Highbury, Greater London
£35,625 - £38,438 (depending on experience)
Contract, Full-time
Job description

The Centre for Justice Innovation is currently looking to recruit an experienced manager to oversee their busy Community Advice service based at Highbury Corner Magistrates' Court.

The Community Advice Service is an advice, information and support service based in Highbury Corner Magistrates' Court, one of the busiest courts in the UK. The service provides on-the-spot advice, direct support with practical problems and makes referrals into long-term support for anyone who needs it. Community Advice is open to anyone appearing at court, from defendants, victims to witnesses, as well as those attending court in a supportive role, including friends, families and carers.

Reporting up to the Head of Innovative Practice, as Community Advice Service Manager, you will oversee the high quality delivery of the community advice service, including managing a small team (made up of a full time coordinator, a team of volunteers and students on placement from the local university), assessing and supporting clients who access the service, and working closely with partners and stakeholders to ensure effective service delivery. You will work closely across internal teams, including the research team to ensure that appropriate systems are developed and maintained for case recording.

To apply for this role, you will have significant experience of overseeing frontline staff (including volunteers) and will have demonstrable experience of working in a statutory or voluntary sector organisation supporting individuals in the criminal justice system. You will be a skilled communicator, confident working alongside a range of partners, and will have previous experience of monitoring and evaluating services to ensure effective service delivery. Overall, you will be a supportive leader, passionate about ensuring high quality advisory services for a variety of vulnerable people.

In order to apply please initially submit your CV (in Word format). Suitable candidates will then be contacted and will be asked to complete a supporting statement (cover letters are not required at this stage).

Please note this is a 12 month fixed term contract, covering maternity leave

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

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Posted on: 27 October 2021
Closed date: 16 November 2021
Job ref: HQ00179677
Tags: Advice, Information, Social Care/Development