Old Portsmouth, Portsmouth
£25,000 - £28,000 per year
Contract, 36 month contract, Full-time
Job description

Job purpose

  • Development and delivery of a high-quality programme of annual events in Portsmouth Cathedral and its precincts, raising the profile of the Cathedral and generating increased income to support its mission.
  • Management, support, recruitment, induction, and training of volunteers related to the planning and running of events (with support from the Visitor Experience and Volunteer Manager)
  • The incumbent may be a Licensee for the Cathedral

Key internal relationships

  • Strategic Tier
    • Dean
    • Chapter
    • Canon Chancellor
    • Canon Precentor
  • Operational Tier
    • Visitor Experience and Volunteer Manager
    • Office Manager/Dean’s EA
    • Finance Officer
    • Shop Manager
    • Head of Fundraising and Events
    • Digital Marketing Manager
    • Head Verger and Assistant Verger
    • Cathedral volunteers including the Head Guide, Welcomers and Guides, and all other volunteers
    • Cathedral staff

Key responsibilities

  • Develop and implement annual programme of events in the Cathedral and its precincts
  • Be responsible for the end-to-end process of booking
  • Be responsible for the management of the Cathedral and precincts diary
  • Be responsible for the management of the weekly operations meeting
  • Be responsible for setting up the Cathedral and its precincts for paid and non-paid events excluding religious events and the work led by the Visitor Experience and Volunteer Manager
  • Be responsible for developing a marketing and communications plan to advertise the Cathedral and its precincts as a venue (marketing support will be provided by the Digital Marketing Manager)
  • Develop and manage relationship with external suppliers including developing a roster of approved suppliers where appropriate (e.g. catering, sound, lighting, etc)
  • Be responsible for developing on-line booking and automatic invoicing capability for the Cathedral (with the Digital Marketing Manager and Finance Officer, respectively)
  • Monitor and report on KPIs including numbers per event, profit/loss
  • Devise and deliver a system for receiving visitor feedback and implementing learnings
  • Work with the Head of Fundraising and Events to increase visitor donations
  • Work with the Shop Manager to increase sales in the Cathedral shop related to events
  • Manage the Events budget with associated budgets per event and annual targets
  • Be responsible for conducting Risk Assessments for any activities relating to events
  • Support and feed into the work of the Visitor Experience and Volunteer Manager in creating, reviewing, and delivering an induction programme for volunteers and paid staff (contact and permanent) who work on events
  • Work with the Visitor Experience and Volunteer Manager to create, review, and implement a programme of volunteer training in the area of events
  • Be responsible for any staff, volunteer or agency rotas associated with events
  • In collaboration with others, devise and prepare for the Cathedral’s centenary celebrations and projects in 2027
  • Work with the Visitor Experience and Volunteer Manager to support the operational aspects of cultural (non-commercial) and volunteer-led events e.g. art exhibitions
  • Work in co-operation with the Shop Manager on shop volunteers and opening times
  • Be fully aware of the operational aspects of the Cathedral Shop including equipment
  • Manage any future Events apprenticeships or work placements/experience at the Cathedral
  • Work will include the delivery of events for children, families and vulnerable adults
  • Undertake whatever other tasks the Chapter might reasonably expect

Person Specification

Essential experience and skills:

  • Minimum three years’ experience in a events role
  • Experience of managing volunteers
  • Experience of delivering training
  • Experience of team and partnership working
  • Excellent written and verbal communication skills
  • Excellent organisational skills
  • Excellent IT skills

Desirable experience

  • Working in the not-for-profit sector
  • Familiarity with the Church of England
  • Background in heritage interpretation
  • Experience of managing budgets

Personal qualities:

  • Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination
  • In sympathy with the ethos and aims of the Cathedral as a Christian organisation
  • Highly collaborative
  • Innovative
  • Entrepreneurial
  • Ability to lift and carry furniture, climb stairs, walk and stand unaided for significant periods of time.  A good head for heights
  • At ease when working at a senior level and with the general public
  • Committed to equal opportunities and inclusivity
  • Committed to upholding the highest standards of safeguarding practice

Hours. This is a 36-month contracted post of 35 hours per week normally worked over five days Monday to Friday, but work will regularly include evenings, weekends, and public holidays to fulfil operational requirements.

Pension. Staff are eligible to join the Church Workers Pension Fund (contributory: employer 7.5%, employee 1% of gross salary).

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practises Safer Recruitment for all roles (both paid and voluntary).  This role will require an enhanced DBS check and  face-to-face or online training as required.   

 

More about Portsmouth Cathedral
About
Portsmouth Cathedral

Portsmouth Cathedral:
a beacon and safe haven, anchored in Jesus Christ

For centuries Portsmouth Cath... Read more

Refreshed on: 10 October 2021
Closed date: 24 October 2021
Job ref: PC5/21
Tags: Business Development, Operations

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