Permanent Marketing manager jobs

Content Officer

Are you a creative storyteller who knows how to bring real stories to life? Do you enjoy creating content that connects, inspires and drives engagement? We’re looking for a Content Officer to help share the powerful stories of the people we support and demonstrate the real impact of our work.

At Shaftesbury, we’re proud of our caring, community‑minded workforce. We believe everyone we support has the right to a full and flourishing life—and they deserve the very best from us.

Guided by our core values of being Open, Enabling, Inclusive and Courageous, we deliver disability services across adult care, children’s care and education. Our work is rooted in inclusion, respect and personalised support, and we’re passionate about going the extra mile to help people thrive and live well.

About the Role

As Content Officer, you’ll be responsible for identifying, developing and sharing compelling beneficiary stories across a range of channels, including social media, blogs, newsletters and marketing materials. Working closely with care and education teams across the organisation, you’ll ensure all storytelling is ethical, authentic and impactful.

Your work will play a key role in strengthening engagement with supporters, extending our reach and helping to grow income—while always keeping the voices and experiences of the people we support at the heart of what we do.

About You

You’ll bring experience in content creation and storytelling, along with:

• Excellent written communication skills
• A strong understanding of audience engagement
• The ability to tailor content for different platforms and channels
• A genuine passion for storytelling and making a difference

You’ll also be confident working sensitively and respectfully with children, young people and adults we support.

If you’re motivated by creating meaningful content that has real impact, we’d love to hear from you.

Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.

Why Work at Shaftesbury?

Our people are our greatest asset, and we’re committed to recognising, supporting and rewarding the incredible work they do. Our benefits include:

• Recognition & Rewards: Executive Leadership Team recognition letters and gift vouchers of up to £50 for going above and beyond
• Excellent Training: A comprehensive training and development programme
• Generous Annual Leave: 25 days + 8 bank holidays (rising to 28 days after 5 years)
• Pension Scheme
• Death in Service Scheme
• Employee Assistance Programme

About Shaftesbury

Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them.

We believe life is shaped by many things—friendship, fun, community, achievement and connection. Through our disability care, special education and rehabilitation services, we promote inclusion, wellbeing and belonging, helping people take part, contribute and be valued.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults. All appointments are subject to an enhanced DBS/Access NI check.

We are proud to be part of the Disability Confident Scheme and are committed to equal opportunities. We welcome applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.

Your Mission 

The Creative Lead is pivotal in shaping and executing CALM's overarching creative vision. Our mission is to cultivate a culture where everyone understands, and feels willing and able to prevent suicide for themselves and others. So, this role is responsible for ensuring all creative content resonates with our audiences, and impactfully communicates our mission to prevent suicide. By leading creative output across all campaigns, projects, partnerships, and fundraising initiatives, the Creative Lead is central to driving significant attitudinal and behaviour change. You’ll be proactive and hands-on: willing to roll up your sleeves and engage deeply with all aspects of the role. You’ll collaborate closely with the Studio team to maintain brand guardianship and foster creative innovation. This is a unique opportunity for a dedicated and innovative Creative Lead to take our award-winning brand to the next level.

Responsibilities

Brand and creative

• Create impactful and effective work that inspires and engages both supported and supporter audiences, helping to normalise suicide prevention and ultimately save lives.

• Act as a creative champion, providing creative counsel and working with the Marketing Leadership Team to ensure consistency and resonance, across tone of voice and look and feel.

• Act as an integral creative partner in the development and execution of major agency-led campaigns, providing brand guardianship input and CALM-first thinking.

• Lead the conceptualisation of new ideas across MarComms activity, translating strategic goals into impactful creative that drives attitudinal and behaviour change.

• Manage agency creative approaches, reviewing all ideas against strategic objectives, team resources, and timeliness.

• Generate self-initiated ideas for potential CALM campaigns and content.

• Ensure all content is created in line with the MarComms measurement framework, applying a test and learn approach to output.

Content

• Lead content on agreed projects in collaboration with the Studio team, using expert copywriting skills to deliver high-quality, SEO-optimised copy across a range of formats, including website content, social, reactive statements, and e-mail.

• Actively contribute to editorial ideation sessions to drive CALM’s own editorial agenda (informed by organisational mission and vision), contributing to CALM’s overarching editorial strategy.

• Brief and edit content to internal and external creators.

Your profile 

Competencies

• Exceptional creative conceptualisation and strategic thinking skills, with the ability to translate goals into relatable and impactful content.

• Exceptional copywriting skills: using creative copy as a vehicle for driving support, income, and service use.

• Strong brand guardianship expertise to ensure consistency across all creative output, specifically tone of voice.

• Proven ability to act as a creative champion, offering support and counsel to colleagues and partners.

• Champions insight, using it as a springboard for creativity, to ensure concepts and content resonate and emotionally connect with our audiences, with impact.

• Expertise in content creation, specifically copywriting and delivering SEO-optimised materials across various platforms.

• Familiarity with measurement frameworks and a 'test and learn' approach to creative output for continuous improvement.

Experience

• Experience in defining and delivering a creative vision for an organisation or major brand.

• Demonstrable experience working as an integral partner on major agency-led campaigns, including providing brand and content input.

• Proven track record in leading the conceptualisation and execution of new, impactful creative ideas across multi-channel marketing and communications activities.

• Experience in delivering long and short-form creative output across various formats, including campaigns, projects, partnerships, and fundraising initiatives.

• Proven ability to manage the delivery of inspiring creative projects within defined timelines and budget.

Why work for us?

Reports to: Head of Brand Marketing

Contract: Permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £50-55k per annum 

A work environment that values creativity, personal growth and collaboration.

Applications for this role close on Sunday 14th June at midnight. 
 

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding:

We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies. 

Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.

ALDER HEY CHILDREN’S CHARITY

Job title: Community Fundraiser (Donor Relationship)

Salary: £31,325 – £39,826

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.

About Us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.

Key Responsibilities will include:

Supporter Journeys & Stewardship

• Create tailored donor journeys for all community and event supporters,
  ensuring timely touchpoints, personalised engagement, and clear pathways for
  deeper involvement.
• Develop and implement a reward and recognition process that celebrates
  supporter milestones, achievements, and loyalty, using insight‑driven methods
  to nurture long-term commitment.

• Lead and develop a new thanking process for community and event supporters,
  ensuring gratitude is timely, meaningful, and impactful across all channels.
• Develop an SMS journey for community and event supporters that enhances
  engagement, provides real-time updates, and complements wider stewardship

Supporter Journeys & Stewardship:

• Work collaboratively with the Marketing & Communications team to source
  case studies, patient stories, and supporter testimonials that demonstrate
  impact and bring fundraising stories to life.

• Work with marketing on monthly newsletters, contributing stewardship-led
  content, supporter spotlights, and updates aligned with community fundraising
  priorities

Events & Recognition:

• Lead on the planning and delivery of the annual community awards event,
  celebrating supporter achievements and strengthening the charity’s
  relationship with grassroots fundraisers.

• Ensure the event reflects supporter diversity, contribution levels, and the
  organisation’s values.

Data & Insights:

• Maintain accurate, timely and GDPR‑compliant supporter records to ensure
  excellent stewardship and meaningful reporting

• Use insight and supporter feedback to continually refine journeys,
  communications, and stewardship approaches

Any other reasonable duties as required by your line manager.

Please see the attached Job Description and Person Specification for more information.

Job Closes: Monday 15th June 2026, 12pm

Interviews (to be held at Alder Hey): Tuesday 23rd June 2026

Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a Digital Communications Manager.

We are seeking an exceptional individual to lead the planning, delivery, and optimisation of digital communications across the organisation. This position is offered on a permanent basis, with a hybrid working pattern.

About Us

Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.

Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.

The Role

We’re looking for a Digital Communications Manager to lead the creation and delivery of compelling, high-quality digital content to our global audiences.

This is a varied, hands-on role that plays a key part in strengthening the Foundation’s digital presence and ensuring communications are engaging, consistent, and aligned with organisational priorities. You will work closely with the Head of Communications & Advocacy and colleagues across the organisation to manage our digital platforms, oversee content production, and deliver effective, audience-focused communications.

Your work will span website and CMS management, social media and email campaigns, design, multimedia content development, and digital analytics—ensuring that content is impactful, channels are effectively managed, and performance is continuously improved.

It will be essential for you to play a central role in using data and insights to refine content and targeting strategies, ensuring digital communications support partnership development, influence key stakeholders, and enhance the Foundation’s overall visibility and impact.

This role is well suited to someone who is a self-starter, operates comfortably at both a strategic and delivery level, works across multiple areas, and thrives on collaborating with stakeholders.

About You

The successful candidate will be a highly organised, proactive, and detail-oriented digital communications professional with a track record of managing digital content, platforms, and campaigns at an organisational level. You will bring a structured approach to your work, with the ability to manage multiple priorities, channels, and stakeholders comfortably.

Technically savvy, you will thrive in using data and insights to inform decisions and improve digital engagement, alongside your accomplished content creation skills. These include experience producing visual and multimedia content, as well as excellent writing, editing, and proofreading abilities.

The ideal candidate will have experience in corporate communications within the business community, development finance sector, or a similar environment that requires delivering high-quality communications to a diverse range of global audiences.

A CIPR Specialist Diploma (Digital Communications), or equivalent, is desirable but not essential.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.

Our Commitment to Equity, Diversity and Inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Liberty is seeking an experienced, dynamic and ambitious Individual Giving Manager to implement a recently adopted individual giving strategy, lead a fast-paced team, and drive forward the next phase of increased public fundraising.

We are looking for someone experienced in digital communications and conversion, excited by the chance to work across a range of human rights issues, and who brings solid experience in leading a team.

Our current priorities are to maximise the success and profitability of supporter acquisition and conversion (mostly digital), forming tailored, data-driven supporter journeys (online and offline), creating a culture of testing, evaluating and optimising, and delivering engaging, integrated fundraising campaigns based on Liberty’s public campaigning and legal cases, and the investigative journalism of Liberty Investigates.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.

The deadline for applications is 9am Monday 15 June 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Thursday 2 July 2026 and Friday 3 July 2026.

Second round interviews will be held in the office on Monday 13 July 2026.

About The Clink Charity

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, reintegration, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.

What makes The Clink so unique is our post-release support and mentoring programme that reintegrates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.

The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2025, across 239 events, The Clink fed 43,000 people.

More information can be found on our website and social media channels.

About The Role

Working pattern: Full time, 9am-5pm Monday-Friday, 3-4 days in the office, or on site at projects in prison or in the community.

Location: Our Head Office is in Herne Hill, SE24 London (7 min walk from Herne Hill station)

Our Head of Fundraising & Brand is a vital leadership role within The Clink Charity, responsible for securing the income, profile and partnerships needed to sustain and grow our life-changing work.

This is a broad and influential role, providing strategic leadership across fundraising, communications, marketing and brand. Working within our portfolio of prison and community-based projects, the postholder will help ensure that The Clink's impact is communicated in a compelling and consistent way to funders, supporters, partners and the wider public, while developing sustainable income streams to support our long-term ambitions.

Building on The Clink's strong reputation and proven impact, the Head of Fundraising & Brand will lead the development and delivery of a fundraising and communications strategy that extends beyond grants to encompass major donors, corporate partnerships, individual giving, events and other income opportunities. Through powerful storytelling, audience growth and brand development, they will increase awareness of our work, strengthen engagement with key stakeholders and create new opportunities for fundraising, partnerships and commercial income generation.

Working closely with the Chief Executive, Director of Finance & Resources and senior leadership team, the postholder will lead and develop a talented fundraising and marketing team, cultivate strategic relationships and identify new opportunities for growth and collaboration.

As The Clink continues to expand its reintegration, training and employment programmes, this role will play a central part in securing the resources needed to support that growth, strengthen our brand and increase engagement with our mission to reduce reoffending.

If you are a strategic and ambitious fundraising leader with a track record of generating income, building partnerships and inspiring teams, and are passionate about creating meaningful social change, we would love to hear from you.

A Little About You

You could be a great fit for our Head of Fundraising & Brand role if you are an ambitious and strategic leader with experience of developing fundraising strategies, growing income and building organisational profile. Perhaps you've led fundraising within a charity, developed successful partnerships, secured major grants, or overseen marketing and communications activity that has strengthened a brand, increased audience engagement and generated growth in income through fundraising, commercial activity or the sale of products and services.

You may have built your career in fundraising, communications, marketing or business development, but you'll have a strong understanding of how these disciplines work together to generate support, attract funding, grow audiences and drive sustainable income. You'll be comfortable developing strategy, building relationships and translating organisational impact into compelling stories that inspire funders, partners, customers and supporters.

We welcome applications from experienced professionals who are ready to lead a talented team, shape the future direction of fundraising and brand development at The Clink Charity, and play a key role in our continued growth. Most importantly, you'll be passionate about our mission and motivated by the opportunity to transform lives, reduce reoffending and create second chances

Key Responsibilities

Fundraising and Income Generation

· Develop and deliver a multi-stream fundraising strategy that supports The Clink Charity's growth and long-term sustainability.

· Use brand identity to drive sales.

· Lead income generation activity across trusts and foundations, corporate partnerships, individual giving, events and other fundraising streams.

· Use communications to create income from marketing of our commercial products and services e.g. bakery, restaurant, café, events.

· Build and manage a strong fundraising pipeline, identifying and securing new funding opportunities and strategic partnerships

· Monitor fundraising performance, ensuring targets are achieved and opportunities and risks are proactively managed.

Brand, Marketing and Communications

· Lead the development and delivery of a compelling brand and communications strategy.

· Ensure The Clink's impact, mission and outcomes are communicated effectively to supporters, funders, partners and the wider public.

· Oversee marketing campaigns, digital engagement and communications activity that strengthen the charity's profile and support income generation.

· Champion a consistent and impactful organisational brand across all channels.

Leadership and Team Development

· Lead, motivate and develop a high-performing fundraising, marketing and communications team.

· Create a culture of accountability, collaboration and continuous improvement.

· Support the development of fundraising and marketing capability across the wider organisation.

Strategic Leadership

· Contribute to the strategic direction and future development of The Clink Charity.

· Work closely with colleagues across operational and support functions to align fundraising and brand activity with organisational priorities.

· Represent the charity externally with funders, partners, supporters and other key stakeholders.

· Ensure compliance with fundraising regulations, best practice and organisational policies.

 Person Specification

Essential

· Significant experience in fundraising, income generation and fundraising strategy development.

· A proven track record of delivering sustainable income growth across multiple fundraising streams.

· Experience of developing and implementing successful fundraising plans, campaigns and income-generation initiatives.

· Experience of leading or overseeing brand, marketing and communications activity, including the development of organisational messaging and audience engagement strategies

· Strong understanding of how fundraising, brand, marketing and communications can work together to increase income, profile and supporter engagement.

· Experience of leading, motivating and developing high-performing teams.

· Excellent stakeholder engagement and relationship-building skills, with the ability to influence and inspire a wide range of audiences.

· Outstanding written and verbal communication skills, including the ability to develop compelling cases for support and communicate organisational impact effectively.

· Strong planning, organisational and project management skills.

· Experience of using data, insight and performance metrics to inform decision-making and drive improvement.

· A commitment to the mission, values and objectives of The Clink Charity.

Desirable

· Experience within the charity, social enterprise or not-for-profit sector

· Experience of working with senior leadership teams, trustees or boards.

· Experience of corporate partnership development, major donor fundraising or philanthropy.

· Experience of managing digital marketing, audience development or supporter engagement activity.

· Understanding of rehabilitation, employability, education or the criminal justice sector.

· Membership of a relevant professional body such as the Chartered Institute of Fundraising or the Chartered Institute of Marketing.

Personal Attributes

· Demonstrable belief in The Clink’s mission and passion for our work.

· High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.

· Personal integrity, kindness, warmth and sound judgement.

· Good communicator: orally and in writing.

· Proactive, adaptable and can use initiative and find solutions to problems.

· Positive, entrepreneurial, energising and adopts a “can do” mentality.

· Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).

Reporting Lines & Management Expectations

You will report to our Director of Finance and Resources and will initially have two team members reporting to you.

General clink charity information

All staff are expected to:

· Comply with all current legislation

· Comply with all prison operational policies

· Comply with The Clink Staff Handbook

· Undertake such other duties within the scope of the post as may be requested by your Manager

Benefits:

28 days holiday plus bank holiday

Company pension scheme

Free meal on duty at Head Office or in the Restaurant

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell (HR Consultant) via this job site.

Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Monday 22nd June, 9am.

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Monday 22nd June 2026, 9am.

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment Process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview

If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview Outcome

If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

Position: Senior Individual Giving Officer (Development)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4. With flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2 Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Join the MS Society as our new Senior Individual Giving Officer (Development).

Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact?

We’re looking for a motivated, organised and creative Senior Individual Giving Officer to join our ambitious, supportive development team at the MS Society.

You’ll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.

This is an exciting opportunity for someone who’s already worked in an individual giving role and is ready to take on more responsibility.  You’ll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.

With great interpersonal skills, you’ll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.

We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.

Closing date for applications: 9:00 on Wednesday 24th June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to 

achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential. 

We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it. 

We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most. 

About the opportunity

We are looking for a strong candidate with formal teaching qualifications and experience teaching core National Curriculum subjects to join our established Impact and Quality department as Curriculum and Quality Manager. This role has oversight for ensuring the creation and delivery of high-quality, tailored tutoring resources for pupils and tutors, and managing the quality assurance processes within our organisation. This role includes line managing a team composed of two Curriculum Leads. You will also work closely with colleagues in the Marketing and Communications Department to provide matrix project leadership for the delivery of Initial Tutor Training. 

To achieve this, we are looking for a candidate with experience teaching either English or maths (or equivalent) with a willingness to quickly understand the curriculum requirements in the other subject. You will have a strong understanding of how to set the standard for excellent tutor training and tutor quality assurance, using your educational expertise to shape effective training and quality assurance frameworks that enable tutors of varying experience levels to flourish. The position would suit someone who loves working in education, values pedagogical best practice, and thrives when balancing creative curriculum and quality development with operational realities. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff, and as a growing charity there are plenty of opportunities to take on new areas of responsibility.

Deadline: Sunday, 21st June 2026
Interviews: Monday, 29th June 2026
Contract and hours: Full-time permanent contract. A full working week is 37.5 hours.
Location: This role can be remote (UK based), with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Project Management: Project manage the delivery of Action Tutoring’s tutor and pupil resources to a high standard and in line with agreed budgets, ensuring that they are relevant to the curriculum, engaging to use and allow for progress to be monitored. Work with the Head of Impact & Quality to set assessment questions to measure pupil progress.
• Quality Assurance & Insights: Manage the spot check process. Carry out detailed observations of online tutoring sessions, producing feedback to individuals flagged for observation by the programme team. Set annual Key Performance Indicators and produce termly insights into quality assurance, tracking impact over time. Produce an annual quality assurance report. 
• People & Matrix Management: Line manage the Curriculum Leads for English and maths, managing their work flow and projects goals. Provide matrix project leadership to Tutor Journey Coordinators for the delivery of Initial Tutor Training. 
• Training & support: Lead the annual review of Tutor Training updates, coordinating changes and/or commissioning new modules as required for quality and those proposed by the safeguarding and Tutor Journey teams. 

Essential Qualifications and Experience

We are looking for someone who is/has:

• Educated to degree level with formal teaching qualifications and experience teaching core national curriculum subjects.
• Strong subject knowledge in either English or maths; with a proven willingness and ability to quickly grasp the curriculum and exam specification requirements of the other subject.
• Right to work in the UK.

You will likely be more successful in this role if you:

• Are able to work independently and use initiative in a range of situations; confident to suggest and implement changes to drive improvements.
• Have effective time management skills and are comfortable working autonomously.
• Have strong project management skills; able to see through longer term projects to completion to meet deadlines; able to work under pressure to ensure targets are met.
• Have experience of line management or matrix project leadership with the ability to manage workflows, set project goals, and support team development.
• Are creative; able to come up with ideas to take forward Action Tutoring’s resources and training in new and engaging ways whilst also taking account of pedagogical best practice.
• Have a pragmatic, solution-focussed approach; able to balance competing organisational demands and adapt priorities in a fast-paced environment. 
• Have strong verbal and written communication skills and ability to undertake public speaking. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
• Are computer literate, competent using Google, Microsoft, and Canva. 
• Are committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Curriculum and Quality Manager will be critical to championing our mission to the team and external audiences, conveying to others the importance of our high quality delivery.

Involve Northwest is an innovative, community-based organisation with an approach that is grounded in our core belief that the services we offer are free, confidential, and are motivated for public benefit, and not profit.

Job Title: Chief Executive Officer (CEO)

Location: The Community Village, Rock Ferry, and the Wirral community.

Working Pattern: 35 Hours per week (to be discussed)

Salary: £70,000 - £75,000 per annum (FTE) Depending on experience

Reporting To: Board of Directors

Responsible For: Operations & HR Director, Finance Manager and supporting Consultants.

This role is subject to a DBS check and subscription to the update service in line with the internal Safer Recruitment Policy.

Core Responsibilities

1. Lead the organisation, establish its standards, and represent it as the public face and ambassador.

2. Serve as the organisation’s figurehead while strengthening and expanding relationships with commissioners and key stakeholders.

3. Define the strategic direction in collaboration with the Board of Trustees.

4. Implement the strategic plan and drive sustainable organisational growth.

5. Provide strong financial leadership, including budgeting, forecasting, income generation, and asset management.

6. Prioritise and advance the diversification of funding streams with overall accountability.

7. Ensure effective risk management and regulatory compliance including GDPR, H&S, Safeguarding, Charity Governance.

8. Build and develop a strong workforce while fostering a unified, one-team culture.

Leadership And Managerial Responsibilities

• Lead the organisation, providing direct line management to the Operations and Human Resources Director, Finance Manager and Consultants.

• Deliver strong, visible leadership across the organisation.

• Accountable for shaping, influencing, and delivering both internal and external operational strategies.

• Maintain strategic oversight of existing contracts and services, ensuring effective delivery and performance.

• Develop, monitor, and review key operational resources, including business plans, business continuity plans, and risk registers.

Strategic Responsibilities

• Scope and drive forward funding & partnership opportunities in support of sustainability and growth.

• Grow Involve Northwest’s network of commissioners and strategic/mutually beneficial partnerships.

• Identify the opportunities for collaboration and diversification.

• Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.

• Reviewing all aspects of service provision and the roles of Involve Northwest personnel.

• Oversee management of Involve Northwest assets, including any buildings.

• Assist in identifying new premises and the basis upon which they are occupied (purchased/leased) in the context of Involve Northwest’s needs.

• Lead on organisational change; provide governance around internal resources, communication and marketing, and growth.

• Lead on all funding opportunities, including the scoping and writing of bids and responses to tender invitations, expressions of interest and soft market testing as appropriate.

• Overseeing Involve Northwest’s communication and marketing strategy.

Partnerships Management

Involve Northwest is predominantly funded through contracts with central and local government. The successful person will interface directly with funders and commissioners, managing those relationships and attending contract meetings where appropriate. Attend external meetings/groups and act as the ‘face’ of the organisation, in collaboration with the Management Team.

The role will focus on growing Involve Northwest’s influence within our network of commissioners and strategic/mutually beneficial partnerships to secure future commissions in new delivery themes or areas in the Northwest that align with our strategy and vision.

You would also be expected to identify, explore, and develop new partnerships outside Involve Northwest’s traditional stakeholders with organisations in both the public and private sectors.

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments within the Company.

Company Duties and Responsibilities:

• Evaluate and work in line with statutory requirements and company policies and procedures, including ISO9001:2015, the Companies Act, Charity Law and UK GDPR.

• Work to Involve Northwest’s Safeguarding procedures.

• Represent the charity in the best manner.

• Demonstrate a commitment to the vision, values, and strategic aims of Involve Northwest.

• Maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.

• Work within Involve Northwest’s practice standards.

Person Specification – Essential

Experience

• Significant experience in a senior management role.

• Development of a strategy with a proven record of implementation, tracking and monitoring progress.

• Experience in securing year-on-year sustainable funding.

• The ability to link operational delivery with the strategic plan to achieve its stated objectives.

• Track record in delivering business change.

• Risk management, business continuity and disaster recovery planning and testing

• Working with commissioners/grant funders at senior levels.

• Significant experience in overseeing bid/tender writing at an operational and strategic level, with the ability to present at all levels and deliver reports as required.

• Strong decision-making skills.

• Budget management experience.

• Developing communication and delivery strategies.

• Working in the third sector would be useful but is not essential.

Knowledge and Skills

• Excellent people skills, including communication, relationship building and emotional intelligence.

• Proven track record in change management.

• Problem-solving, planning skills and innovative thinking.

• The ability to implement strategies to meet the organisation’s goals agreed with the board of directors.

• Understanding the importance of excellent employee management and have the ability to motivate.

• Excellent organisational skills, results-driven, with a clear focus on outcomes.

• Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.

Personal Attributes

• Innovative thinking.

• A belief in the Organisation’s service delivery and objectives.

• Enthusiasm and a catalyst to motivate others.

• Be a visionary for the organisation and lead by example

• Good communication skills with excellent people skills

• Be compassionate and empathetic and have a high level of integrity.

• The ability to deliver honest feedback in a direct but emotionally intelligent way.

• Act with integrity and respect when working with all clients, agencies, and individuals.

• Flexible, adaptable, and an excellent active listener.

• Be a team player with an open and honest manner and be able to build effective relationships.

• High level of personal resilience concerning workload and ability to discharge tasks.

• Excellent organisational skills, hard-working, results-driven, with a clear focus on outcomes.

As a community-focused employer who values the health and well-being of our employees, Involve Northwest encourages a positive work-life balance and actively supports our staff so they can better support the community.

We offer a range of benefits to fulfil this, including:

· 25 Days Annual Leave plus Bank Holidays

· Birthday Day Off

· Company Pension & Health Cash Plan (eligible after 3 months)

· Extra days of annual leave for service loyalty

Please note this role is subject to a 6-month probation period, 2 satisfactory references, right to work and DBS check.

Involve Northwest is committed to the welfare and safety of all individuals, particularly those who are vulnerable or at risk. We recognise our responsibility to protect the well-being of children, young people, and adults who may come into contact with our charity and its projects. We have a clear Safer Recruitment Policy in place, which is applied to all staff, including third-party individuals and volunteers.

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

Role Description

The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.

Key Responsibilities

• Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
• Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
• Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
• Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.

For more information on the role and how to apply please see the Job Pack below. 

This is a senior support post of essential importance to allow the Dean, Chief Operating Officer, Chapter and committees to develop and maintain an effective system of governance for the Cathedral with adherence to the highest standards of good governance practice. This will include relevant regulatory and legislative requirements such as supporting the Chief Operating Officer with returns, reports and filings for statutory bodies including the Charity Commission, Information Commissioner’s Office, HSE, the Parish and Companies House. The post holder will provide comprehensive and effective administrative support for Chapter and its statutory committees such as Finance Committee and the Audit and Risk Committee. The post holder will work across Cathedral teams to ensure robust compliance and risk management.

If you have knowledge of and experience in:

• Governance processes
• Working with and administrating databases
• Broad understanding of legal frameworks (e.g. data protection laws), regulatory requirements, risk management principles, and internal audit processes 

And are:

• A proactive problem solver
• Highly efficient and organised
• Enthusiastic for the Cathedral’s overall vision and values, and have sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as the Whistleblowing Officer and assist in the working of the Whistleblowing Policy;
• Maintain the declarations of interest and gift registry records;
• Assist the COO in keeping a log of complaints under the Complaints Policy 
• Lead the co-ordination, preparation, planning and follow-up for meetings and other committee work associated with the governance of the Cathedral including Chapter, Finance Committee, Audit and Risk Committee, and Nominations Committee;
• Arrange and manage the Annual Parochial Church Meeting (APCM) and parish clerking duties;
• Assist the COO with returns, reports and filings for statutory bodies, the Cathedral's insurers, Association of English Cathedrals etc; 
• Assist the Dean and COO in their governance responsibilities under the Care of Cathedrals Measure 2021;
• Support the COO in the coordination of risk management and Health and Safety Compliance across the organisation; 
• Support data protection compliance across the organisation, working with the Cathedral’s GDPR consultants
• Secretariat support for the Health, Safety and Security Committee meetings
• Develop, monitor and review Cathedral policies and systems to ensure compliance and best practice
• Work with the Cathedral HR team to devise and monitor a regular training schedule to ensure best practice and compliance
• The post-holder will assist the Cathedral Safeguarding Officer where needed with administration, DBS checks and training requirements and records.

Closing date: 11.59pm on Wednesday, June 17th 

Interviews are planned for Tuesday, July 7th and Wednesday, July 8th.

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Legacy & Major Donor Lead

Beechcroft House, Vicarage Lane, Curdridge, Southampton, Hampshire, SO32 2DP (with hybrid working available)

Up to £37,500 gross per annum depending on skills and experience

Permanent, Full Time – 35 Hours per Week

Closing date:  02 July 2026

Interviews:  08 and 15 July 2026 

Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. 

We are seeking a Legacy & Major Donor Lead to join our cause.

Created as part of investment in the Trust’s fundraising capacity, this exciting new role will take the lead on our crucial legacy and major donor income streams as we strive to achieve transformative income to support nature’s recovery across Hampshire and the Isle of Wight.

What you’ll be doing:

Leading on all operational aspects of these income streams and inputting into strategy with the Senior Philanthropy & Partnerships Manager, you will have responsibility for growing the Trust’s legacy, mid-level and major donor fundraising.

With support from colleagues across the department and wider Trust, you’ll provide stewardship to a portfolio of mid and high-value relationships, cultivate and secure new donors, and act as a champion for this crucial area of work across the organisation.

About you:

You will be an experienced fundraiser with outstanding communication skills and strong technical legacy skills and knowledge, as well as in-depth knowledge and track record of success in growing a major donor programme. You’re a proactive, positive and confident fundraiser with the experience and expertise to take the lead across our legacy and major donor income streams.

Wild About Inclusion!

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

To be considered for an interview under the Disability Confident Scheme you must:

• Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;

 (*Substantial is more than minor or trivial **Long-term means 12 months or more)

• Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.

We are happy to discuss the possibilities of hybrid and flexible working

This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles.

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

Purpose of the role

This role will build and grow a sustainable Individual Giving programme from a small base, developing the strategy and activity needed to significantly increase public fundraising income. The role will strengthen supporter journeys, improve retention, and establish regular giving as a core income stream. It will also lead the development of in‑memory giving and deliver two key annual campaigns, helping to create a more reliable and resilient income base. This is a hands‑on role for a proactive self‑starter who can bring focus, structure and momentum to an under‑developed but high‑potential area of fundraising. 

Key responsibilites 

• Lead and grow our regular giving programme, developing a clear plan to increase supporter numbers, strengthen retention and build long‑term value. Ensure monthly giving becomes a visible and natural part of our campaigns, events and wider communications, helping to create a reliable foundation of recurring income. 

• Plan and deliver 2–3 integrated appeals each year, working closely with Marketing to shape warm, compelling messaging. Set achievable income targets, monitor performance and embed a test‑and‑learn approach so each appeal improves on the last. 

• Strengthen and expand our in‑memory giving, ensuring supporters feel supported and valued at what can be a deeply personal time. Introduce light‑touch legacy awareness in a sensitive, values‑led way to begin building longer‑term support. 

• Create clear, engaging supporter journeys that move people from a first gift to ongoing involvement. Use insight and data to understand behaviour, re‑engage lapsed donors where appropriate and identify opportunities to develop mid‑value giving. 

• Maintain oversight of individual giving performance, tracking income against target and identifying trends, risks and opportunities early. Contribute to forecasting and planning, bringing structure and confidence to this growing income stream. 

• Work closely with Relationship Fundraisers and the Partnerships Manager to ensure activity is joined up, supporting community donors to move into wider giving journeys and making the most of opportunities such as payroll giving. Play an active role in monthly income discussions and in shaping our wider growth plans. 

• Take a hands‑on approach to delivery, from drafting copy and shaping creative to managing data selections and supporter communications. As this is a developing income stream, you’ll be comfortable building processes, testing new ideas and driving activity forward with initiative and independence. 

• Work with our Engagement team to strengthen digital fundraising, ensuring donation pages, email journeys and social content support donor recruitment and retention. 

For full details, please refer to the attached recruitment pack.

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Monday 29th June 2026 

Interviews:  

First stage, via Teams: Tuesday 7th July 2026 

Second stage, in-person, Leeds: Thursday 16th July 2026 

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.