Quaker Social Action (QSA) is a charity, founded in 1867, which addresses poverty and social exclusion. We are based in Bethnal Green. We support over 3,000 people each year directly, as well as reaching hundreds more each year through our training and campaigning activities.
Down to Earth is a project dedicated to supporting people who find themselves struggling to pay for a funeral. We do this by delivering a national helpline, which has supported over 4,000 people to date, and by advocating for change in the funerals industry and in government.
As Down to Earth administrator, your work will be focused mainly on the development of the Fair Funerals pledge, our price transparency tool which helps bereaved people all across the UK to get access to an affordable funeral. Over 1,750 funeral directors have signed up to date. You will be the main point of contact for all enquiries, whilst ensuring that information is up-to-date, accurate, and presented in an effective and accessible way for a range of stakeholders.
This is an important moment in the work against funeral poverty. With the funerals industry now coming under increasing pressure to improve standards and practice, including a full-scale market investigation by the Competitions and Markets Authority, the Fair Funerals pledge is essential in keeping up pressure whilst helping people on low incomes to find a funeral within their means.