Parkinson's UK
Remote
£37,142 per year
Contract, 14 months, Full-time
Job description

Senior Benefit Adviser (Income maximisation and fuel poverty)

Every hour, two people in the UK are told they have Parkinson's – a brain condition that turns lives upside down, leaving a future full of uncertainty.

You’ll work alongside our Senior Benefit and Employment Adviser to develop income maximisation and fuel poverty support for people affected by Parkinson’s. You’ll ensure that expert, high quality advice, information and support on welfare benefits, income maximisation and fuel poverty is provided to help everyone feel in control of life with Parkinson’s. 

What you’ll do  

  • Monitor and review advice and casework focusing on income maximisation provided by advisers across the service.

  • Act as the escalation point to support clients and advisers with queries, complaints and complex casework. 

  • Work with the Senior Benefit and Employment Adviser in keeping our expertise on benefit and employment issues up to date and disseminating this information as appropriate.

  • Co-ordinate information, support and training on benefits and fuel poverty issues for colleagues and take a lead role ensuring knowledge and resources in this area are up to date and relevant.

What you’ll bring

The ideal candidate will have:  

  • Substantial proven experience of providing benefits and fuel poverty advice and casework including social security tribunal work. 

  • Specialist knowledge of welfare benefits in England, Wales and Scotland and current and forthcoming changes

  • Excellent working knowledge income maximisation

  • Experience of collating, monitoring and interpreting complex information. 

  • Experience of delivering benefits and employment training. 

  • Excellent communication skills with the ability to communicate complex information to a wide range of people.

  • Ability to prioritise own workload effectively and enable others to meet challenging deadlines.

  • Experience of operating in a modern digital workplace, including using digital tools and client record systems to work collaboratively and productively.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a supporting statement. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

  • have exceptional written and verbal communication skills

  • provide their own broadband service with a minimum download speed of 2Mb 

  • have a confidential space in which to work

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson's to apply.

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK.

Posted on: 23 May 2022
Closed date: 05 June 2022 at 23:59
Tags: Advice, Information, Social Work