Prospectus is delighted to be working with Branches Hostel, the service provider of Waltham Forest Churches Night Shelter (WFCNS). The Hostel is based in Waltham Forest, East London and provides short-term accommodation, support and advocacy for former rough sleepers and single homeless people. They are now recruiting for a dedicated Team Leader to lead, support and guide frontline staff in providing the highest quality of support to all service users.
As Team Leader you will lead your staff in providing a high quality support service to single homeless customers, some with complex needs. You will have full responsibility for line managing a designated number of support and service staff, and will manage your own residual caseload, as required. You will act as general point of contact for day to day support queries for staff on shift, and will support the wider management team in contributing to the development and growth of the service and organisation as a whole. You will also maintain effective relationships with external agencies to ensure that service users are fully supported, and will represent the organisation on external bodies as appropriate.
To apply for this role, you must have significant experience of managing accommodation-based services for vulnerable people with complex needs, and in crisis situations. You will have strong leadership and communication skills and will be able to demonstrate that you have led a team of frontline staff beforehand. You will also have experience of multi-agency working, and will have demonstrable experience of managing budgets and following financial procedures. Overall, you will be a strong, dedicated leader with a clear passion for supporting vulnerable homeless service users back on the road to independency.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
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