London, Greater London
£39,810 to £44,492pa, depending on experience
Contract, 12 Month FTC, Full-time
Job description

Prospectus is pleased to be partnering Bank Workers Charity, an occupational benevolent organisation that supports individuals and their families who are working or retired and are in real need. The charity provides independent advice, guidance, case management and grant giving for people encountering a wide range of concerns including financial, health, housing and wellbeing issues. They are currently recruiting a Services and Grants Manager to lead their client advice team. This position is offered on a one year, fixed term contract.

As their Services and Grants Manager, you will lead and manage their services and grants delivery team, to ensure that services (helpline, live chat, partner referrals, and grants) are delivered professionally, timely, and in an efficient manner. Reporting to the Head of Services and Grants, you will be accountable for all activities and KPIs agreed to be delivered as part of their services offering, this includes managing providers, partners, statutory health & social care services and leading and coordinating all monitoring and evaluation responsibilities.

To be considered, you'll possess demonstrable experience of service delivery and grants at management level in a role that provides solutions to clients who may be vulnerable or at crisis point, combined with previous experience of working as part of a multi-disciplinary team. Due to the nature of this role, you'll have the ability to lead and develop the frontline team, and you'll need experience of previously managing multiple relationships with external agencies and stakeholders. Finally, working knowledge of the charity and social care sector and previous operational experience of the state benefits system is essential.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

More about Prospectus

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Posted on: 30 July 2021
Closed date: 16 August 2021
Job ref: HQ00179011
Tags: Senior Management, Vocational/Services