South Norwood, Greater London
Croydon, Greater London
£24,000 - £25,000 per year
Permanent, Full-time
Job description

To provide high quality support and consistent tenancy advice for our clients, with the aim of helping them recover, move on and rebuild their lives. Quo Vadis Trust (QVT, registered charity number 1116196) is a small charity in South East London. We provide a range of supported housing in South East London to approximately one hundred and eighty adults whose mental health needs are such that they require support with accommodation and other needs.

As a Supported Housing Officer you will be expected to manage and key work a caseload  of adults with multiple and various mental health needs such as anxiety, depression and bi-polar disorder amongst other diagnoses, varied support needs such as substance misuse issues, and in some cases a lack of trust in support services, therefore one of the challenges of this role will be to encourage your clients to effectively engage with the recovery process. You will work with your clients to carry out individual support and needs planning and create SMART goals to maximise the potential for their recovery.

You will be greeting new clients, risk assessing them and delivering an induction process to welcome them into our services. Part of this role also involves providing advice on welfare and benefits, therefore an understanding of universal credit, housing and homelessness legislation is an advantage. A critical part of this role will be helping clients to move on and successfully reintegrate back into society – our mission statement is to ‘promote recovery, maximise independence and build community’.

About you:

Are you dynamic and creative? Do you think outside the box? Do you love challenges when you can see the tangible rewards?  Then we are looking for you. 

A comprehensive induction and training programme will be provided so if you think you have what it takes to succeed in this role, then what are you waiting for. You should be resilient, compassionate, approachable and proactive in your approach to helping our clients as they recover and prepare to re-join the community. The role comprises routine daily tasks, for example performing health and safety checks and liaising with your clients to establish their welfare, but there will also be unforeseen challenges to overcome and manage. A background in social care or mental health is an advantage, but more important is a patient, caring and compassionate outlook and the ability to stay calm and think on your feet. Our values are dignity, excellence, respect, integrity and kindness, and we expect our whole team to live these values in all that they do.


A strong culture of learning and development including accredited mental health training, real opportunities for career progression, working with and learning from multi-disciplinary teams, supervision, HSF Health Plan, life insurance, Auto-Enrolment Pension (subject to the conditions of the scheme), a generous annual leave allowance and a day off for your birthday.

Our commitment to diversity: 

We are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

Application Instructions

If you would like to be a part of the QVT team and help make a difference, please send your CV and a short statement supporting your application.

More about Quo Vadis Trust
Quo Vadis Trust

Supporting Recovery, Maximising Independence, Building Community

Quo Vadis Trust provides social housing, care &... Read more

Posted on: 07 September 2021
Closed date: 07 October 2021
Tags: Social Care/Development, Housing Management

The client requests no contact from agencies or media sales.