Closing in 7 days
£31,000 - £35,000 per year
Contract, Part-time
Job description

Prospectus is delighted to be supporting Kinship as they look to appoint a content designer to join an ambitious service design team.

This role will transform the way we support kinship care families - harnessing digital technologies to reach more people with more timely, relevant and personalised information to support them throughout their journey. This role is offered flexibly on a 28hr week, initially until the end of January 2023.


More children are growing up in kinship care as an alternative to the care system. Kinship care keeps children in the family, leads to better outcomes and economic benefits. Yet kinship care has been marginalised and poorly supported for too long. It's time for change.


We've been funded by the National Lottery Digital Fund to develop a digital product or products that give kinship carers the information they need, when they need it, in the way that they want it.

In April we started working with TPXImpact (formerly FutureGov), an incredible digital and service design agency to develop concepts, test prototypes and build an ambitious product road map as part of Kinship Compass.

We've just finished our discovery and are going into our product design stage. Our vision is a digital one-stop-shop, co-designed by kinship carers through which kinship carers at every stage of their journey can access information, expert advice and peer support. Kinship carers will come to our website and decide their own pathway for support. You'll be working on the advice and information side of this project - our online 'Kinship Compass'.

As our only Content Designer you will be playing a key part within a small internal project team lead by our Director of Service Design and Impact and our fantastic Digital Project Manager, alongside our Advice Team and Peer Support Team, building relationships with kinship carers. You will work on and lead content design on the Kinship Compass advice and information pathway with TPXImpact and our digital working group.

You will support colleagues to understand content design principles using techniques like paired writing and strive to embed the role of Content Designer in the organisation and drive upskilling. Using expert data sources and advice, you will deliver accurate, informative user-focused content ensuring brand and message consistency and deliver insight for optimal impact.

The successful candidate will be proactive with a curious mindset with a genuine passion for designing user-centric content that really delivers. With a passion for jargon free and clear content you will hold the ability to put people at ease and demonstrate a true enjoyment of working collaboratively. With excellent prototyping skills and knowledge of how to test content with real users you will have a track record of creating content across digital and non-digital channels at all levels and to a range of user needs.

Experience of producing accessible digital content with an understanding of Search Engine Optimisation and user behaviour online is essential.

If you are interested in this position, please apply with a CV in the first instance. Suitable candidates will be contacted to have a further conversation about the position.

More about Prospectus

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Posted on: 23 June 2022
Closing date: 10 July 2022 at 23:59
Job ref: hq00181468
Tags: Digital