Birmingham, West-Midlands
£27000 per annum
Permanent, Full-time
Job description
Personal Wellbeing Manager (Family & Relationships)

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

Position: Personal Wellbeing Manager (Family & Relationships)
Location: Birmingham City Centre
Contract type: Permanent
Hours: 37.5 hours per week, Monday to Friday
Salary: £27,000 per annum
Benefits: Competitive

Closing date for applications: 30th June, 2021
Interview date: TBC

About the role:

The Personal Wellbeing Manager (Family & Relationships) provides line management to Personal Wellbeing Advisors (Family & Relationships) and oversight of Pact Futures service delivery across their region. The team will be located in:

• Kitts Green
• Wolverhampton
• Sandwell
• Stoke-on-Trent
• Stafford
• Coventry and Leamington Spa with some travel to Rugby and Stratford when required

The Personal Wellbeing Manager (Family & Relationships) is also case carrying (approx. 26 hours per week in Central Birmingham) and is responsible for delivering personal wellbeing services focused around supporting Service Users to develop, maintain and enhance positive relationships with their family and loved ones.

One -to-one support will be core to service delivery, building trust and undertaking activities and interventions that are best delivered face to face. The Personal Wellbeing Manager also delivers group sessions and workshops to support service users to address wellbeing needs and develop wellbeing skills.

The Personal Wellbeing Manager is responsible for managing personal and team performance against service delivery targets and supporting the delivery of information to evidence delivery and outcomes. Partnership delivery will be key, working with other Personal Wellbeing Advisors and Mentors; National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Team working across a multi-disciplinary and multi-organisational team will be an essential part of the role.

Expectations of travel:

Based in Birmingham Central, the Manager will be expected to travel throughout their region to fulfill their management responsibilities. We have a number of office locations across both contract package areas to cover. Our expectation for delivery locations is as outlined above however we are still awaiting finalised information from Ingeus around the exact number of days staff are required at each office.

About you:

As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple, and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may have experience of the following: Casework, Key Working, Family Wellbeing Practitioner, Mental Health Worker, Advice, Guidance, Case Management, Rehabilitation, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, etc.

Ref: 100171
Posted on: 17 June 2021
Closed date: 01 July 2021
Job ref: 100171
Tags: Advice, Information, Social Work