Part-Time Administration Assistant Jobs
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for an experienced Executive Assistant to join the Executive department of Samaritan’s Purse International (SPI) and the Billy Graham Evangelistic Association (BGEA), supporting the Executive Director (ED) and wider Senior Management Team (SMT). The role is part time (21 hours per week) and based from our head office in Coventry.
The post holder will need to have meticulous attention to detail, be highly organised and have excellent administrative skills. A key aspect of the role is building collaborative relationships internally and externally. Proven experience working at Executive Director level is essential.
Duties will include:
- Providing full administrative and secretarial service to the ED and SMT
- Providing administrative support to the Board members of SP and BGEA
- Building of relationships both internally and externally
- Manage and maintain electronic diary accurately, liaise with the ED and SMT to input and manage appointments
- Undertake general administrative duties as requested by the ED and SMT
- Organise meetings/conferences/special events, provide agendas/directions to attendees. This to include all ED meetings and SMT strategic and tactical meetings.
- Organise travel for ED and SMT
- Organise visits by international visitors, including schedules of appointments
- Attend meetings, take notes/minutes to circulate to attendees in an accurate and timely fashion
- Daily use of Microsoft packages
- Assist the SMT with administrative tasks to aid in the efficient running of the team
- Attend SMT meetings and provide agendas, papers and notes
Occupational Requirement
In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support, and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
Citizen Church, launched in 2020, and is a Church in Wales church with three campuses in South Wales, and part of the Holy Trinity Brompton network.
Citizen’s vision is to play its part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. Their mission is to break the stereotypes of church, to breach loneliness, to bring people home and to build the kingdom in Cardiff, Wales and beyond. Citizen has partnered with Resurgo to deliver the Spear programme in the heart of South Wales.
They are looking for a new Assistant Coach, to work alongside the Centre Manager, as part of the team at Citizen Church to deliver the Spear Programme, equipping and empowering unemployed 16–24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £21,000 p.a. pro rata for part-time role (£10,500)
Hours: Part time, 2.5 days per week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application: Please apply by emailing your CV and a Cover Letter to Citizen Church. We will not process applications through this page.
Download the application pack for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Citizen Church and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time.
Please apply by submitting your CV and a Cover Letter
The client requests no contact from agencies or media sales.
Part-time - 21 hours per week
Would you like to take on an interesting and varied finance role and be part of a community mental health charity?
We’re looking for someone with at least a year’s accounting experience who is able to meet deadlines to join our small but vital finance team.
Among other tasks, you will be processing invoices and payments, reconciliations, and administering salaries.
For further information and to apply, please visit our website.
Closing date: Friday 17th May 2024 at 5.30pm
Interview date: Wednesday 29th May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team.
About the role
You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.
As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s
What you’ll do:
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Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required
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Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting
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Respond to general enquiries in a timely and friendly fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required
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Maintain digital records on the charity’s data platforms
What you’ll bring:
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Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
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Experience in coordinating multiple projects simultaneously that meet the business requirements
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Experience of developing and maintaining effective working relationships with all stakeholders
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Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
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Ability to work flexibly and from home with some travel and the occasional overnight stay
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about delivering consistently high standards when serving and supporting teams? Then our global People & Culture team at ODI is looking forward to welcoming you!
The person we are looking for has highly developed interpersonal and communication skills, with the ability to be flexible and supportive. You will have experience of working in administration, including data gathering and analysis, written communications and planning.
The nature of this role means that having an active Christian faith is an occupational requirement.
This role will report to the Director of People & Culture, and work closely with the wider people team.
Your Key Responsibilities
- Support the Director and People Team: plan schedules and team meetings, design and write documents, support with data gathering and analysis, and organize events like our global People & Culture conference.
- Project Work: Assist the team with research, analysis, preparation, communication and drafting official documents.
Your Profile
- Committed Christian with a heart for the Persecuted Church.
- Fluent in spoken and written English
- Experience in spreadsheets and databases to intermediate level
- Warm and welcoming to colleagues and guests
- Well organized, self-motivated and proactive
- Flexible, servant-hearted and positive. Able to adapt approach to provide best support
- Experience of working within a team to meet deadlines and manage projects collaboratively
- Cross-culturally sensitive
Our Offer
Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. This position is preferably based in the UK, within 2 hours drive from Witney.
Please submit your CV and Cover letter by the 8th May 2024 to be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders. You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.
Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.
Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.
Our Values: Compassion, Respect, Integrity, Faith and Community
At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
For more details see the full job description and person specification.
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
The Administrator (known internally as a Service Delivery Assistant (SDA)) role is one which will provide general administrative support to the Humberside Affected By Crime (ABC) service. The SDA will work with the whole team to ensure the smooth running of the service including purchases and invoicing, administration on cases and the case management system, health and safety processes and general administration.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Your role as a Service Delivery Assistant (SDA) will be to provide an administrative function to the Humberside staff team.
The SDA role is a crucial one, to ensure the efficient running of the service and support the frontline staff to provide an effective service.
As an SDA you will;
- provide an administrative function to include administration of cases and referrals including updating case management systems and communicating with referral agencies to gain further information
- Raise purchase orders, deal with invoicing and purchasing
- Work with the management team and staff team to ensure adherence to policy and procedure including health and safety checks and audits
- Monitor some HR functions such as DBS checking, working with the police vetting unit and ID checking
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in raising the profile of the charity through developing our digital presence.
We are looking for a Marketing Assistant, to support the work of the Marketing and Communications team.
About the role
This is an exciting time to join Young Enterprise as we prepare to launch our Transforming Futures strategy (2024-2030).
The Marketing Assistant will play a key role in helping the marketing team with the production of marketing and communication materials and the implementation of the rebrand of Young Enterprise.
The person will provide advice to colleagues on branding and content and will need to evidence excellent project management skills as they be managing the flow of files and the process of creating marketing materials.
The job holder will also be involved in all other aspects of communications, such as contributing to creating content for social media, helping to prepare and deliver integrated campaign activity, creating basic designs for social assets and helping our internal clients shape and activate marketing briefs.
The job holder will need to quickly develop relationships with stakeholders across the charity, especially with our Programmes and Services team.
In line with our brand refresh in 2023/24, the Marketing Assistant will help with preparing artwork and templates across multiple areas of work in preparation for our new brand launch.
We are looking for
• Previous experience in a marketing role.
• Experience of contributing to the creation and implementation of integrated marketing and communications campaigns.
• Experience of both print and digital marketing – working with artwork, social media and email marketing, across multiple channels with content tailored for different audiences.
• Excellent copywriting and proofreading skills.
• Agile project management and organisation skills, including proven ability to plan and manage multiple tasks simultaneously.
• Experience of working with agencies including writing briefs, overseeing work, testing and providing feedback.
• Candidate is likely to have at least two years of relevant experience.
• Understanding of brand and design, and optimal ways to use them to create standout and engagement.
• Understanding the value of reporting and analysis to inform future planning.
• Energy, drive and a positive attitude that motivates others.
• Excellent interpersonal skills and ability to work with a wide variety of stakeholders, utilising negotiation and persuasion skills.
• Excellent verbal and written communications skills.
• Follower of developments and best practice in third sector marketing.
Why work for us?
· People-focussed with a friendly and supportive work-place culture
· An active commitment to equality and diversity
· Access to mentoring scheme with a corporate partner
· Generous holiday allowance of 7.2 weeks plus your birthday off
· Access to NHS top-up scheme, for money back on expenses such as dental and optical
· Access to an Employee Assistance Programme
· Cycle-to-work scheme
· Group Life Assurance
· Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please send your CV – with a covering letter (neither document should be more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 7th May 2024. Please note applications without a cover letter will not be considered.
We will be assessing applications and will shortlist and invite candidates to interview on the 16th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Are you passionate about the Samaritans mission and eager for a new challenge? Perhaps you want to develop new skills and broaden your experience? If so, what better part could you play than this exciting opportunity to work as an Executive Assistant to support our Executive Leaders and help Samaritans continue to be there for people when it matters most.
The role
As an Executive Assistant in the newly formed Business Support Team, you’ll be highly organised and a great communicator. You’ll be responsible for providing highly efficient and effective support across all administrative and organisational activities. Working in a fast-paced responsive team you will be one of the first points of contact for the Executive Leadership Team and will assist with administration and organisation of diaries for meetings and travel arrangements, preparing briefs and drafting various communications where appropriate. You’ll attend key meetings in a supporting role and ensure efficiency and timely support to the Leadership team.
You’ll also assist with front-line reception administration services in the Ewell, Epsom Office as required.
The team
At the heart of our organisation's success lies the crucial role of administration support. These roles wield direct influence over the realisation of core strategic objectives, as well as the smooth functioning of day-to-day business operations. The newly formed Business Support team will not only cater to the needs of Executive Leadership Team and departmental/staff administration but also plays a pivotal role in supporting the broader organisational ambitions through services such as record retention/retrieval, telephony, postal/courier management, cash handling and more.
The terms
Samaritans are looking for two Executive Assistants to join the team - details below;
- 12 month Fixed term contract
- Full time - 35 hours per week. Part time - 20 hours per week preferably worked over 4 days
- £33,000 - £35,000 per annum (£18,857 - £20,000 per annum for 20 hours/week)
- We are passionate about flexible working, talk to us about your preferences
- Predominately office Based in Ewell (Surrey), with actual home/office mix to be determined.
- Some occasional out of hours/weekend attendance at events/meetings.
Skills and Experience:
- Excellent written and oral communication and interpersonal skills; ability to establish and maintain positive relationships with colleagues and volunteers at all levels.
- Ability to produce clear documentation to be used by staff, volunteers, senior management.
- Knowledge of office administrational functions, facilities soft services (cleaning, telephony related services).
- Excellent organisational skills, with a proven ability to meet deadlines.
- Good IT skills including use of MS office, particularly MS Word and Excel
- Ability to work under pressure, manage competing priorities and maintain a positive and professional approach.
- Strong attention to detail.
- A high level of integrity, with experience of keeping sensitive information confidential.
- Experience of working independently and successfully as a part of a team.
- Desirable experience of charitable environments
- Desirable experience of project support or project management
Application:
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your transferable skills and experience. This role will close for applications midnight on 29 April 2024.
The client requests no contact from agencies or media sales.
Contract: One year
3 months’ probation period
Hours: Part time (24 hours a week - there is some flexibility with hours and times)
Salary: £17,400 per annum (£29,000 (FTE))
Line Management: N/A
Reporting to: Project Manager
Annual Leave: 5 weeks plus Bank Holidays (pro rata)
Introduction
Working in a friendly and supportive team, the Admin and Support Assistant will help to facilitate the day to day running of the Foodbank and will be the first point of contact for many visitors, referral agencies, local partners and donors. In this role you will make a real difference to both the people you serve and the staff members and volunteers you work alongside, ensuring a positive experience for all.
Lewisham Foodbank is run by Transform Network (www.transformnetwork.london), a partnership of local churches. We have the Trussell Trust franchise for the London Borough of Lewisham and are one of a network of 1500 Trussell Trust foodbanks across the UK. The foodbank, which has been operating since November 2012, is founded on Christian principles. Not every member of the team is a Christian, but we all subscribe to the same values and would expect the new team member will too. Our strong staff and volunteer teams work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.
Purpose of the Post
This role will support the smooth running of all Lewisham Foodbank operations by providing effective and supportive communications to those who contact the main Foodbank phone line and inbox. The postholder will be based at the New Hope Centre office (353H Bromley Road, SE6 2RP) and will respond to enquiries in a timely manner with relevant information, or direct them to the relevant staff member. The candidate must have excellent interpersonal skills and will communicate well with other team members, clients and external organisations to troubleshoot when challenges arise, sometimes being required to provide information and support to people facing complex and distressing situations. The postholder will liaise and work closely with the rest of the team to ensure safeguarding procedures are followed and communication is in line with our policies and values.
Lewisham Foodbank works on a referral system and works with over 500 local organisations who refer people to our services. The postholder will be responsible for setting up new referral agencies on our system and sending out onboarding information and regular updates to these partners. They will also have responsibility for checking requests for home deliveries and coordinating the preparation and administration of these with a small group of delivery volunteers. This may occasionally require phoning clients and packing deliveries themselves if a volunteer has not been able to attend.
Main Duties & Responsibilities
● Respond promptly to enquiries on the main food bank phone and inbox from visitors, referrals organisations, donors and others.
● Either reply to enquiries or forward to the relevant member of staff.
● Sort emails into relevant folders and update records, when necessary, on the data collection system.
● Assess requests for deliveries and co-ordinate with delivery volunteer teams to prepare and deliver to a small group of clients’ homes.
● Liaise with referral agencies when more information or communication about deliveries is required.
● Keep the database updated with delivery requests.
● Set up new partners as referral agencies on the Data Collection System and send them all the relevant onboarding information.
● Contact referrers where clients have exceeded voucher limits and agree ongoing support in collaboration with the Project Manager.
● Create and send thank you certificates to donors at regular intervals.
● Support administrative volunteers to issue e-vouchers on behalf of job centres and other agencies that are not signed up as referrers.
● Deal with enquiries regarding Acts 435 grants and provide relevant information or signposting.
● Participate in relevant training courses and Food Network meetings.
● Keep up to date with local support and signposting information.
● Occasionally take minutes at meetings.
● Occasionally visit foodbank distribution centres and be prepared to step in to help at centres or the warehouse if there is an unexpected shortage of volunteers.
● To use online data systems and ensure all warehouse paperwork is stored securely in line with GDPR.
● To attend meetings as appropriate, including meetings which may include a time of prayer and reflection.
● To carry out other duties required by the post as agreed by the Project Manager.
● In agreement with the Project Manager, to pursue a personal programme of learning and development to enhance your skills and performance.
Person Specification
ESSENTIAL QUALITIES
● Be supportive of the goals, Christian ethos, values and vision of Lewisham Foodbank, including a belief in the importance of all people of different backgrounds working together and respecting and valuing each other’s contributions.
● Have a passion for working and supporting those with lived experience of poverty.
● Be a strong team player.
● Be self-motivated and able to carry out responsibilities with minimum supervision.
● Be an excellent communicator.
● Have a sense of humour.
● Be encouraging and resilient, with a strong positive attitude.
● Be a person of empathy, honesty and integrity.
● Have the ability to work well in a team and unsupervised.
● Be able to upskill quickly, make decisions and discern the best course of action in high pressure situations.
ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE
● Established ability to plan, organise and prioritise tasks.
● Excellent communication skills - both written and oral.
● Confident with IT systems, including Microsoft Office and cloud file-sharing.
● Flexibility and proven ability to manage a number of tasks at any one time.
● Driving licence or ability to travel around the community.
● Ability to be flexible and proactive to resolve problems and challenging situations when they arise.
DESIRABLE QUALITIES, SKILLS, KNOWLEDGE AND EXPERIENCE
● An awareness of poverty and its wider impact.
● Ability and experience of working with people experiencing poverty and food insecurity.
● A good knowledge and understanding of safeguarding adults and children, although training will be provided.
● An understanding of the welfare system.
● Experience of working or volunteering in an organisation that deploys volunteers.
April 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Personal Assistant to the Principal
(with a focus on fundraising & development support)
Location: Tyndale House, Cambridge (Hybrid working considered)
Hours: Minimum 22.5 hours/3 days per week (with flexibility up to full time hours)
Salary: £30,000 - £35,000 FTE (dependent on experience) & competetive benefits
O.R: Occupational Requirement to be a practising evangelical Christian
___________________________________________________________________________
Our Principal is looking for a Personal Assistant who has the initiative to drive projects forward and is highly organised. This is an exciting new role within a vibrant and growing Charity. The successful candidate will provide strong executive support to the Principal as he seeks to further develop the organisation’s outputs.
Tyndale House is a renowned institute for biblical studies and possesses one of the finest libraries for biblical research in the world. It aims to grow an international research community, to present the value of the Bible at the highest academic level, to resource the Church to understand and trust the Bible, and to promote informed attitudes to the Bible.
The role of Personal Assistant to the Principal will provide the Principal with proactive and confidential project-related and administrative support, with a particular focus on development and fundraising activities. Our current annual expenditure on charitable activities is around £1.3m and we rely on donations and receive no public subsidy. The Principal therefore acts as both the head of the Charity as well as the primary fundraiser.
The post-holder will possess strong written communication skills, excellent attention to detail and the tenacity to follow work through to completion. He/she should have experience in a previous PA and/or fundraising & development role, ideally within the Charity sector.
There is an Occupational Requirement for the post-holder to be an active, practising, evangelical Christian in agreement with the doctrinal basis of Tyndale House and living in accord with our Ethos Statement (permitted under schedule 9, Part 1 of the Equality Act 2010).
If you feel this position fits your skills, personality and experience, and playing a role in fulfilling the purpose of Tyndale House appeals to you, then we would love to hear from you.
Please see the attached to read the full job description and our doctrinal basis and ethos statement.
To apply, please send a CV and Cover Letter, outlining your interest and suitability for the post, to Sam Bartholomew. Please also indicate where you heard about this vacancy.
Closing Date for Applications: Tuesday 30th April 2024 at 12pm (noon) Start Date: ASAP
If you are interested in this position, please apply as soon as possible as we may interview candidates prior to the closing date.
The client requests no contact from agencies or media sales.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
Location: UK. The post holder will be required to work from the London office at least 1 day a week
Department: Chief Executive's Office
Reporting to: Senior Executive Support to the Board of Trustees
Salary Grade: UK Grade C
Contract Type: 12 months. 17.5 hours per week (over 4 or 5 days)
About HelpAge
HelpAge International works with partners and a diverse global network of more than 170 organisations over 90 countries, supporting millions of older people to live safe, dignified, and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age.
About the Job
As Executive Assistant you will –
Provide administrative support to the Chief Executive and work with the Senior Executive Support to the Board in carrying out their duties in supporting the Board of Trustees and the Leadership Group.
Key areas for impact/influence and responsibilities
Board
· Preparing for Board and Committee meetings.
· Prepare packs for Board meetings.
· Arrange flights, visas, hotel bookings and expenses for Board members.
CEO & Leadership Group
· Manage the calendar of the CEO, booking meetings with staff and external stakeholders.
· Manage the inbox of the CEO (pulling out key emails that need reading/replying / overdue).
· Prepare briefing packs for the CEO when going to external meetings and travelling.
· Organise and monitor CEO's monthly expenses.
· Arrange flights, visas, and hotel bookings for the CEO.
· Book meeting rooms or external venues for meetings.
· Work with the Leadership group to schedule meetings and take minutes of meetings.
· Arrange Executive Leadership away days.
General
· To deal with and support other general administrative matters, as agreed
· To take on specific research or projects, as agreed
Skills and experience required
· Significant experience working as an administrative assistant to senior staff.
· Significant experience in organising meetings.
· Experience in organising complex international travel essential.
· Ability to exercise discretion, and strong judgement and to take appropriate actions without supervision.
· Advanced level in Word, Excel, PowerPoint, and Outlook
· Experience in budget management
· Excellent verbal and written communication
· Demonstrated ability to develop and manage effective administrative systems.
· Proven ability to work on own initiative and to prioritise workload.
Key Behavioural Competencies
At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.
In addition, as an HelpAge employee you are expected to:
Working Collaboratively with Others: Work collaboratively, building mutual trust and respect, with external organisations and partners to achieve our strategic aims and objectives; being accountable for the work we do together.
Adaptability and Flexibility: Adapt to new directions or opportunities arising within the organisation and in our work area; being flexible in our role, constantly using the feedback to learn more and evolve further.
Supporting and Facilitating Change: Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged.
Extend HelpAge’s Reach and Impact: Extend HelpAge’s reach and impact by creating and identifying new business development opportunities and building relationships with new partners.
Diversity and Inclusion: Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalised by gender, economic status, disability and other factors of discrimination.
Leading Others (for managers): Demonstrate strong leadership to own unit/department and manage people in a well and reputable manner. Create an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
Safeguarding
HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:
· Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.
· Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.
· Complying with all safeguarding framework policies and practices.
· Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.
SAFER RECRUITMENT
All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.
The client requests no contact from agencies or media sales.