National Community Fundraiser
Flexible working: This is a hybrid role with regular travel across the UK and flexibility to attend Head Office in Cannock, Staffordshire, as requested.
At Newlife we believe that disabled children should get the better future they deserve. For 30 years we have provided disabled children and their families with specialist protective equipment, growing to become the biggest charitable provider of essential specialist equipment for disabled children in the UK and the only one offering an emergency response, delivering items directly to family homes within just 72 hours. We also run a free, national nurse-staffed helpline.
As well as providing specialist equipment we campaign and advocate strongly for better rights for disabled children and their families. Our Nurse-run Helpline provides brilliant support and understanding for parents. We also fund research to improve the health and care of disabled children. We are a pan-disability charity, working across the UK.
Working as part of the Fundraising Department this role has responsibility for developing and growing income from our local community including schools, organisations, families, Newlife staff and customers. You will also support the development and implementation of digital fundraising campaigns, new fundraising products, third party events programme as well growing our fundraising volunteer network. This is an important and exciting time to add your talents to the Fundraising team as we look to grow income over the next three years.
Role responsibilities to include:
- To plan for and deliver income for Newlife and manage the growth of fundraising income to target and in line with the organisations fundraising strategy.
- Responsible for a variety of income streams with a strong focus on recruiting community relationships and developing supporter-led activity nationally.
- To plan for and deliver income to target and agreed Key Performance Indicators.
- To acquire and develop new supporters in a planned way to achieve income targets and drive growth.
- To work collaboratively with fundraising colleagues across the department to help deliver national income streams (Corporate, Trusts and Major Gifts).Supporter care:
- To champion and facilitate a consistent and exceptional supporter care experience.
- To ensure that all touch points have been recorded accurately and consistently on the database, in a timely manner, to facilitate integrated supporter care.
- Provide fundraising guidance and support including health & safety issues relating to public events and fundraising activities.
- To provide a welcoming and efficient service for all supporters.Managing relationships:
- To effectively manage, acquire and develop supporter relationships nationally to meet objectives.
- Develop good relationships with staff across Newlife and proactively support and champion staff fundraising activities.
- To maintain donor trust and confidentiality at all times.Additional Responsibilities / Expectations:
- Undertake any duties commensurate with the post as requested and in accordance with all Newlife internal policies and procedures.
- Bring a positive, flexible, responsive and self-aware approach to work, working effectively both individually and as a member of the Newlife team.
- Show commitment to the Newlife culture, values and ethos.
- Demonstrable experience of preparing activities to recruit, engage, inspire and retain supporters.
- Demonstrable experience of identifying and securing new support.
- Experience of working with fundraising volunteers.
- Understanding and commitment to delivering excellent donor stewardship.
- A good understanding of digital fundraising platforms.
- Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income.
- An excellent networker, capable of developing relationships with people from a variety of backgrounds.
- Ability to contribute to a pro-active team culture.
- Driven and motivated towards the achievement of targets.
- Good communication skills – written, verbal and visual with the ability to produce proposals, letters and deliver engaging presentations.
- Strong diplomacy and interpersonal skills, and the ability to deal confidently with people at all levels across an organisation.
- Good organisational skills, attention to detail, effective time management, the ability to prioritise work and be able to respond to tight deadlines, working both on an individual basis and as part of a team.
- Demonstrable experience of using IT software packages with intermediate level skills in Word, Excel and Outlook.
- Ability to work from own initiative and independently with a flexible approach.
- Collaborative team player who is willing to share knowledge and support others.
- The ability and willingness to work within, be empathic with and promote the ethos and values of Newlife.
- The ability to work occasional evenings and weekends.
- Hold a valid UK driving license and access to the vehicle