What the job involves
This is a fantastic opportunity for a hands-on data expert to join our Insight and Experience team. With the brief to support the organisation in raising awareness of prostate cancer and helping raise income to fund vital research into the disease, you will play a key role in delivering our engagement strategy.
Data powers the insight we make decisions by and drives the way we are building long term relationships with all of our different customers – from service users to fundraisers, from campaigners to volunteers. As an organisation, we are adopting a more data driven culture and this role has a big part to play in making that happen.
As a senior member of the team you will be responsible for the management and development of Data Executives, ensuring that the team delivers projects to brief, of high quality and accuracy and to deadline.
You will manage the team responsible for the import, export and quality of our customer data centered around our CRM system and the communication and fundraising tools we use. You will oversee the scheduling of the team, assigning tasks across the team based on capacity and providing support where required. You will be responsible for the quality of the data, working with your team and the rest of the organisation to make sure it is accurate, clean and fit for purpose.
You will own the team’s processes and procedures and will work across the organisation to continually optimise these – collaborating to find new ways of building capacity in the team so they can develop new skills and improve the way data is handled.
You will lead on and ensure that the team have an excellent understanding of data protection and GDPR and be part of a cross organisational group to maintain high standards around this.
What we want from you
We’re looking for a self-motivated, hands on Data Delivery leader, who is passionate about making the importing and selections of data as smooth and efficient as possible. You will have an advanced knowledge of Raisers Edge and not-for-profit data from both a user and technical perspective, including code table management, import, exports and global changes. You will also have strong knowledge of products such as FastStats, import tools, automation tools and team workload management tools. In addition, you will have an excellent practical working knowledge of data protection and GDPR.
It goes without saying you will have exceptional data manipulation and analytical skills as well as strong organisational, time management and problem-solving abilities. You need to be a strong communicator, confident at communicating complex technical information to a non-technical audience face to face or via documentation and have experience at working with stakeholders at all levels of an organisation. You will be able to map out and optimise a process from start to finish and take people with you as you do. You will be a strong people manager, able to motivate your team, be adaptable, collaborative and work well under pressure in a busy, dynamic team in a fast-paced environment.
Why work for us?
We have a simple ambition – to stop men dying from prostate cancer and we know that ignoring prostate cancer won’t beat it.
Through shifting the science over the next 10 years to focus on radical improvements in diagnosis, treatment, prevention and support, we can make prostate cancer a disease the next generation of men need not fear. Be part of a team that will put an end to prostate cancer being a killer.
The support we’ll provide
Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.