CV21, Rugby
£29,812 - £35,446 per year
Permanent, Full-time
Job description

We are looking for an experienced, driven and proficient Website Officer to join our ambitious Digital Team, which is part of a wider, creative and high performing Communications Team.

At Practical Action we believe that to deliver our mission and vision we need to connect and engage more people meaningfully in our cause. We have invested in refreshing our brand as well as building a new website, to attract and engage new audiences and deepen our relationships with existing ones. The Website Officer role will be critical in ensuring the website delivers on these objectives and provides a superior digital experience for our audiences.

Reporting to the Digital Manager you will be responsible for managing our group website, as well as supporting website editors and managers of our sub-sites, providing a consistent website experience and ensuring the stability of our website infrastructure.

In addition the Website Officer will work with our specialist agency partners to manage any new development or optimisation work required.

Journey optimisation will be a key focus. Using data insight and a test and learn approach to continuously improve our user journeys and SEO. This includes providing a more intuitive and user-friendly donation experience and realizing our future ambitions of a full e-commerce experience.

Content creation and development is key to supporting our new brand and telling our story of change in a compelling and engaging way. Working closely with all website editors, including those in our international offices, you’ll provide support, training and guidance in best practice.

About you

You will have a solid understanding of custom websites using 3rd party integrations and user journey design. With at least 2 years’ experience in a similar role, you will have a track record of delivering results through data-driven UX optimisation.

You must be comfortable with HTML, CSS and website infrastructure, and have a good technical knowledge of website content management systems. Working well within a team is a must as you will be collaborating with colleagues across the communications team and beyond to deliver on campaign digital activities.

You will be highly organised, a confident problem solver and comfortable with providing expert advice to a range of stakeholders. Some experience of international development or the charity sector is desirable but not essential.

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working – these are just some of the reasons we think Practical Action is a great place to work.

Our brand new open plan offices are located in the centre of Rugby and near to Rugby train station but we also offer free parking.

In addition, we offer the following benefits:

  • Full time roles are contracted at 35 hours per week.

  • Flexible working hours are encouraged and enabled – depending on the role, remote working is possible.

  • 26 days holiday rising with continuous service, in addition to public holidays.

  • A pension scheme that new employees can join from day one of employment - employer contributes 10.5% of salary and the employee contributes 5%.

  • Enhanced family friendly policies, including maternity, adoption, paternity and shared parental leave.

  • Life assurance (3 x annual salary).

  • Bike to Work scheme.


About us

Practical Action is a change making organisation that works in unconventional ways. We put ingenious ideas to work so people in poverty can change their world.

We do things differently, so answers that start small can grow big - bringing people together in bold collaborations, using innovation and knowledge to build futures free from poverty and help shape a world that works better for everyone.

Additional information

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.

Practical Action are committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 3rd January 2020

Interview dates: Thursday 9th January / Friday 10th January 2020

Please apply through our Practical Action website

More about Practical Action
Practical Action

Practical Action is an international development organisation that puts ingenious ideas to work so people in poverty can change their world. Read more

Refreshed on: 20 December 2019
Closed date: 03 January 2020
Tags: Communications, PR, Digital

The client requests no contact from agencies or media sales.