£30,319.5 per year
Permanent, Full-time
Job description

Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.

Every hour, two people in the UK are told they have Parkinson's – a brain condition that turns lives upside down, leaving a future full of uncertainty.

Parkinson’s UK is an ambitious charity, passionate about improving the lives of everyone affected by Parkinson’s. We are working towards bringing forward the day that no-one fears Parkinson’s, and our pace and determination is stronger than ever. Join us!

About the role 

As part of the Network Volunteering Team, the Network Support Officer role will provide a high quality and consistent volunteering support service for volunteers across Oxfordshire, Berkshire, Hampshire, Buckinghamshire, Dorset and West Sussex. 

You will act as the main point of contact for lead volunteers in our local group network, providing the highest quality support to approximately 325 volunteers across 45 local branches, support groups and cafes. You’ll recruit, train and support our volunteers to lead their groups in line with the charity’s governance requirements as well as our policies and procedures. 

What you’ll do  

You’ll play a key role in…

  • Providing an excellent volunteer support service to local group lead volunteers, mainly through telephone and digital support

  • Promoting and facilitating local group network volunteer recruitment, induction and training and manage all volunteer records using online tools such as Assemble, as well as reporting to inform service development, charity insights and volunteer trends

  • Supporting volunteers to lead their groups in line with governance requirements through provision of information and relevant tools and support the review of their activities and budgets including the maintenance of the Local Activity Database

What you’ll bring

  • A friendly and approachable manner, able to build good relationships and provide first class volunteer support service across a dispersed team of volunteers

  • Experience of working with and supporting volunteers, with the ability to work in a user focused and inclusive way

  • Proven ability to take a solution focused approach taking ownership of issues and queries raised by the volunteers we support

  • Experience of operating in a modern digital workplace, including using volunteer management systems and other relevant databases and digital communication routes

This is an exciting time for Parkinson’s UK and we would love you to join us!

Interviews will be held on 20 May.

Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").

The successful candidate will be required to: 

  • provide their own broadband service with a minimum download speed of 2Mb 
  • have a confidential space in which to work
  • have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
  • live in the area covered by the post and be able to travel when needed within the area  and occasionally further afield
Posted on: 20 April 2021
Closed date: 05 May 2021
Tags: Advice, Information, Volunteer Management