Permanent Database Assistant Jobs
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
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RESPONSIBILITIES
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Research and evaluate new funding opportunities from trusts, foundations, and other grant funders, maintaining a 12-month funding calendar.
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Cultivate and nurture relationships with funding/grant-making organisations, both new and existing.
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Develop compelling cases for support for designated projects or organisational areas, tailoring funding bids and applications accordingly.
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Enhance Buttle UK's ability to deliver compelling reports to donors, meeting or surpassing their expectations.
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Submit timely reports to donors, ensuring compliance with monitoring and evaluation requirements.
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Support the maintenance of systems tracking fund allocation and expenditure, ensuring accuracy and up-to-date information for funders.
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Manage donor records on the Raiser's Edge fundraising database, including recording activities, income, and producing management reports.
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Stay informed about funding opportunities and trends in the sector through attending conferences, workshops, and events.
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Generate accurate and timely management information on fundraising activities and budgets.
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Ensure integration of fundraising activities within the wider staff team and provide necessary support.
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Perform other duties as directed by the Director of Fundraising and Marketing and/or the Trust Fundraising Manager.
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Proactively assess own performance and development needs.
PERSON SPECIFICATION
Experience
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Proven experience and success in developing and drafting proposals and/or reports raising funds from trusts, foundations, other grant makers or the equivalent.
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Experience of creating compelling and concise funding proposals, written documents and reports from a range of information sources, including detailed technical or sector specific information. about the organisation’s work.
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Proven ability to communicate effectively both in writing and verbally.
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Experience of research techniques applicable to identifying funding opportunities and framing funding bids.
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Financially literate with the experience of producing and interpreting budgets, or other detailed numerical information.
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Experience of working under your own initiative, dealing with conflicting demands and working under pressure to meet tight deadlines.
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Experience of project planning and/or project coordination.
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Proven IT skills, ideally with experience of using databases.
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Good knowledge of the charity sector.
Skills & Abilities
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Driven to meet and exceed targets.
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Understanding of what is required to develop long-term and productive partnerships and relationships.
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Excellent organisational skills and the ability to work independently and prioritise own workload; but also to make a valuable contribution to a small team.
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Ability to “sell” a cause successfully and be persuasive.
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Strong analytical, problem-solving skills with the capacity to think creatively and strategically.
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Willingness to use the telephone to pursue cold leads and build relationships with potential funders and supporters.
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Ability to write compelling copy for a range of audiences, from succinct ‘pitch’ documents to detailed fundraising bids.
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High level of attention to detail
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High standard of literacy and numeracy.
Attitudes
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A self-starter with energy and drive, who is motivated to make a direct ask of a donor or supporter, but is resilient if a donor says ‘no’.
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Commitment to promote the best interests of children and young people.
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Empathetic and non-judgmental towards the needs of children and families living in poverty.
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Prepared to work flexible hours.
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Willingness to help with requests made by colleagues.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Personal Assistant to the Principal
(with a focus on fundraising & development support)
Location: Tyndale House, Cambridge (Hybrid working considered)
Hours: Minimum 22.5 hours/3 days per week (with flexibility up to full time hours)
Salary: £30,000 - £35,000 FTE (dependent on experience) & competetive benefits
O.R: Occupational Requirement to be a practising evangelical Christian
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Our Principal is looking for a Personal Assistant who has the initiative to drive projects forward and is highly organised. This is an exciting new role within a vibrant and growing Charity. The successful candidate will provide strong executive support to the Principal as he seeks to further develop the organisation’s outputs.
Tyndale House is a renowned institute for biblical studies and possesses one of the finest libraries for biblical research in the world. It aims to grow an international research community, to present the value of the Bible at the highest academic level, to resource the Church to understand and trust the Bible, and to promote informed attitudes to the Bible.
The role of Personal Assistant to the Principal will provide the Principal with proactive and confidential project-related and administrative support, with a particular focus on development and fundraising activities. Our current annual expenditure on charitable activities is around £1.3m and we rely on donations and receive no public subsidy. The Principal therefore acts as both the head of the Charity as well as the primary fundraiser.
The post-holder will possess strong written communication skills, excellent attention to detail and the tenacity to follow work through to completion. He/she should have experience in a previous PA and/or fundraising & development role, ideally within the Charity sector.
There is an Occupational Requirement for the post-holder to be an active, practising, evangelical Christian in agreement with the doctrinal basis of Tyndale House and living in accord with our Ethos Statement (permitted under schedule 9, Part 1 of the Equality Act 2010).
If you feel this position fits your skills, personality and experience, and playing a role in fulfilling the purpose of Tyndale House appeals to you, then we would love to hear from you.
Please see the attached to read the full job description and our doctrinal basis and ethos statement.
To apply, please send a CV and Cover Letter, outlining your interest and suitability for the post, to Sam Bartholomew. Please also indicate where you heard about this vacancy.
Closing Date for Applications: Tuesday 30th April 2024 at 12pm (noon) Start Date: ASAP
If you are interested in this position, please apply as soon as possible as we may interview candidates prior to the closing date.
The client requests no contact from agencies or media sales.
This position will be based from our Cardiff Office (agile working agreement in place). We are looking for a Finance Assistant with an aptitude for numeracy to support the Finance Manager and Senior Finance Assistant. The successful candidate to this role will have some experience in Finance or a keen interest in launching their career in Finance. They should have great communication skills and be ready and willing to learn. What's on offer for the candidate is an immediately available, ongoing permanent contract. This is the perfect role for someone at the beginning of their Finance career to learn and develop within a busy and exciting role.
Main Purpose of Job
To assist the Finance Manager and Senior Finance Assistant
Main Duties
- To assist in the day to day running of the organisation’s Sales, Purchase and Nominal Ledger using Sage bookkeeping system.
- Assist in the maintenance of information of the Finances of the Organisation.
- Input information to track grants and funding using Access databases.
- Use computer programmes including Sage, MS Word, Excel and Access.
- To administer timesheets, expenses and annual leave applications.
- Use a range of skills to communicate efficiently and effectively to support staff within the organisation.
Key Dimensions & Challenges
- Working to deadlines and managing competing demands
- To maintain good financial procedures with a high level of accuracy
- Working with staff based over three regional offices and some who are working from home
Core Skills & Experience
Essential
- An aptitude for numeracy
- A willingness to learn and progress to a Level 3 AAT or equivalent
- Good IT skills, including Microsoft Office applications including Outlook, Word and a knowledge of spreadsheet applications
- Good data entry skills and attention to detail
- Ability to meet deadlines
- Ability to work alone and as part of a team
- A commitment to excellence, quality and equality of opportunity
- Good interpersonal and organisational skills, with the ability to prioritise own work.
- A professional telephone manner, good written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Knowledge of database applications
- Good problem-solving skills
- Welsh speaker or willingness to learn
- A willingness to undertake further training as required
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.
Job Title – Engagement & Outreach Assistant (North)
Salary - £25,597
Contract Type – Permanent, Full-time (35 hours)
Location – University of Manchester site. We do require staff to spend minimum 20% of their time in the office. This is subject to role requirements.
About us
The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.
About the role
The Royal College of Surgeons of England is looking for a highly organised Engagement and Outreach Assistant to join our thriving Outreach team. This role will be based at our Outreach Hub at the University of Manchester and provide effective administrative support to the College’s membership engagement activities across the North, Midlands and Scotland.
Responsibilities
You will be responsible for:
- Arranging and providing administrative support for meetings and committees, our programme of Presidential Visits, and the recruitment and engagement of our regional representatives.
- Represent RCS England at events and assist with the delivery of key careers activities such as national surgical conferences and workshops for school students.
- Supporting the Head of Outreach with the management and coordination of the Outreach team’s strategic objectives.
About you
- You should have GCSE English and maths or equivalent,
- You should be able to demonstrate strong administrative and stakeholder relationship building skills.
What we can offer you
- 27 days paid holiday + bank holidays and up to 4 college closure days
- Flexible working
- Enhanced contributory pension scheme & other leave entitlements
- Variety of learning and development opportunities
- Wellbeing programme & Employee Assistance Scheme
Interested Candidates:
If you wish to apply or if you have any questions about this position please email your CV together with a cover letter
Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact
Closing date: Friday 26 April 2024
The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you interested in working for a Global Charity that works on peace and safety, gender justice and building self-reliance among women and families. Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
We are a diverse and inclusive movement who also welcomes friends and supporters from within and outside of the church structure, together with a host of active volunteers all championing the work we do.
The Role:
This role will cover a wider area of executive support including governance, meeting management, senior leadership team support, managing on-line gatherings, travel management, diary management, correspondence management and relationship management.
The post-holder will be key in supporting the WWP in this, and also, with both WWP and CEO, in mapping out the key events and activities over a 6 year cycle, so that there is a clear structure for the new WWP (and ultimately successor to CEO ) to come into and work with. They will also assist the CEO in “standard agenda planning” for the board, for example, the induction of the new Board in early 2025.
Whilst the role is for 3 days per week, ideally this would be flexible, with the individual working more days at certain times (for example during the Board week) and less at quieter times.
MU is a small team, (about 25) and there is an expectation that all will show flexibility in helping out on areas not explicit in their role descriptions, when time and their expertise and ongoing workload allow
Who we are looking for
The ideal candidate should be proficient in handling the Microsoft suite, zoom, familiarity with handling databases and finance systems. They should be confident in taking minutes in board meetings, experienced in acting as a project manager, able to use a project tool to facilitate planning of schedules for SLT, Board and committees throughout the year, and possess excellent relationship skills, confident to liaise with board members and provincial presidents from around the Globe.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union
- Employer pension contribution of 7%
- Enhanced maternity, paternity and adoption pay
- Two volunteering days and one away day per calendar year
- Enhanced sick pay
- Bereavement leave & Compassionate leave
- Season ticket loan
- Cycle to work scheme
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
For more information about the role: please refer to the attached job description
Work Location
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is 21 April 2024. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual to join as an Assistant in our Policy and Engagement team. The role will provide administrative and coordination support to the activities and projects of the team. The successful candidate will provide thoughtful administrative, research, events delivery, mapping and tracking and communications support in a dynamic sustainability policy landscape, leading to valuable exposure to ISEAL and our community members’ work. If you are looking to kickstart your career in sustainability with a committed, respected and fast-paced international organisation, this role will provide you with some excellent insights and networks.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. ISEAL’s Credibility Principles and Codes of Good Practice are used globally to guide the development of credible sustainability systems and to evaluate the credibility of sustainability claims.
The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building community member awareness and knowledge about relevant policy files and implications of new policies for their schemes. The team also has a key role in convening members on specific policy issues and supporting a more collective voice and approach to influencing policy developments around sustainability.
To be considered for this role, you will need to be highly organised and reliable, with attention to detail and an ability to follow instructions. You should be comfortable carrying out multiple activities concurrently, enjoy working on a varied and changing set of tasks related to policy and sustainability. You have a strong interest in engaging with complex systems and problems and in learning more about topics related to sustainability standards and policy. You have a positive and proactive attitude to support the team and its goals and are eager to expand your knowledge and skillset by working on a range of activities. You have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. Alongside basic skills in research and task management you have had experience with varied IT tools and systems and are able to support with the use of the platforms and tools ISEAL uses.
In return, the role will provide an exciting introduction to a range of policy topics and an insight into working in an international not for profile organisation.
Key Responsibilities we will entrust you with:
Events
- Assist in organising event logistics for virtual member working groups on various topics (due diligence, claims, deforestation regulation) including tech support with platforms such as Zoom and MS Teams
- Support content preparation e.g. power point slides
- Communicate with speakers and draft and send event follow up e-mails
- Support project management, engagement tracking, outreach and administration
- Assist with any in-person events, including scouting for venues, support with logistics and preparation of agendas, communication with participants etc.
Communications and platform management
- Maintain relevant pages on the ISEAL internal platform and ISEAL website
- Support with drafting external communications and liaise closely with the ISEAL communications team
- Draft text for position papers, briefs and reports to be used on ISEAL social media channels (Twitter, LinkedIn)
- Contribute to newsletter drafting and coordinate distribution
Team organisationand support
- Assist with scheduling team meetings, preparation for away days and any workshops
- Support with note taking for team meetings, key external partner calls or member meetings
- Assist Director Policy and Engagement with team coordination activities
- Keep team organised with maintenance of team calendar, external events tracking, tracking of key metrics or KPIs, maintenance of folder structure
General Administrative support
- Support with contract management, using ISEAL templates and agreed timelines
- Be first point of contact for Community Members and external partner queries
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in international NGO, professional or membership organisation
- Interest in and possibly some knowledge of policy areas (due diligence, sustainability claims, etc)
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
- Strong organisational skills, and experience supporting on administration, meeting coordination, logistics, contracts, budget tracking, etc.
- Confidence in communications with peers and external partners, comfortable in public speaking situations (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
Additionally desirable
- Interest in social and economic sustainability
- Some experience working from home and/or with a manager off site
- Experience using newsletter systems, preferably MailChimp
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £25,500-£28,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Looking to develop your fundraising skills or to launch your career in fundraising?
Nottingham Hospitals Charity supports the work of Nottingham’s Hospitals, including City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital and Ropewalk House. We raise over £4m each year to improve facilities and services for patients and families across our community.
We have an exciting new opportunity for a Fundraising Assistant to play a key role in the success of our fundraising appeals and campaigns.
Reporting to the Individual Giving Manager, you will be the first point of contact for our individual donors, providing outstanding donor care and helping to ensure they have the best possible experience with the Charity. You will work as part of a friendly, supportive team who are dedicated to supporting the work of Nottingham’s hospitals.
You will have strong administration and database skills, and the ability to work on a range of fundraising activities around donor acquisition and retention, helping to raise vital funds for Nottingham’s Hospitals. We are looking for someone who can work effectively on multiple projects, has a keen attention to detail and can communicate confidently and appropriately with a range of audiences.
As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Nottingham Hospitals Charity offers a flexible working policy.
The client requests no contact from agencies or media sales.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
The client requests no contact from agencies or media sales.
Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. Everyone at the hospice has a part to play in providing excellent care and support for local people facing life-limiting illnesses and their families.
The Role:
The Marketing Assistant will play a key role supporting the Marketing & Communications team in implementing the integrated communications strategy and providing marketing support for the promotion of hospice services and income generation activity.
Your day-to-day tasks will be varied, but typically will include assisting with delivering our social media calendar, creating engaging content for use across our communication channels, writing copy for press releases and arranging photo calls, assisting in print and publication production, and updating content on the website.
What you need:
The successful candidate will have experience working in a similar marketing role or have a qualification in marketing or communications and demonstrate a strong team ethic and creative flair. You must be highly organised and have excellent communication and relationship building skills. You’ll need to be able to work well within a busy team and able to work on a number of projects simultaneously.
Why Bolton Hospice?
You will be working within a friendly and dynamic team in modern, open plan offices (with flexible working and some home working if this suits you). We offer our employees generous annual leave (35 days a year including bank holidays), a contributory stakeholder pension scheme, life assurance, a healthcare cash plan, free parking (6 months on-site, 6 months off site) and excellent training opportunities.
Closing Date for Applications: Sunday 28th April 2024
Interviews will be held w/c 6th May 2024
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy
The client requests no contact from agencies or media sales.
Online Fundraising Assistant
Position Objective:
To contribute to the execution of international PETA entities’ online fundraising programmes by assisting in the production of online fundraising campaigns, social media campaigns, and data management
Term of Employment:
Full-time
Location:
Remote from mainland UK (occasional to travel London required)
Reports To:
Associate Director of International Digital Fundraising
Salary:
£27,000
Primary Responsibilities and Duties:
- Assist with PETA entities’ online fundraising campaigns, including data selection and quality checking, e-mail scheduling, donation tracking, and reporting
- Assist with PETA entities’ social media fundraising campaigns, including ad monitoring, comment section moderating, rejection responses, and reporting
- Assist with the statistical analysis of online fundraising campaigns
- Review online donation transaction data and ensure it is entered into the relevant databases in a timely manner
- Maintain the online fundraising appeal archive and ensure that materials are organised and stored efficiently
- Assist in building online advocacy campaigns for PETA entities
- Ensure the operation of the fundraising and data collection elements of PETA entities’ websites
- In liaison with the supporter services administrator, assist in maintaining and updating supporter records and subscriptions in fundraising databases
- As directed, work with the PETA Foundation US IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
- Perform any other duties assigned by the supervisor
Qualifications:
- Experience with CRM, ideally Raiser’s Edge or another fundraising database
- Experience with Excel and good numerical skills
- Ability to handle numerous projects simultaneously
- Excellent organisational skills and attention to detail
- Ability to work both independently and within a team environment
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Assistant
Harrogate, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
Specifically, you will:
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Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.
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Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity.
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Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.
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Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently.
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Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams.
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Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
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Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
About You
To be considered for this role, you will need:
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To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service.
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To have evidence of continued professional development relevant to the role purpose and level.
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To have customer service experience in a similar or related role (e.g. telephony/ databases/ office).
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To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
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To have previous experience of working with databases (e.g. Access or Raiser's Edge).
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To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.
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To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.
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To be able to present data and information in a way that is helpful and actionable to others.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
The role
As the first point of contact, you will provide administrative support to our public health, inclusion and awareness team, including coordinating volunteer management activities and training to specifically expand the public health talks programme both face to face and online. This includes keeping our volunteer data records up to date and processing expenses and invoices from our volunteers.
About you
Looking for a new challenge? Are you organised, have excellent time management skills, able to prioritise workload, as well as have excellent verbal and written communication? Do you have interpersonal and networking skills as well as the ability to be professional, approachable, and friendly in dealing with the public and colleagues? Do you have an excellent working knowledge of relationship management databases e.g., unity, enterprise and/or raisers edge? If so, this could be the role for you?
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast cancer now recruitment team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 09:00 am on Thursday 18th April 2024
Interview date Wednesday 24th April 2024 (In person)