London, Greater London
£26,000 pro rata
Job description

We are looking for a highly motivated and skilled individual who is passionate about helping young refugees and asylum seekers to progress in education!

Refugee Support Network (RSN) provides education support to young people affected by displacement and crisis. We support these young people to overcome the barriers that prevent them from accessing and progressing in education and training, in order that they may realise their potential and build a brighter future, whether in the UK or elsewhere. We work with unaccompanied minors, refugee and asylum seeking children in families, and young survivors of trafficking.

The Specialist Education Support Worker will provide specialist one-to-one support to young people who need particular help to overcome the barriers that prevent them from progressing in their education. The post-holder will also help young people build basic skills for education and employment, develop stress management techniques and grow in confidence. The post-holder will work in partnership with multiple external organisations, and with Refugee Support Network's Mentoring Programmes Manager and Mentoring Coordinators, ensuring that young people receive timely support on issues that fall outside of the scope of the mentoring component of the programme.

We are looking for someone who will enjoy being part of a small and dynamic charity, who can help us in a period of transition.  The role has the potential to develop with the organisation, and the post-holder will be expected to play an active part in the shaping of the role.

Key Responsibilities:

Partnership development and referrals:

  1. Further develop and create new partnerships with education establishments, local authority social care teams and other agencies, ensuring they are aware of the specialist education support service and the referral process
  2. Keep in close contact with teachers and social workers etc from referral organisations with regards to progress and/or actions taken to support any students they have referred for RSN support
  3. Liaise with college tutors and other education providers to keep up-to-date on educational opportunities available for young refugees and asylum seekers

Direct work with young people:

  1. Conduct initial assessments with all young refugees, asylum seekers and survivors of trafficking referred to the project
  2. Provide individual, one-to-one support sessions for the most disadvantaged young people or those facing very specific educational challenges.  These support sessions will aim to help young people overcome barriers preventing them from progressing in their education
  3. Identify actions which young people can take themselves in order to overcome barriers they are facing in their education and support them in any tasks they struggle to complete on their own
  4. Provide clear, correct and up to date information and advice to young asylum seekers, refugees and survivors of human trafficking relating to their education as well as support services and resources which contribute to their ability to progress in education
  5. Ensure all young people receiving one-to-one support are equipped with appropriate stress-management tools
  6. Identify additional support needs of particularly vulnerable young people, and arrange referrals to specialised internal and external support services when necessary
  7. Carry out all necessary actions and follow-up work post individual support sessions, including advocacy work on behalf of relevant young people
  8. Liaise and work in partnership with social workers, solicitors, accommodation providers, and other professionals
  9. Liaise with college tutors and other education providers to keep up-to-date on educational opportunities available for young refugees and asylum seekers
  10. Respond to queries about education rights and entitlements through our education helpline, and ensure appropriate young people are referred for further support

Monitoring, evaluation and record keeping:

  1. Record sessions with children and young people accurately, factually and as soon as possible; all other associated contact to be recorded in accordance with RSN standards 
  2. Maintain case records as required by the project outlines
  3. Monitor and evaluate the issues raised by children and young people using the service to further support and shape service delivery 
  4. Use internal evaluation methods to review and measure the effectiveness of the education support programme, ensuring the views and opinions of young people are solicited and that they actively inform programme development
  5. Produce reports and provide information for monitoring purposes as and when required 


  1. Keep up to date with policy and practice developments and changes regarding young refugees, asylum seekers and education
  2. Any other reasonable task requested by the Programmes Manager
  3. Ensure at all times that a high standard of practice is maintained in the areas of safeguarding and child protection

Person Specification:


  1. Ability to work on own initiative and as part of a team
  2. Ability to think creatively/problem-solve AND ability to research/investigate solutions to problems
  3. Excellent communication/interpersonal skills (able to engage comfortably with a wide range of stakeholders from newly-arrived young people with low levels of English to university admissions departments)
  4. Good report-writing and record-keeping skills
  5. Ability to cope with emotionally-demanding and stressful situations
  6. Excellent administrative and organisational skills
  7. Ability to assimilate and apply new information, especially around rights and entitlements and competently identify ways forward for individual young people’s cases
  8. Commitment to and ability to work in accordance with RSN’s Child Protection policies and Christian ethos


  1. Experience of working with disadvantaged and at-risk young people from diverse backgrounds, working in ways that are empowering and enabling
  2. Experience of providing direct, one-to-one advice and guidance to disadvantaged young people, preferably including refugee and trafficked young people
  3. Experience of developing and coordinating positive partnerships and working relationships with external agencies
  4. Experience of working with people whose first language is not English (Desirable)


  1. Professional qualification or degree in a related field such as social work, youth and community work, education or similar
  2. Excellent understanding of the issues affecting refugee, asylum-seeking and trafficked children, particularly in education
  3. Good knowledge of relevant UK policies and legislation relating to young people subject to immigration control
  4. Good knowledge of relevant policies and practices relating to the safe-guarding of young people
  5. Knowledge of the UK post-compulsory education system and UK care system
  6. Knowledge of providers in London who work with young people and/or asylum seekers (Desirable)
More about Refugee Education UK
Refugee Education UK

At Refugee Education UK (formerly Refugee Support Network), we are working towards a world where all refugee children and young people ... Read more

Posted on: 31 August 2016
Closed date: 21 September 2016
Tags: Advice, Information, Christian

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