Marketing Officer Jobs

Prospectus are delighted to be helping London’s Air Ambulance, the charity that provides advanced trauma care across the capital in their search for a Direct Marketing Officer. They operate a helicopter and rapid response vehicle service 24 hours a day, 365 days a year, carrying out critical care procedures at the scene. A global leader of rapid response and critical care, they bring the hospital to the roadside to ensure that seriously injured people receive urgent treatment immediately.

The Direct Marketing Officer will support the development, management, and optimisation of London’s Air Ambulance Lottery and Regular Giving programs which has phenomenal success via face-to-face fundraising. An exciting opportunity which will see the successful candidate working closely with the Operations Team, paramedics, doctors, and pilots to develop and deliver training to face-to-face fundraisers that brings the work of London’s Air Ambulance to life. The post holder will also work closely with external agency partners, as well as internal stakeholders and various teams within the charity.

The successful candidate will thrive on collaborative work, excel in presenting compelling narratives which inspire other fundraisers to do the same. An analytical mindset is essential, along with the ability to grasp facts and data to manage projects effectively. This role is the vital link between key internal charity stakeholders and external fundraisers, trainers, and account managers and therefore a thorough understanding of the sector and or campaign management via a similar role within the charity or private sector will be key.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Looking for a team to develop within?

We are thrilled to be working with the wonderful London’s Air Ambulance Charity to find a motivated Direct Marketing Officer to join their team.  Through its helicopters and rapid response cars, this dedicated organisation provides trauma care service to London 24 hours a day, seven days a week.

As Direct Marketing Officer you will be joining them at an exciting time as they aim to raise an ambitious £15 million with their Up Against Time Appeal. Working with a broad range of stakeholders and agency partners, you will support the development and management multiple channels to aid the organisation in reaching its target. You will work within an organisation that has a great working culture and that supports it’s staff.

You will need:

• Experience working within direct marketing, ideally in the charity sector
• Experience planning and implementing campaigns and projects
• Excellent MS Excel skills to present complex data
• A strong ability to deliver engaging training sessions and presentations

Salary: £30,000 - £35,000
Contract: Permanent - Full time
Location: Hybrid working – London/Home

Closing date: 15^th April

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

If enough applications are received the charity reserve the right to end the application period sooner.

I’m working with a fantastic international animal protection organisation, working with society, governments and companies to end cruelty to farmed animals. Joining their UK team, your role as Communications and Digital Marketing Officer will lead on the delivery of a cohesive digital marketing strategy, while ensuring that all content aligns with organisational brand and values. This is a remote based role in the UK, with monthly travel to London.

As Communications and Digital Marketing Officer you will grow the organisation’s online audience. You will engage new and existing donor, prospect and fan bases, using effective and innovative digital marketing strategies. Your role will see you create, manage, and optimise paid campaigns: run ads on Meta, YouTube and other relevant platforms to secure high-quality supporters at the most cost-effective rate possible. Manage their Google Ads grant, maximising the return on investment.

You will join a small UK team, who really value each other, they are a passionate team who are dedicated to improving lives of animals.

Due to the values of this organisation this vacancy is open to practicing Vegans only (exempt under the Equality Act 2010 Schedule 9, Part 1).

I’d love to hear from individuals from a range of sectors with amazing digital marketing skills, especially those coming from charity, agency or commercial sectors.

• Location- Remote. The team work remotely across the UK.
• Travel- The team meet once a month in London, it’s essential you attend those meetings and fund your own travel (lunch is provided)
• Salary £25,000 - £26,500, plus great benefits, and strong values (ask me for more details).
• Full-time, permanent. Flexible core working hours.

Application- In the first instance, please send your CV to Hannah.

Closing date: ROLLING, please get in touch today to avoid disappointment.

The charity is an equal opportunities employer; “we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process”.

Direct Marketing Officer (F2F Campaigns), joining a known specialist London Charity, who provide a crucial medical response service within the Capital. Hybrid Working; 2 days a week office based.

• Salary: £30K to £35K per annum + benefits, based on experience.

With an extremely committed supporter base and ambitious growth plans across Individual Giving, along with working for a fantastic team with a great working culture, it’s a great time to join.

As the Direct Marketing Officer (F2F Campaigns), you will work closely with the Direct Marketing Manager, providing support with the development, management of the Lottery and Regular Giving programs through Face to Face (F2F) fundraising. You will; 

• Work with and be a contact for F2F and Direct Dialogue agencies and campaign activity across Private Site, Door to Door and Telemarketing. Cultivating strong relationships with all agencies, ensuring they operate to the highest standards, meeting their contractual obligations.
• Assist on the development of strategic and operational plans for multiple Direct Dialogue fundraising campaigns.
• Assist with analysing results to ensure ROI is delivered and action where required.
• Facilitate the smooth running of F2F campaigns, ensuring donor recruitment targets are met and to a high standard.
• Responsible for Fundraiser Training; Induction, Enhanced and Quarterly Refreshers to date and relevant content.

As the Direct Marketing Officer (F2F campaigns), you’ll have ideally previous skills and experience in either a campaign management role within Direct Marketing, Individual Giving OR have worked in a fundraising and gained transferable skills in the areas below:

• Working with or managing external agencies and internal stakeholders to deliver successful campaigns or projects.
• Presenting to others, and/or creating and delivering training programmes to inspire and motivate others to achieve targets and deliver objectives.
• Monitoring, planning projects and/or campaigns to agreed deadlines.
• Managing data with an excellent command of MS Excel.
• An understanding of fundraising compliance, data protection and best practice.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

The Talent Set are excited to have partnered with a fab charity who are looking for a Brand Marketing Manager to join their Marketing & Communications department. You will play a key role in managing the development, delivery and measurement of integrated multi-channel brand and campaign activity.

Key responsibilities

• Manage the development, delivery and evaluation of the new brand platform and campaigns.
• Support the roll out of the brand platform across the charity.
• Develop and implement media plans and creative assets for campaigns.
• Lead day-to-day relationships with media and creative agencies.
• Line manage the Brand Marketing Officer.
• Manage budgeting, forecasting and phasing of spend.
• Stay abreast of the latest consumer and marketing trends.

You will need:

• Significant experience of integrated campaign delivery and measurement.
• Experience of working with high-profile brands to develop and implement brand marketing strategies.
• A strong understanding of the media landscape.
• Excellent communication, interpersonal and consultative skills.
• The ability to prioritise and deliver high quality work under pressure.
• Financial acumen and experience managing budgets.

What's on offer:

• This is a temporary contract for 6 months starting before the end of April

• a salary of c.£46,000

• Hybrid working, London

Are You Ready to Make a Real Impact? Apply Now! 

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process

Background

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.

MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.

Purpose of role

The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.

Primary responsibilities

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

The job holder will have the following key responsibilities:

Leadership

• Champion fundraising across the organisation.
• Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
• Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
• Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
• Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
• Lead cross-organisational projects in line with organisational strategy and direction.
• Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
• Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
• Monitor and manage risk in accordance with MAP’s risk management policy.

Fundraising

• Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
• Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
• Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
• Set, monitor, and deliver annual income and expenditure targets.
• Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
• Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
• Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
• Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
• Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
• Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
• Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.

Fundraising Development

• Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
• Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
• Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
• With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.

Brand and Marketing

• Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
• Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
• Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
• Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
• Empower teams across MAP to successfully deploy our brand.
• Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.

People Management

• Create a high-performing team that is ambitious and passionate about MAP’s vision.
• Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
• Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.

General Responsibilities

• Support the mission, ethos, and values of MAP.
• Carry out other associated duties as may arise in line with the broad remit of the position.
• Support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.  

Experience

• Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
• Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
• Experience of relational databases and of analysing and presenting data to make informed decisions.
• Experience engaging and stewarding relationships with donors at all levels.
• Proven experience producing successful proposals for large scale projects.
• Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
• Experience in international fundraising.
• Experience in strategic planning, budgeting, and forecasting.
• Experience managing staff across different fundraising areas.
• Experience working at SMT and reporting at Board/Trustee level.
• Experience working with international teams and/or on international issues. (Desirable)

Skills

• Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
• Highly proactive and effective at collaborating with others, building relationships and partnerships.
• Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
• Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
• Excellent project management, budget and forecasting management, and resource control skills.
• Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
• Strong decision-making skills and ability to translate priorities into operational goals and plans.

Knowledge

• Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
• In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
• High level of competence in CRM software and social media.
• Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
• An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.

Personal Traits Desired

• Commitment to MAP’s mission, services, and the right to health.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of MAP.
• Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

The Talent Set are proud to be partnered with British Asian Trust to recruit a Director of Communications & Marketing.  A hugely exciting and career defining role at this extremely respected and innovative charity.  British Asian Trust are looking for an entrepreneurial senior communications professional to join their high achieving team.

This role is paying a salary of £80-85k dependant on experience, with hybrid working at their White City Office a minimum of 2 days per week.

The successful candidate will be an all-round communications specialist who has a track record of being both strategic and operational with the personal credibility to engage with senior stakeholders and ultra-high net worth individuals to maximise communication opportunities. It will be crucial for this person to be action-orientated, ambitious, and articulate to work with the charity as it grows.

The Director of Communications & Marketing plays a key role in amplifying the impact of the British Asian Trust’s work and publicise key projects.

Some of the key responsibilities include, but are not limited to:

· Develop and lead a successful Communications & Marketing strategy across the full range of communications disciplines including digital and social media, brand marketing, media and PR celebrity management, production of materials and internal communications.

· Together with the Fundraising Team ensure a strong and effective supporter engagement strategy.

· Line management of the UK-based Communications Team and matrix management of in-country Communications Teams (India and Pakistan).

· Ensure a motivated and high performing Communications Team and create a culture of accountability and collaboration– encouraging empowerment of staff, delegated decision making and a problem-solving approach

· Provide the SMT and Board of Trustees with regular communications reports on performance against plans, targets and ROI.

· Be the lead communications voice at SMT.

To be successful in this role you will have:

· An all-round communications specialist including significant digital experience 

· Excellent written and verbal communication skills, a persuasive and passionate communicator, with excellent interpersonal skills

· Track record of developing impactful communications and digital strategies

· Demonstrable experience of senior leadership roles in comparable and complex organisations with a growth mindset and high levels of ambition.

· An understanding of the non-profit sector and how it differs from other sectors.

· Entrepreneurial, self-starter, able to work independently.

· Ambitious, innovative and self-motivated

· Ability to manage high levels of ambiguity and uncertainty.

For more information, please visit: 

British Asian Trust - The Talent Set

Jael Woolley and Lily Wilson from The Talent Set will be conducting initial screening interviews ahead of shortlisting and are also happy to provide further insight ahead of commitment to the formal interview process. Please apply here or get in touch directly to show your interest.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We're delighted to be supporting an incredible organisation that's dedicated to funding research, raising awareness of brain tumours, reducing diagnosis times and providing support and information for people with brain tumours, their families and friends. Leading on the recruitment of their Paid Media Officer position, we're excited to speak to media professionals from within and outside of the charity sector who can contribute to achieving the objectives of The Charity.

Paid Media Officer
Salary: £32,000
Location: Hybrid working, split between home and the office in Fleet, Hampshire a minimum of two days per week
Contract: Permanent, full time position

Do you want to join an award-winning team that's dedicated to helping those living with brain tumours live longer, better lives? Do you love finding and testing new ways to reach and engage with people across digital channels? The we've got the perfect opportunity for you to showcase your many talents and have your great ideas heard!

We're looking for a data savvy, experienced Paid Media Officer to join their growing marketing and PR Team. Reporting into the Digital Marketing and Social Media Manager and supported by other experts across The Charity, you'll use your skills to drive the acquisition of new supporters across social and web channels, achieving targeted conversion as part of a variety of marketing and fundraising campaigns. Key accountabilities within the role will include:

* Working with the Digital teams to implement tailored comms journeys as we continue to grow and segment our database of supporters
* Acting as the lead for all fundraising paid social media and web campaigns, working closely with the wider marketing and CX teams to ensure a cohesive and optimal approach to content creation, targeting, and overall campaign management
* Supporting with planning and executing on ongoing brand social media and web campaigns across existing and emerging channels, driving continuous reach and engagement
* Developing briefs and guidance to ensure the wider team can supply suitable content for paid media campaigns

You will also:

* Contribute to achieving the objectives of The Charity
* Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
* Undertake any additional and ad hoc tasks as required
* Participate in team meetings and other meetings as required
* Monitor and evaluate activities and provide written reports
* Represent The Charity at external events in a professional manner
* Work within an equal opportunities framework

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.

Zen are currently seeking to expand into a number of new cities in the UK and are looking for driven, ethical and organised leaders and managers to help us enable even more incredible work to be delivered by our partners.

We offer outstanding working conditions to our fundraisers, they are all directly employed, paid the Real Living Wage or more and have the opportunity to earn daily bonuses. Furthermore, we offer 4-day working weeks to any fundraiser that would rather have a better work/life balance.

If you have at least six month’s experience leading a face-to-face fundraising or direct sales team and are ready to take the next step in your career, we would love to hear from you.

We have various opportunities and are keen to speak with any leaders with experience in private site (shopping centre etc), door-to-door or street sales.

You will have the opportunity to work with various charities, both UK based and those involved in overseas development and conservation. Some of our campaigns are regular giving and others are lottery campaigns.

As a Manager of a Zen team, you will be responsible for:

• The compliance and ethical practice of your teams
• The organisation and logistics of your teams
• The motivation and morale of your teams
• Staff retention and development
• Achieving quality and quantity goals

Reporting directly to the National Fundraising Manager, Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, compliance, HR,  welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career and your team.

We offer:

• Excellent salary and bonus structure focused on a very achievable level of quality performance.
• An incredibly experienced management team
• A dedication to support, growth, and development
• The opportunity to take real ownership of your teams and regions
• The opportunity to share your thoughts, ideas and experience and have the support to bring these to fruition

If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will schedule a meeting with the CEO and Director.

Senior Philanthropy & Grants Officer 

Salary: £32,000 - £34,000 depending on skills and experience 

Location: Curdridge, Hampshire - Hybrid 

Full Time - 35 hours per week 

Permanent  

Closing date: 28th April 2024 

Interview dates: Interviews will take place on Thursday 2nd May at our office in Curdridge, Hampshire. 

The Trust has a fantastic opportunity for a talented fundraiser to make a major impact in creating a wilder Hampshire and Isle of Wight in this exciting new role. 

We are looking for a highly motivated and enthusiastic person to join our friendly and supportive Marketing and Fundraising Department to lead on growing both restricted and unrestricted funds through applications to charitable grant-making trusts. 

The successful candidate will be responsible for identifying new opportunities and engaging with new and existing funders through high-quality written proposals and reports. 

Nature needs more people on its side – and our work has never been more important. This is a fantastic chance to become an integral part of our exciting and ambitious strategy Wilder 2030, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

The successful candidate will have a strong track record of generating income from charitable trusts and grant-making organisations. They will have experience of translating complex information into inspiring written narratives and compelling cases for support through written proposals for fundraising, or the equivalent copywriting skills developed in another setting. Excellent stewardship and relationship management skills, face-to-face, on the phone and in writing will be essential.

If you’re keen to use your skills to make your mark with an ambitious charity and want hands-on experience as well as training and mentoring within a brilliant team, this is the opportunity for you! 

We are happy to talk hybrid and flexible working 

This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which suits the candidate. This role is full time, 35 hours per week. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. However, many of our staff work flexibly and we are happy to consider flexible working hours for the right candidate. 

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme and more. 

To apply for the role, please complete the online application form. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the attached Recruitment Pack.

So what do we offer to our employees? 

Well most importantly you get to work in one of the most magnificent parts of the UK!  Here in Hampshire we have globally important wetlands around the coastline of the Solent and medieval heathland landscapes in the New Forest.  Our thriving cities and suburbs are surrounded by exceptional places for wildlife including gin-clear chalk rivers, flower-rich grasslands and ancient woodlands.  And our jewel in the crown is the Isle of Wight where you can walk all day across downland turf and along spectacular cliffs.  That’s our working environment and you could share it with us! 

Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research Charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.

Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?

Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.

As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.

You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.

Key Responsibilities:

• Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
• Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
• Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
• Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
• External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
• Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.

To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;

• Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
• Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
• Managing, monitoring, and reviewing external suppliers and agencies.
• Creative thinking and innovation in the development of processes, supporter communications and fundraising products.

This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.

Zen are currently seeking to expand into a number of new cities in the UK and are looking for driven, ethical and organised leaders and managers to help us enable even more incredible work to be delivered by our partners.

We offer outstanding working conditions to our fundraisers, they are all directly employed, paid the Real Living Wage or more and have the opportunity to earn daily bonuses. Furthermore, we offer 4-day working weeks to any fundraiser that would rather have a better work/life balance.

If you have at least six month’s experience leading a face-to-face fundraising or direct sales team and are ready to take the next step in your career, we would love to hear from you.

We have various opportunities and are keen to speak with any leaders with experience in private site (shopping centre etc), door-to-door or street sales.

You will have the opportunity to work with various charities, both UK based and those involved in overseas development and conservation. Some of our campaigns are regular giving and others are lottery campaigns.

As a Manager of a Zen team, you will be responsible for:

• The compliance and ethical practice of your teams
• The organisation and logistics of your teams
• The motivation and morale of your teams
• Staff retention and development
• Achieving quality and quantity goals

Reporting directly to the National Fundraising Manager, Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, recruitment, compliance, HR,  welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career and your team.

We offer:

• Excellent salary and bonus structure focused on a very achievable level of quality performance.
• An incredibly experienced management team
• A dedication to support, growth, and development
• The opportunity to take real ownership of your teams and regions
• The opportunity to share your thoughts, ideas and experience and have the support to bring these to fruition

If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will schedule a meeting with the CEO and Director.

Tenancy Services Officer / Housing Officer

Ellesmere Port, Blacon and Merseyside

Temporary - 3 months initially

Full time hours

£15.00 - £17.00 per hour

Our client

Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.

The role

As a Tenancy Services Officer / Housing Officer you will;

• Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
• Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
• Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
• Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
• Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
• Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
• Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
• Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
• Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
• Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
• Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
• Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.

The candidate

• Experience in a customer facing role, covering all aspects of generic housing management.
• Experience of working with specialist external support groups and agencies.
• Experience of dealing effectively with a diverse range of customers
• Understanding of welfare benefits and financial inclusion
• Understanding of Welfare Reform and options to mitigate risks for residents.
• Solid working knowledge of safeguarding
• Excellent analytical & communication skills, both written and verbal
• Good numeracy skills and the ability to understand and interpret financial information.
• Ability to think creatively when faced with problems and adapt to changing circumstances.
• Display the resilience and emotional intelligence to be able to cope with difficult situations.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Senior Individual Giving Officer, an excellent opportunity to join a fantastic Children’s Charity at a very exciting time of investment and growth across Individual Giving and Mass Fundraising. 

• Remote working. Able to attend the Reading Office 1-2 times a Month.

With long-term investment to grow the Individual Giving programme and across Mass Fundraising, it’s a very exciting time to join the charity and the Individual Giving team.

As the Senior Individual Giving Officer, you’ll play a vital role in supporting the successful delivery of this programme. You will work closely with the Individual Giving & Legacies Manager, leading on a variety of campaigns across Individual Giving. Delivering and developing campaigns and appeals across cash, regular giving, payroll giving and legacies, using channels such as digital, direct mail, DRTV and direct dialogue.

Key responsibilities

• With the Individual Giving & Legacies Manager, develop the IG marketing plan, making recommendations to meet strategic goal.
• Deliver the activity plan considering learnings and recommendations, in line with the wider Income and Engagement Strategy.
• Ensure campaigns are delivered on time and to budget across a variety of channels, adhering to brand guidelines.
• Develop creatives for campaigns with internal and agency support to increase response rates and growing income.
• Ensure a test and learn approach to build solid foundations on which to grow the programme.
• Regularly monitor the performance of campaigns and activities and report weekly against agreed KPIs.

To be successful in this Senior Individual Giving Offer role, you will have gained the following skills, knowledge, and experience:

• Working within fundraising in a similar Direct Marketing role, delivering and developing fundraising campaigns and activations in Individual Giving.
• Managing multi-channel Direct Marketing programmes across an array of channels such as: Direct Mail, Digital, DRTV, Telephone, Face to Face.
• Analysing data, results monitoring and KPI reporting, and using insight to make inform decisions.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.