Prospectus is excited to be working with the World Wildlife Fund to help them recruit their new Director of Supporter Operations & Data Services (6 month maternity contract). WWF's mission is to conserve nature and reduce the most pressing threats to the diversity of life on Earth.
You will lead, motivate, manage and develop their 22-strong Data Services and Supporter Operations teams with two direct reports and manage a £1 million expenditure budget. Your remit will be to keep supporters at the very heart of what they do by ensuring that all the people, systems and processes that manage all inbound supporter interactions are effective, inspiring and engaging.
As Director of Supporter Operations and Data Services you will lead a highly motivated delivery team and empower your direct reports to deliver excellent supporter operations and communications. Important will be the ability to collaborate with senior level colleagues to ensure outstanding supporter experiences are always delivered through the highest quality data and care. You will also oversee the strategic development and operational management of the organisation's CRM (including Fundraising) databases.
The team are looking for someone who has extensive experience in successfully leading supporter operations and data teams as well as working in an organisation engaging with large numbers of individual supporters. Ideally you will have work at the interim Director level before and will be comfortable managing suppliers and overseeing commercial relationships.
This role is offered as a 6 month maternity cover contract that will be initially home based with travel to the WWF Living Planet Centre in Woking paying £73,000 per annum. We are reviewing applications on a continuous basis so please do apply now and we'll be in touch!
As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.