Up to £12.92 per hour
Job description

Do you have extensive experience in Supporter Care?

Our client is a charity focused on providing research and information concerning the needs of homeless people.

This role provides an exciting opportunity to join a rapidly growing fundraising team, playing a central role in the provision of excellent supporter care.

Based in the Data Insight and Supporter Care team, you will be responsible for a wide variety of tasks including responding to supporter enquiries by letter, phone and email; processing financial donations; updating the supporter database; and providing general support to the efforts of the whole fundraising team.
This is a lot more than just another 'admin' role. It involves coordinating a wide variety of tasks and processes, and driving forward progress in establishing St Mungo's as a leading provider of supporter care in a competitive charity sector.

To succeed, you will be capable of juggling a busy and varied workload with great attention to detail. You will also need to be comfortable communicating with supporters from a wide variety of backgrounds, and be able to take the initiative and lead on specific projects under the guidance of the Supporter Care Coordinator.

To apply, please submit a Word Document version of your CV; cover letters are not required at this stage.

More about Prospectus

We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more

Posted on: 08 November 2019
Closed date: 12 November 2019
Job ref: HQ00176542
Tags: Admin, Care Management