You will have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings and have good IT skills. You will have a commitment to the aims and principles of the Citizens Advice Service. You should have at least 1 year’s debt adviser experience within in a citizens advice setting or equivalent.
Salary: £25,512 fte pro rata.
Hours: Up to 14 hours pr week to be agreed.
Duration: initially up to 31/3/2021. (With further 1 year extension to be agreed)
Location: Home working / or office location (We are happy to support remote working)
Closing date for applications is Monday 7th December 2020
Interview dates will be either the 15th or 17th December 2020