Permanent "Support Worker" Jobs
Support Worker
Hackney - London
£32,301 - £35,950
Do you have great listening and communication skills and an interest in supporting vulnerable people in Hackney?
Our client is recruiting for Support Workers for across their Hackney services (1 of which is a women only service).
Their services (one being a specific women only service) provide accommodation and additional emergency bed spaces to people with a Hackney connection, who are at risk of homelessness or rough sleeping, and also have additional support needs which include; substance use, mental health or longer term complex needs.
Their hostels offer a range of services to clients at different stages in the process of change and works closely with an adjacent health and advice centre operated by partner agencies. Operationally, the service focuses on promoting recovery, providing assessment, support and resettlement services within a framework of active engagement and person-centred planning. The project is committed to supporting continued client participation in all aspects of its work.
About you
Above all they are looking for enthusiastic people who have a genuine desire to support people to transform their lives. We want to hear from you:
-
If you have good interpersonal and listening skills; patience and resilience. They will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
-
If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change.
-
For their women only roles you will have particular understanding of the issues faced by women experiencing multiple disadvantages, including homelessness and abuse and the difficulties they experience in accessing services.
Closing date: 10am on Wednesday 24 April 2024
Interviews: Wednesday 8 May 2024
Resettlement Support Worker
Hampshire
£23,775 rising to £25,027 plus excellent benefits
Permanent
Full Time (Monday - Friday 9am-5pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our client has an opportunity for a Resettlement Support Worker to join their team supporting refugees to settle into the UK.
You will help them to settle into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment.
Some of your duties will include:
-
Implementing refugee needs assessments and risk management plans
-
Supporting refugees with advice on housing and related matters
-
Liaising with housing and other agencies on behalf of refugees
-
Assisting with welfare benefit issues, helping source household goods via various schemes and utilising any funding available
-
Supporting refugees liaising with gas & electricity suppliers and other suppliers as necessary
-
Being a key contact for refugees when they are experiencing difficulty
-
Working with interpreters, colleges, training agencies, employers, Job Centre plus to help the client have access to training, education, voluntary work, work experience
-
Organising and encouraging refugee participation in the community
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees. Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as the role is based out in the community.
You will have:
-
Clear verbal and written English
-
Good IT and keyboard skills
-
Polite, assertive manner, ability to self -motivate
-
Passion for working in a client/customer facing role
-
Knowledge of the benefits system and tenancy legislation
-
Have an interest and genuine concern for refugees, homelessness and related issues
They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
-
Pension with life cover
-
Generous holiday allowance
-
Extra mile awards for outstanding work
-
Work offers including discounted shopping vouchers, days out and holidays
-
Cycle to work scheme
-
Confidential employee assistance programme including access to counselling
-
Employee voice – their Staff Council
-
Recruitment referral scheme
They support and develop their staff by providing:
-
A comprehensive induction and training programme
-
Management training
-
Trauma-informed care training
-
Specialist training, coaching and development opportunities linked to personal development plans
-
Access to accredited qualifications
-
Mental Health First Aid training and provision
-
Access to counselling psychologists via their Psychology Service
If you want to make a real difference to our client’s lives, and work as part of a friendly, supportive team, they would love to hear from you!
Night Support Worker
Working across Poole, Bournemouth and Christchurch
£25,307 plus excellent benefits
Permanent
Full Time (4 on 4 off 12 hour shifts 7.30pm - 7.30am)
Are you looking for a challenging and rewarding role where you are able to support people every day and provide a safe environment for them to feel safe and comfortable?
Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.
Our client supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
They have a new opportunity for a Night Support Worker to join their night team to provide support to their homeless clients.
Your primary role will be to keep their service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
Some of your duties will include:
-
Being the first welcoming friendly face for people coming into the service
-
Providing informal support to clients and be a listening ear
-
Responding to incoming calls
-
Managing clients and their visitors within the building and any associated safety issues. Dealing with any incidents that may arise and contact external services when necessary
-
Monitoring the service and surrounding areas that are covered by CCTV
-
Carrying out regular visual checks / fire checks on the interior and exterior of the buildings and car park
-
Working in accordance with Health and Safety regulations and policy and procedure
-
Providing basic First Aid assistance until help arrives – Full training provided
Their night workers will usually work a 12 hour (waking) shift between 7.30pm - 7.30am, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
What you will bring:
Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people. Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as you may be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
-
Clear verbal and written English
-
Good IT and keyboard skills
-
Polite, assertive manner, ability to self-motivate
-
Passion for working in a client/customer facing role
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
-
Pension with life cover
-
Generous holiday allowance
-
Extra mile awards for outstanding work
-
Work offers including discounted shopping vouchers, days out and holidays
-
Cycle to work scheme
-
Confidential employee assistance programme including access to counselling
-
Employee voice – their Staff Council
-
Recruitment referral scheme
They support and develop their staff by providing:
-
A comprehensive induction and training programme
-
Management training
-
Trauma-informed care training
-
Specialist training, coaching and development opportunities linked to personal development plans
-
Access to accredited qualifications
-
Mental Health First Aid training and provision
-
Access to counselling psychologists via our Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
Domestic Abuse Support Worker
£22,669 - £23,428 per annum
South Derbyshire
Hours: 37
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.
Do you want to make a difference to the lives of vulnerable people and their families?
Have you got experience of working with individuals and families who have experienced Domestic Abuse?
If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today!
Who are they?
Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.
The Roles
They have multiple roles, each varying in responsibility. Please read through the descriptions and when asked on the application page specify which role you are interested in.
Support Worker’s
As a Support Worker, you’ll play a pivotal role in providing practical and emotional support to women and men who are experiencing or have experienced domestic abuse (both in the refuge and throughout the local community). You’ll work with clients to assess needs and risks and plan a package of support and risk management individual to them.
Some of the other duties involve:
-
Assessing referrals for both community and refuge based services
-
Supporting the delivery of group work both in refuge and local community
-
Travelling throughout service delivery area to deliver support and attendance at multi-agency meetings and work in partnership with other agencies where required to advocate for their clients and ensure risk is managed and support needs are met (e.g.: social care; police; CAB; housing departments; Job Centre and Benefits agencies)
-
Working with colleagues to provide a clean and welcoming environment for all accessing our services
-
Ensuring records (computer based case management system) are kept up to date and accurate – basic IT skills and knowledge of IT systems are advantageous!
Move On Support Worker’s
As a domestic abuse move on worker you’ll support individuals and families within our safe accommodation to transition into settled accommodation. You’ll provide a tailored, person-centred support package to help customers achieve their goals and live a life free from abuse.
Some other duties include:
-
Prepare customers to move on from safe accommodation services and deliver support, both in groups and one-to-one, to enable them to manage their own tenancy.
-
Support customers to set up their own home, assisting them to set up utility accounts and other household obligations.
-
Provide emotional support and reassurance to survivors and their families around their move from safe refuge.
-
Working with survivors on the transition from refuge to their own property safely, engaging in robust safety planning and risk assessing and identification.
-
Provide housing management and welfare benefit support and guidance, as well as signposting and making referrals to appropriate agencies.
-
Identifying and keeping an up-to-date register of local and national grants available to survivors in furnishing/ moving to their new home Establish and maintain quality working relationships to enable multi-agency support.
-
Engage actively with safeguarding initiatives and Multi-Agency Risk Assessment Conference (MARAC) frameworks, referring clients, attending meetings, and following up on agreed actions.
-
Foster positive partnerships within the multi-agency arena, working collaboratively across operational areas and the local community to raise awareness of domestic abuse issues and available support options.
-
Working in a client-centred way to identify appropriate local and community groups that can support/ assist the survivor to integrate into their new community safely.
-
Liaise with, signpost or refer to relevant statutory and voluntary agencies, advocating for the best possible support for each survivor.
-
Undertake relevant training, ensuring continuous professional development and staying informed about the latest industry knowledge.
-
Contribute effectively to team collaboration, demonstrating a commitment to self-care within the team and the broader organization.
Peripatetic Support Worker
-
The role of Peripatetic Support Worker is to provide comprehensive cover for accommodation and community-based services, offering practical and emotional support to survivors of domestic abuse and various forms of violence and abuse. Some other duties include:
-
Managing a diverse caseload, responding effectively to escalating and changing risk, while maintaining up-to-date casework records.
-
Facilitating tailored, high-quality case management, including the development of individual safety plans.
-
Engaging actively with safeguarding initiatives and Multi-Agency Risk Assessment Conference (MARAC) frameworks, referring clients, attending meetings, and following up on agreed actions.
-
Foster positive partnerships within the multi-agency arena, working collaboratively across operational areas and the local community to raise awareness of domestic abuse issues and available support options.
-
Liaise with, signpost, or refer to relevant statutory and voluntary agencies, advocating for the best possible support for each survivor.
-
Undertake relevant training, ensuring continuous professional development and staying informed about the latest industry knowledge. Contribute effectively to team collaboration, demonstrating a commitment to self-care within the team and the broader organization.
About You
They’re looking for someone who has the values, knowledge and skills of working within a support role supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. They’ll have a commitment to maintaining the dignity and rights of the individuals and families they work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service.
Previous experience in a similar role is desirable, but they welcome candidates with relevant experience from other sectors or transferrable skills.
You will work 37 hours a week, Monday to Friday 9am – 5pm. There may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.
You will be required to have flexibility to travel across Derbyshire therefore driving licence and access to a car (with business insurance) is essential
All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview.
Interviews are being arranged on an ongoing basis
Useful Top Tips
-
You will need to attach a CV in order to apply for this role.
-
All correspondence will be via your registered email address.
-
View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show them why you are suitable!
Click the Apply Now button at the top of this page
Looking forward to receiving your application!
All successful candidates will be required to take a work-related test prior to the interview.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Night Assessment Worker Rough - Sleeping Services London
£31,703 - £35,578
Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?
Our client has roles available in Hackney, Brent, Southwark and Lewisham.
The teams provide a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join their teams as Night Assessment Workers in our No Second Night Out Assessment Hubs. In these roles you will:
-
Work as part of a busy team environment working closely with those affected by rough sleeping.
-
Provide a safe and supportive environment at night to clients; carrying out assessment when clients first arrive out the service.
-
Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)
About you
These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:
-
Some experience of dealing directly with the public and/or customers in a busy service environment.
-
Good communication skills and the ability to work with others effectively to get things done.
-
Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
-
You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need our client the most.
Closing date: 10am on 25 April 2024
Interview and assessments on: w/c 13 May 2024
Greater Manchester Youth Federation (“GMYF”) is looking for 3 Youth Workers (2 x Part Time and 1 Full Time) who will work with young people at their Partington Youth and Community Centre and Whitemoss Centre in Charlestown, Manchester.
About GMYF
GMYF is a long-established charity that works with young people across Greater Manchester, to support their aspirations and create opportunities. Our mission is to deliver a year-round programme of recreational and educational opportunities to young people, volunteers and leaders within our stand-alone centres and to provide support to affiliated clubs.
GMYF opened our first Youth Centre in Partington in September 2022 and are in the process of opening a new Youth Centre in Charlestown. These Centres provide support for young people with a wide range of activities and make a real difference to the lives of many young people. We also have various current/former playing field sites in the Greater Manchester area and jointly own an Outward Activities Centre in Cumbria – Ormside Mill. We have 27 affiliated clubs who undertake a variety of different activities for young people. GMYF has great ambition to continue to do more for young people, with its own assets and various potential funding opportunities.
Now is a fantastic time to get involved with us and support our work!
To find out more about us, please visit Greater Manchester Youth Federation website.
The Roles
The role of the Youth Worker is to be young person centred and to provide a nurturing, safe and supporting environment for the young people, building and maintaining positive relationships with them. You will be predominantly based at Partington Youth and Community Centre working with 9-16 year olds. You will support the Youth Activities Lead in planning and delivering a full programme of activities including Centre-based activities and outdoor trips, as well as supporting our outdoor adventure team with outdoor activities and residentials.
Key areas of focus for the Youth Worker will be:
-
Support the young people: always take a young person-centred approach to all activities. Maintain the ethos of the organisation by providing a nurturing, safe and supporting environment. Build and maintain positive relationships with the young people, recognising their different needs and starting points. Have strong commitment to the values of acceptance and respect within youth and community work. Be a positive role model for the young people. Encourage the young people to take an active role in social action projects youth voice and young leader activities.
-
Assist the Youth Activities Lead: work together with the team in planning and delivery of full programme of activities, including evening youth club sessions. Assist in the development and introduction of additional activities eg twilight sessions, drop ins, youth voice, targeted group work, mentoring. Identify the formal and informal educational, social, cultural and recreational needs of the young people and plan a programme of positive interventions and innovations which enhances the knowledge, awareness and personal development of the young people. Articulate and record young people’s progression in sessional and project recording documentation and provide information for management and funding reporting. ·
-
Residentials: Attend weekend residentials and events at the GMYF’s outdoor pursuits centre and encourage the young people to get involved. Support and assist with the planning and delivery of off-site trips/activities and residentials at various locations.
-
Safeguarding: comply with all policies and procedures, with reference to safeguarding, codes of conduct, health and safety, and equality and diversity. Be alert to issues of safeguarding and child protection, ensuring the welfare and safety of youth club members is promoted and safeguarded. Report any child protection concerns to the Designated Safeguarding Lead. Participate in Safeguarding training.
-
Represent Greater Manchester Youth Federation: Ensure conduct is professional and represents Greater Manchester Youth Federation in a positive manner both to internal and external visitors, working with a wide range of both local partners and community organisations.
-
Continued Personal Development: Commit to your own training and development, accessing available training including youth work specific courses e.g. National Youth Agency courses. Funding and support is available from GMYF to assist your continued development.
About You
We are looking for candidates who believe in GMYF’s mission and are experienced in working with young people. You should be able to build positive relationships with young people, always taking a young person centred approach. You will have some experience planning and delivering activities, and bring creative and innovative ideas about activities you could run for the young people. You should have strong teamwork and organisational skills, understanding of safeguarding, and willingness to undertake further training.
Salary & Benefits
£22,369-27,852 FTE depending on experience. NJC Grade 4-5
Hours: part-time roles 17.5 hours per week and 35 hours per week full-time role– needs to be flexible, includes evenings and occasional residentials. Flexible working hours will be considered depending on successful candidates.
Location: Part time roles - Partington Youth and Community Centre, Moss Lane, Partington, Manchester M31 4FA . Full time roles – Whitemoss Youth and Community Centre, Southdown Crescent, Charlestown, M9 7DQ
Other Requirements
The post is subject to a satisfactory Enhanced DBS check.
Equality and diversity matter to us. If you think you would be suitable for the role, we would love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
To Apply
For more information on these roles and if you are interested in applying for the role, please click on the link below. This will take you to our external HR Consultant, Ashfield HR vacancy page where you can apply with one document comprising your cover letter and CV.
The closing date for applications is 12noon, Monday 6th May 24
Homeless Recovery Worker
Working across Poole, Bournemouth and Christchurch
£23,775 progressing to £25,027 plus excellent benefits
Permanent
Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our Client supports people who are homeless across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of their set up and implementation of this team.
They have a new opportunity for a Homeless Recovery Worker to join them to work with people who are experiencing repeat homelessness and rough sleeping and who face multiple challenges.
This is a key role in which you will support clients and help them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be resilient to potentially difficult situations.
Some of your duties will include:
- Supporting your own caseload of clients and working with them on a one to one basis out in the community and in the clients homes.
- Identifying their needs and putting together a support plan which is equally achievable and realistic for them
- Linking with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation
- Working with people to identify their strengths and talents, and encourage them to focus and build on these
- Helping clients to access the benefits they are entitled to claim
- Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering
- Helping them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy
- Working with external partners to maximise the opportunities available to clients so that they can resettle in the community.
- Gaining knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach
- Working in accordance with the Health and Safety regulations and all policies and procedures
- Working flexibly across all areas of operation where required and prior notice given
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will receive support and training in understanding our clients principles but some prior research and understanding of the support model is desirable.
You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches
Our client reserves the right to close their advert early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Our clients benefits include:
- Pension with life cover
- Generous holiday allowance
- Extra mile awards for outstanding work
- Work offers including discounted shopping vouchers, days out and holidays
- Cycle to work scheme
- Confidential employee assistance programme including access to counselling
- Employee voice – our Staff Council
- Recruitment referral scheme
We support and develop our staff by providing:
- A comprehensive induction and training programme
- Management training
- Trauma-informed care training
- Specialist training, coaching and development opportunities linked to personal development plans
- Access to accredited qualifications
- Mental Health First Aid training and provision
- Access to counselling psychologists via our Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
Assessment and Reconnection Worker - Rough Sleeping Services
London
£35,578 - £39,227
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client provides a rapid response service, intervening to ensure no one needs to sleep rough, their work is ongoing and they are currently looking for people to join their services across London.
As an Assessment and Reconnection Worker, you will:
-
Be part of a busy team environment working closely with people new to, or at risk of rough sleeping.
-
Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
-
Build and maintain effective relationships to support clients throughout their recovery.
-
Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
-
Work on a weekly rota including early, mid and late shifts (some evening and weekend work may be required).
About you
They are always on the lookout for enthusiastic people to join them. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey.
-
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations they will provide you with the rest through their training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
-
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!
Closing date: 10am on 25 April 2024
Interview and assessments on: w/c 13 May 2024
Position: Housing Support Worker
Location: East London
Contract: Permanent, Full time
Annual Leave: 25 days per annum plus public holidays
About Us: We are a dedicated organisation committed to supporting vulnerable communities, focusing on the well-being of BAMER (Black, Asian, Minority Ethnic, and Refugee) groups.
Role Overview: As a Housing Support Worker, you will provide essential assistance and guidance to individuals, addressing their unique cultural and community needs.
Key Responsibilities:
- Build relationships with Service Users, fostering self-awareness and independence.
- Act as a key worker, helping Service Users set and achieve goals.
- Provide comprehensive support on housing, legal, financial, and marital matters.
- Liaise with relevant agencies for comprehensive support.
- Attend to maintenance issues and ensure compliance with Health & Safety.
- Participate in meetings, supervision, and training programs.
Experience and Skills Required:
- 2+ years' experience in care and support.
- Strong communication skills and ability to engage with diverse stakeholders.
- Knowledge of relevant legislation and equal opportunities.
- Ability to plan workload, work under pressure, and motivate others.
- Fluency in at least one Asian language is essential.
- Understanding of issues affecting BME communities.
- Commitment to equal opportunities and organisational objectives.
Desirable Qualifications:
- Experience working with survivors of abuse and within women-only networks.
- Involvement in tenant participation initiatives within supported housing.
Occasional evening and weekend work may be required - time to time on call hours
Only shortlisted candidates will be contacted.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Job Title: IDVA / Domestic Abuse Outreach Worker
Location: Walton on Thames and Travel around the Surrey Area (Mileage Paid)
Reporting to: Domestic Abuse Outreach Manager
Purpose of Role: As an IDVA/Domestic Abuse Outreach Worker, you will play a pivotal role in providing support and assistance to individuals affected by domestic abuse across the Surrey area. Your primary focus will be on offering practical advice, emotional support, safety planning, and risk assessment to empower clients to make informed decisions about their future.
Specific Duties:
- Conducting direct work with clients, utilising sensitive listening and questioning skills to understand their situations and assist in setting priorities.
- Providing practical help, advice, and emotional support to enable clients to navigate their options, including safety planning and risk assessment.
- Encouraging clients to access relevant services such as legal aid, financial assistance, housing, and medical treatment through appropriate referrals.
- Negotiating with third parties and accompanying clients to meetings or court proceedings as necessary.
- Addressing the impact of domestic abuse on children and advocating for their protection.
- Facilitating client integration into the community and organising group work sessions when beneficial.
- Participating in Multi-Agency Risk Assessment Conferences and assessing clients for referral to support schemes.
- Maintaining accurate client records and fulfilling monitoring requirements.
- Upholding organisational aims and principles, staying informed about relevant policies and procedures, and participating in awareness-raising events.
- Collaborating with other organisations and agencies in a joint or multiple approach to client support.
- Adhering to health and safety procedures and working closely with other Outreach Workers/IDVAs.
- Undertaking professional development activities, including training and supervision sessions.
Person Specification:
- Knowledge of domestic abuse issues and recent experience in advice work.
- Ability to manage workload, prioritise tasks, and evaluate risk factors.
- Strong communication skills, both written and oral, with a focus on negotiation.
- Proficiency in IT for data compilation and report preparation.
- Flexibility, initiative, and teamwork skills.
- Numeracy skills and an understanding of confidentiality.
- Commitment to equality, diversity, and safeguarding principles.
- Ability to collaborate effectively with various agencies and individuals.
- Possession of a full driving license and access to a car for client meetings across specified boroughs.
- Qualified as a domestic abuse IDVA or willingness to undergo training for qualification.
If you are passionate about making a difference in the lives of those affected by domestic abuse and meet the above criteria, we invite you to apply for this rewarding position.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Recovery Navigators (Mental Health) – Intensive Community Rehabilitation Service
£21,531 per annum
Birmingham
2 x 37.5 hours per week – flexible shift patterns to include weekend and evening working
Part time roles will be considered
Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their Vision is “Better Mental Health for All” and their values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what they deliver. They have a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.
They have been able to diversify their services over recent years resulting in their offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support.
You will be working as part of a multi-disciplinary clinically led Community Intensive Rehabilitation Team within Birmingham and Solihull Mental Health Foundation Trust and as such, you will be working as part of an integrated medical and psychology team. You will be working in partnership with people who are experiencing mental health difficulties who are currently living in their own accommodation within the Birmingham area and require a period of intensive rehabilitation. Your support of individuals will be a person-centred recovery approach that focuses on developing, maintaining, and strengthening individuals’ skills, abilities, and personal resilience.
Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety.
You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 9.00am - 5.00pm and 1.00pm to 9.00 pm.
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Tuesday 23rd April 2024
Interviews will take place on Friday 3rd May 2024
DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?
Birmingham Mind is recruiting for the following exciting and rewarding position:
Mental Health Crisis Intervention Worker
Erdington, Birmingham
£21,531
Part-time role of 30 hours per week (£17,225 pro rata) available.
The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological / emotional distress. The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience.
Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding, and responding with empathy, genuineness, respect, acceptance, non-judgment, and sensitivity.
About you:
Our client is looking for a candidate with the following skills and experience;
-
Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity.
-
Knowledge and understanding of the social determinants that can lead to poor mental health.
-
A good working knowledge and understanding of current safeguarding legislation.
-
Extensive knowledge of the local community within which you are working.
-
Excellent communication and team working skills and the ability to effectively utilise the technology available.
-
Good knowledge of both Microsoft Word and Outlook.
-
The ability to work flexibly including evenings and weekend shift patterns.
The Talking Space Service operates from 5pm to 11pm seven days a week throughout the year. Employees will work on a rota basis in their Erdington location.
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation, and they are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People.
They welcome applications from people who have experienced mental health difficulties.
Closing date for applications: Sunday 28 April 2024
Interviews to take place: Tuesday 7 & Wednesday 8 May 2024
Crimestoppers are delighted to be exclusively partnering with Robertson Bell in their search for a new Head of People and Organisational Development on a permanent basis. Crimestoppers has been breaking down barriers since the 1980s. We are experts at encouraging people with information about crime who might otherwise stay silent to speak up and share what they know 100% anonymously.
The Head of People and Organisational Development will report into the Finance Director and will be responsible for the development, implementation and oversight of the people, strategies, policies, procedures and technologies that together form the organisation’s HR function.
The organisation:
Our status as a charity and being independent of the police gives people the confidence to contact us and make that difference. Every day, over 1,800 people trust us with their tip-offs: our staff filter that information to ensure that they are never identified before passing on what we’re told to the relevant police force or agency.
The information we are given covers everything from murder and serious assaults, firearms, domestic abuse, modern slavery, to drugs including exploitation and gang violence. We also help prevent everything from bombs to acid attacks with sensitive, time critical intelligence that prevents injury and helps save lives.
The role:
- Driving the strategic development of human resources, organisational capabilities and culture.
- Developing, implementing and overseeing the people, strategy, and associated policies, procedures and processes that together form the HR function, which not only reflect industry best practice and run smoothly, but also foster a positive and inclusive workplace culture.
- Leading and developing a high-performing HR Team, fostering a culture of collaboration, innovation and continuous improvement.
- Overseeing talent acquisition and retention strategies to attract, develop and retain people aligned with organisational needs and values. With a focus on supporting the Contact Centre to improve staff retention rates.
- Providing both day to day and strategic HR guidance and support to senior leadership, managers and employees, on a range of HR and organisational development matters.
- Fostering a culture of continuous learning and development, by developing and executing organisation wide strategies, programmes and initiatives that enhance employee skills, capabilities and engagement.
- Monitoring and analysing HR metrics and trends to inform decision-making and enhance organisational effectiveness.
- Driving change management initiatives to support organisational growth, transformation and agility.
The successful candidate will be:
- A fully qualified HR professional.
- Experienced in managing staff.
- A fantastic communicator.
- Experienced in developing and implementing HR Strategies specifically related to learning and development.
- Confident providing advice around employment law and regulations.
This position will be based officially at the head office in Wallington and will require the postholder to work from the office three days a week. The closing date for applications is 5th May with interviews taking place most likely on 14th May.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Project Manager
Nottingham
£31,493 - £36,297 per annum
Are you looking for the next step in your care career? Utilise your current skills and experience and develop as Project Manager at the new reablement service.
If you are interested in supporting people with Mental health Needs whilst developing your skills and experience within a fantastic reablement Service, please apply today!
What is the reablement service?
A highly focused 12-week intervention which involves one to one community support, to support Service users to recover and help to overcome issues in their daily lives that impact negatively on their mental health and wellbeing.
The primary focus of the service is to enable service users to remain independent in the community and to facilitate discharge from psychiatric wards.
The Role
Are you passionate about making a positive impact in the lives of people with mental health needs? Our client is currently seeking a dedicated individual to join their team as project manager. If you are dedicated, compassionate, and committed to mental health services, they invite you to apply. Join us in making a difference in the lives of those who need it most.
The Project Manager will responsible for the effective management of our city reablement service. The post holder will line manage the support workers and referral coordinator. Working closely in a team with the Service manager and wider operational leadership, the post holder will provide day to day management and assist in the development of the services.
As the Project Manager you will have a variety of duties and responsibilities which will include but are not limited to:
- Recruiting, selecting and inducting new colleagues Managing performance through supervisions, development plans and CLEAR conversations
- Managing work place health and safety risk assessments and practices in line with regulations
- Meeting statutory and organisational quality requirements and regulations
- Develop, monitor and meet designated cost centre income and expenditure targets
- Contribute to wider organisational development initiatives to develop and improve services
- Develop and maintain partnerships with internal and external stakeholders
- Work in partnership with other organisations.
About You
You will be passionate about supporting people with mental health needs. You will be able to motivate the team, empowering them to achieve great things across the service. When things don't go to plan; you will need to be resilient and have the character to bounce back. You will have a sense of humour and compassion; clearly demonstrating their organisations’ values of being Caring, Learning, Enthusiastic, Accountable and Resilient.
Having a ‘can do’ attitude and the right values, you will be able to work in a way to ensure support is delivered in the most compassionate and empowering way. You will have strong communication skills to not only work effectively and efficiently with your team and the service users but also to actively build relationships with key support agencies.
You will need experience in mental health and case management. Minimum or working towards NVQ level 3 or new QCF Diploma level 3 in Management or Leadership, Health and Social Care, Housing or another relevant qualification or experience at Level 3.
You will work Monday to Friday 9am – 5pm, however there may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.
All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview.
Interviews are being arranged on an ongoing basis
Looking forward to receiving your application!
All successful candidates will be required to take a work-related test prior to the interview.
Please note that they are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Prospectus is delighted to be working with a leading Chartered body in their search for a Senior Policy and Public Affairs Manager, who will help drive forward the health, wellbeing, and safety of workers at a critical political moment. This is an excellent opportunity for a policy professional looking to make a positive difference to workers and social sustainability.
This a permanent, full-time position based in either London (homeworking) or the Midlands (hybrid).
Reporting to the Head of Policy and Public Affairs, the new Senior Policy and Public Affairs Manager will lead and advise on the delivery of global policy, public affairs and stakeholder engagement activities that champion the protection and support of workers. The postholder will develop and maintain relationships with key political and government stakeholders within the UK and Ireland, ensuring the organisation remains a credible, trusted, and impartial voice. The new Senior Policy and Public Affairs Manager will research, and facilitate the development, delivery and campaigning of, high-quality evidence-based policy positions, with an opportunity to influence and impact policy within the UK and Ireland and internationally.
To be successful, you will have an excellent understanding of UK & Irelands political environment, with experience collaborating with governments, parliament, international organisations, and civil society organisations. You will be an experienced networker who building relationships easily and have experience of working in advocacy/engagement, able to advocate for policy positions at various stakeholder engagements with clear, evidence-based positioning. You will have excellent research capabilities and use your findings to produce high-quality reports, with an ability to communicate and produce policy priorities. It is beneficial, but not a necessity to have knowledge or experience in occupational safety, or health and wellbeing.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.