Greater London
£40,000 - £45,000 per year
Permanent, Contract, Part-time, Full-time
Job description

Prospectus is delighted to be working on behalf of a national charity supporting young people in London to appoint their new CRM Project Manager. The role is offered as a 12-months fixed term contract, full-time or part-time with possibility of hybrid work.

This is an exciting new role created in recognition of the organisation's commitment to embed and enhance data-driven decision making and engagement with their audiences. The new CRM Project Manager will lead the development and utilisation of the charity new Salesforce estate. The role involves 70% Salesforce Project Management and 30% training and coaching. The post holder will manage the Salesforce refresh project ensuring successful project delivery and all aims are met on time and within budget. The CRM project Manager will be the day-to-day contact for the Salesforce partner to ensure they provide high quality recommendations and translate requirements into well-architected solutions that best leverage the Salesforce platform and products. You will ensure Data Protection compliance across the Salesforce estate and associated processes, as well as developing, maintaining, and managing detailed project plans, budget controls, status reports, project resource/structure tracking, engaging, and consulting with internal and external stakeholders as needed.

We are looking for an experienced CRM Project Manager who understands non-profit products and knows how to champion Salesforce to deliver positive outcomes for the charity's audiences and organisational impact and success. To be successful, you will have experience in project delivery and managing projects across multi-site organisations. You will bring with you hands-on Salesforce project management expertise, as well as experience across business analysis, stakeholder management, data and data protection, IT, and system integration.

You will have experience of managing data migration and data collection, cleansing, loading tools/apps and processes and you will be comfortable managing multiple work streams, managing our client's Salesforce partner, and working alongside their wider colleagues to define and deliver their CRM needs. The CRM Manager needs to have exceptional communication skills and the ability to interact with both IT and non-IT staff at all levels and manage third-party partners and suppliers.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.

More about Prospectus
About
Prospectus

We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more

Posted on: 25 November 2021
Closed date: 07 December 2021
Job ref: HQ00179904
Tags: Project Management, Digital