Birmingham, West-Midlands
£24000 per annum
Job description
Team Leader

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

Position: Team Leader (ETE)
Location: Home based West Midlands
Contract type: Permanent
Hours: Full time, 37.5 hours per week, Monday to Friday
Salary: £24,000 per annum

Closing date for applications: 9th November, 2021
Interview date: TBC

About the Role:

The Team Leader (internally known as The Mentoring Manager ) (ETE) is responsible for managing personal and team performance against service delivery targets , working in collaboration with the Prime Contractor, and supporting the delivery of information to evidence delivery and outcomes. Partnership delivery will be key, working with Maximus ETE Advisor; National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Team working across a multi-disciplinary and multi-regional team will be an essential part of the role. Partnership delivery will be key - The Team Leader (ETE) will need to work closely with Maximus ETE Advisor to support Service Users and work closely with National Probation Service (NPS) Responsible Officers and community services to support desistance from offending.


Your role will line manage coordinators as well as managing volunteers to support and mentor referred service users to successfully engage with education, training volunteering and/or employment. You will be working with Peer Support Workers (Lived experienced) training and developing their skills to get into employment.

About you:

The Team Leader (ETE) provides line management to the ETE Mentoring Coordinators and oversight of Pact Futures service delivery across their own region being West Midlands and South Wales. The team will be located in:

The London Region
The North Wales, North West and top of West Midlands Region

One -to-one support will be core to service delivery, building trust and undertaking activities and interventions that are best delivered face to face. The Team Leader will work in partnership with Maximus, in organising Peer Support forums and Special Event days.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may have experience of the following: Supervisor, Care Team Leader, Team Leader, Support Worker, Healthcare Assistant, Care Worker, Care Assistant, Care Provider, Personal Support Worker, , Social Care, Mental Health Worker, Social Worker, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 103 599
Posted on: 26 October 2021
Closed date: 10 November 2021
Job ref: 103599
Tags: Advice, Information