Nottingham, Nottingham
£20,000 - £22,438 per year
Permanent, Full-time
Job description

Secure & Complex Services Advocate



Office based: - Arnold, Nottingham


Job reference: 36


Contract: - Permanent


Full-time – 37 hours a week, working hours between Monday to Friday, 9am – 5pm


Salary - £20,000 to £22,438.00 dependent on experience per annum + benefits


Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.


We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.


We have a current vacancy for a Secure & Complex Services Advocate to join our team working full time in our unit based in Arnold, Nottingham.


You will be supporting a wide range of vulnerable people with sometimes profound and multiple needs, so ideally you will have experience of this type of work, along with a good working knowledge of voluntary organisations.






Job Purpose:

Advocates working in secure settings will need the following skills, experience and knowledge as indicated by the post details:

  • Must be willing and able to work and be based on secure units. 
  • Ideally have knowledge and experience of working with patients detained under the MH Act
  • Have the ability to cope well with pressure and adversity in challenging environments
  • Knowledge and understanding of Risk management in secure environments
  • Experience of/ ability to work with people with profound needs or very challenging/disturbed behaviour
  • Ideally have knowledge of Non-Instructed Advocacy


Principle Accountabilities:

  • To provide client-led, issue based advocacy services according to the service remit, code of practice and performance standards required.
  • To maintain accurate and appropriate records and data for the services provided- comply with the requirements of the Data Protection Act.
  • To participate in service development and stakeholder relationships as required.
  • To act on behalf of clients, empowering clients, following their instructions, taking action as directed by the client and consistent with good practice and the legislation.
  • To communicate with individuals and other agencies, representing the clients’ views, while keeping the client informed of progress of their issue


You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, Information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.


You will need to have a flexible attitude and must be comfortable handling highly sensitive information, and in seeking support and supervision. Strong communication skills and time management skills will be required and you will need to be proficient in computer programmes such as Microsoft office, client databases and HR Systems.


Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport.




We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

Additional documents
job description & applicant pack (.pdf)
Application Instructions

How to apply
Please submit your CV and cover letter (no longer than 2 sides of A4) before the application deadline 12th May 10am. In your cover letter please include your reasons for applying for the role, if you hold a current driving licence and your notice period.
Please submit your CV and cover letter quoting reference 36.
Interviews for this role will take place virtually (zoom)
Early application is encouraged as we will review applications throughout the advertising period.

Closing date: 10am, Wednesday 19th May 2021

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More about POhWER

POhWER is a charity and membership organisation. We provide information, advice, support and advocacy to people who experience disability, vuln... Read more

Posted on: 04 May 2021
Closing date: 19 May 2021
Job ref: 36
Tags: Advocacy, Support Worker

The client requests no contact from agencies or media sales.

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