Supporter Services Officer Jobs

For more than 50 years, the British Dyslexia Association (BDA) has been the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential. The BDA is established as the leading dyslexia charity in the UK.

Unfortunately, the need for our support and services is high. Although awareness of dyslexia and other specific learning difficulties has grown, there are ongoing and widening gaps in access to the identification of dyslexia and the provision of expert learning support. Our national Helpline is busier than ever, supporting almost 5,500 people each year, reminding us on a daily basis why we must keep fighting for the rights of our beneficiaries.

Against a challenging backdrop for so many organisations, last financial year we saw continued growth in income from fundraising and training. We invested in growing our team and identified five strategic objectives for the period 2023-2026, and activities are currently underway to deliver these priorities. Our next CEO will continue to oversee these whilst laying the foundations for our next strategy cycle which we intend to publish in 2026. As such, the timing of this appointment allows the successful candidate the opportunity to work with the Board and other key stakeholders to articulate the long-term vision for our charity, establishing a plan that enables us to expand our reach and deepen our programmes.

The role of CEO at the BDA is one of both challenge and immense reward, offering the chance to lead a passionate and skilled team dedicated to making a tangible difference in society. The ideal candidate will bring strategic thinking, leadership experience and a commitment to promoting inclusion for our beneficiaries in education, in work and in life. The successful candidate will also need to demonstrate their financial acumen and business development and delivery skills, as achieving our mission will depend on financial security and sustainability.

We are excited about the next stage in our development as a charity and the opportunity to support even more people with dyslexia to reach their full potential. If you would like to be part of that journey, then we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.  If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.

Tenancy Services Officer  

Salary £16,560.59 + car allowance £1,901.81 – 17.5 hours pw  

Location – Throughout Fenland in Cambridgeshire, but will have oversight of a supported scheme in Northampton 

Full Time, Permanent 

Do you have the drive to make a difference by living our client’s values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.

They’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

You’ll be able to: 

• Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction

• Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities

• Support the creation of new ideas and innovation in the business

• Be adaptable and brilliant at working in partnership with their customers, colleagues and communities

Closing Date: 9.00am on Monday 6th May 2024.

Interviews will take place on week commencing 13th May 2024 (date to be confirmed)

About their team: 

Their team is great! They’re led by their Executive Director of Customer Experience.

They work hard, support each other, and also like to have fun!

You’ll be part of their new Customer Experience Directorate – where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you’ll be reporting to their Community Housing Manager - it’s an exciting team to be part of, as they deliver their new corporate plan ambitions. 

The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.

· Location: Remote with regular travel to Nottingham/London

Applications close at 9 a.m. Tuesday 4th June.

Who we are.

The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.

Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.

About the role.

We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.

Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.

This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.

Who we are looking for.

Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.

If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 4th June.

Are you driven by working with young people and sport? Then this might be the role for you! Harris Hill are thrilled to be partnering up with The Youth Sport Trust in their search for a new Chief Operating Officer.

The Youth Sport Trust is the UK’s leading charity improving every young person’s education and development through play and sport. Our vision is a future where every child enjoys the life changing benefits of play and sport.

Sport gives young people a platform to have their voice heard and a place where they feel they belong. and we are on a mission to harness this extraordinary power to change young lives today and help them build a brighter tomorrow. 

Job title: Chief Operating Officer

Location: This role is a blend of working 3 days a week from our Loughborough office on the Loughborough University campus and working from home. 

Salary: £75,000 - £90,000 per annum.

Hours; Full time

Contract type: Permanent

Responsibilities within this role:

• Provide oversight of the charity’s finance function through line management of the Finance & Governance Director and ensure our finance processes and systems integrate effectively with other business systems:

• Working with the Finance and Governance Director, lead on the development and implementation of wider financial strategies to guide the long-term financial sustainability of the organisation, providing advice and guidance to the CEO, and the Board.

• Anticipate the Charity’s resource needs as it continues to develop and consolidate, plan and implement the necessary changes in liaison with the Executive team.

• Work with the CEO and Finance and Governance Director, to ensure effective financial management and planning including the development of key performance indicators.

• Work with the Finance and Governance Director, to provide financial advice and support to YST’s trading subsidiary (YSTE) to ensure it is effectively utilised and managed.

• Oversee business planning across multiple income streams, allocating resources effectively and efficiently.

• Provide oversight of the HR and people development function through line management of the Assistant Director, HR:

• Work with the Assistant Director, HR, to lead the development and implementation of the organisation’s people strategy, including equity, diversity and inclusion, culture, talent development and management.

• Ensure YST has the best organisational design and appropriate resources to live out our values and behaviours, develop and support high performing teams and deliver on our mission.

• Support, develop and provide line management to, the Head of Implementation and the Business Performance Manager ensuring they and their teams provide excellent internal and external customer service.

• Drive excellence in the performance of all reports, building knowledge of their specialist areas and ensuring they are able to excel.

• Provide coaching and mentoring to direct reports contributing to a high-performance culture and values-led, mission driven team.

They are now looking for:

Qualifications

• An appropriate financial qualification (ACA) or strong financial acumen.

• Other relevant professional qualifications to the role.

Experience

• Extensive proven operational leadership experience.

• Experience of leading the development of digital and business systems which have improved business performance.

• Experience of working as a member of a senior leadership team.

• Experience of successfully managing a multi-functional team within an organisation of comparable size and complexity.

• Strong governance experience of working within highly regulated environments and establishing regulatory frameworks.

• Experience in communication, influencing and advocacy both internally up to board level and with external stakeholders or partners.

• Experience of leading and delivering business change.

• Experience of successfully leading and inspiring a high performing team.

• A previous track record of understanding the latest trends and technologies.

If you would like to have a chat to learn more about this role and to receive a full job description, please contact Simon Bascombe at Harris Hill via the apply button.

Please apply immediately. The role closes 9am Thursday 23rd May 2024. Please reach out to learn more.

Interviews will be held in person 3rd June 2024.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Citizens Advice is a long-established and trusted brand across the country that is known for helping and making a difference to those in need of support. Across England and Wales, the Citizens Advice service comprises Citizens Advice – the national charity with 6 national offices, and a network of approximately 300 independent, local Citizens Advice services that offer direct support to people in their areas. 

The Citizens Advice service is independent and provides free, confidential, and impartial advice to everybody. All local Citizens Advice services share the same aims - to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or the service available to them or through an inability to express their needs effectively. 

Formed in 1992, Citizens Advice St Helens was an amalgamation of Newton-le-Willows Citizens Advice Bureau and St Helens Citizens Advice Bureau. Aligned to the nationwide model, Citizens Advice St Helens provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities.  It values diversity, promotes equality and challenges discrimination. Providing advice that people need for the problems they face, CASH also influences and improves the policies and practices that affect people’s lives in their local area. Their confidential, independent, and free advice is available across a wide range of topics including debt, benefits, housing, employment, consumerism, travel, education, health, and taxes.

The Role: 

The Chief Officer will lead and manage Citizens Advice St Helens (CASH) while developing and implementing strategic and operational plans. Responsible for delivering strategic development through the effective management and development of services, the Chief Officer will build strong and sustainable relationships with key stakeholders at a strategic, national, regional, and local level. 

They will work collaboratively with the staff team and board to ensure there is an inclusive, rights-based approach to work that also conforms with the requirements of the Charity Commission, Companies House and HMRC. The Chief Officer is responsible for the economic viability, financial welfare, and sustainability of the charity, as well as driving and nurturing the staff team to continue delivering quality standards across the organisation. 

To be considered for the Chief Officer role at CASH, you must be a proven leader and manager with experience working within a senior management team. This role will require someone with a demonstrable track record of innovation and success in business development and income generation, able to engage funding bodies and donors, as well as creating strong and successful content for winning contracts/grants. Your experience will be underpinned by excellent communication skills at both a strategic level within and outside the organisation, coupled with excellent resourcing methods. 

In a senior leadership role, it's typical to hold budgetary responsibility and possess broad financial management experience. Considering the nature of Citizens Advice St Helens' work, we expect you to have a comprehensive understanding of the advice sector and experience with equity, diversity, and inclusion best practices. Additionally, you must demonstrate an awareness and understanding of the issues faced by residents in St Helens, such as poverty, unemployment, and health challenges. These issues are not unique to St Helens but are encountered across the UK, and we welcome applications from individuals with experience addressing similar issues in other regions.

If you believe you can drive positive change and have a successful track record of working with a Board of Trustees, we would love to hear from you about how you would contribute to the success of Citizens Advice St Helens and the quality of advice it provides for its local people.

How To Apply

Closing Date:Wednesday 8th May

 Interview Date: Wednesday 22nd May

This search is being conducted exclusively for Citizens Advice Bureau St Helens by BTA (Bruce Tait Associates). Our leadership team have all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.

We are committed to building and sustaining an inclusive and equitable working environment for all staff. Qualified applicants will receive consideration for employment without regard to age; ethnicity; gender; gender identity and expression; nationality; parental status; physical, mental, and developmental abilities; race; religion; sexual orientation; skin colour; socioeconomic status; and human styles.

Position: Housing Support Worker

Location: East London

Contract: Permanent, Full time

Annual Leave: 25 days per annum plus public holidays

About Us: We are a dedicated organisation committed to supporting vulnerable communities, focusing on the well-being of BAMER (Black, Asian, Minority Ethnic, and Refugee) groups.

Role Overview: As a Housing Support Worker, you will provide essential assistance and guidance to individuals, addressing their unique cultural and community needs.

Key Responsibilities:

• Build relationships with Service Users, fostering self-awareness and independence.
• Act as a key worker, helping Service Users set and achieve goals.
• Provide comprehensive support on housing, legal, financial, and marital matters.
• Liaise with relevant agencies for comprehensive support.
• Attend to maintenance issues and ensure compliance with Health & Safety.
• Participate in meetings, supervision, and training programs.

Experience and Skills Required:

• 2+ years' experience in care and support.
• Strong communication skills and ability to engage with diverse stakeholders.
• Knowledge of relevant legislation and equal opportunities.
• Ability to plan workload, work under pressure, and motivate others.
• Fluency in at least one Asian language is essential.
• Understanding of issues affecting BME communities.
• Commitment to equal opportunities and organisational objectives.

Desirable Qualifications:

• Experience working with survivors of abuse and within women-only networks.
• Involvement in tenant participation initiatives within supported housing.

Occasional evening and weekend work may be required - time to time on call hours

Only shortlisted candidates will be contacted.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Action for Deafness (AFD), based in Sussex, is seeking a dynamic and experienced leader to guide the charity to new heights as Chief Executive Officer. As the CEO of AFD, you will play a pivotal role in steering this well-regarded charity to further enhance services for Deaf and hard of hearing individuals across the region.

With a dedicated team of professionals, AFD is committed to serving the needs of the Deaf and hard of hearing community in Sussex. The charity serves as a cornerstone of support and advocacy, offering essential services tailored to meet the diverse needs of its clients. These services encompass audiology provision (provided via delivery of NHS contacts, which represents the majority of funding), as well as community support, advocacy and engagement initiatives.

As the next CEO, you would be responsible for shaping the future of this organisation, further strengthening relationships with commissioners, growing and diversifying services and income streams, and ensuring the charity meets the diverse needs of the community.

Key details:

Role: Chief Executive Officer (CEO) of Action for Deafness

Salary: £50,000 to £60,000

Location: Haywards Heath, with significant time to also be spent in Worthing, Sussex

Contract: permanent, full time

As well as a clear commitment to AFD's mission and values, you will demonstrate:

• Significant proven record of achievement in a senior position within a charity/not for profit organisation.
• Experience of effective partnership working and development and external relationship management.
• Experience of managing, motivating and developing staff.
• Experience of business planning, business development and fundraising.
• Experience of project management and service delivery across multiple functions.
• Financial management skills including budgeting and delivery of cost and income targets.
• Robust approach to governance, controls and definition/implementation of new processes
• Experience of financial and risk management.

As AFD is a user-led organisation, an understanding of the issues affecting Deaf and hard of hearing people, or ideally, lived experience, is highly desirable.

If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, by clicking Apply. For an informal and confidential conversation about this position, please contact Jenny via the same method with suitable times to talk.

Closing date for applications: 9am Monday 29th April 2024.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Our client is an equality, diversity and inclusion services charity, delivering services across London and the South East which are focused on anyone experiencing issues around sexuality, gender, equality, diversity or identity.

They promote health and wellbeing through transformative services to anyone experiencing issues relating to sexuality, gender, equality, diversity and identity. They also use their unique insight and or diverse heritage to influence decision-makers and effect positive change.

Chief Executive Officer

Up to £90,000

South East London

Based in SE London offices with some homeworking

Full time

Our client is seeking a Chief Executive who can represent them externally and engage and empower the staff and volunteers, to work towards creating a world where diversity is celebrated, difference is respected and valued, and where optimum health and wellbeing is achievable for everyone. 

Working closely with the Board, this is an opportunity for a highly inclusive and collaborative leader to innovate and deliver change to ensure they deliver highly impactful services for all.

Our client is looking for an individual who will bring;

· Senior leadership experience within an organisation of similar size and complexity, ideally with a focus on service delivery.

· A track record of leading successful strategic change

· Experience of diversifying income streams.

· An ability to build a culture of support, collaboration and trust.

· An ability to lead on their continuous journey to becoming an anti-racist organisation.

Deadline for applications: 24 April

Interviews with Prospectus: 29 April – 2 May

Interviews with client: w/c 13 May

Assessment and Reconnection Worker - Rough Sleeping Services 

London 

£35,578 - £39,227 

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?

Our client provides a rapid response service, intervening to ensure no one needs to sleep rough, their work is ongoing and they are currently looking for people to join their services across London. 

As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with people new to, or at risk of rough sleeping. 

• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.

• Build and maintain effective relationships to support clients throughout their recovery.

• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.

• Work on a weekly rota including early, mid and late shifts (some evening and weekend work may be required). 

About you

They are always on the lookout for enthusiastic people to join them. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey.    

• If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations they will provide you with the rest through their training and development programs where you will develop the skills to provide high-quality person-centred support to clients.

• If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!

Closing date: 10am on 25 April 2024 

Interview and assessments on: w/c 13 May 2024 

Blatchington Court Trust, based in Hove, is looking for a strategic, inspirational and experienced leader to join as our new Chief Executive Officer. As our new CEO, you will lead this well-regarded, financially secure local charity to further develop our work for children and young people with sight loss across Sussex.

With a highly committed team, Blatchington Court Trust (BCT) stands as a beacon of support and empowerment for young people under 30 with sight loss and their families across Sussex. We are a vital resource for our community, offering a diverse range of services aimed at informing, empowering, and enriching the lives of those we serve. These include educational advocacy, benefits advice, technology grants, wellbeing support, and running a wide range of events and activities.

Under the leadership of our new CEO, we are looking to develop our strategy, policies and processes, better measure our impact, and explore fundraising opportunities beyond our investment income so we can expand and develop our services.

Key details:

Role: Chief Executive Officer (CEO) of Blatchington Court Trust

Salary: circa £65,000

Location: Hove, Sussex

Contract: permanent, full time

As well as a clear commitment to our mission and values, you will demonstrate:

• Proven experience in senior leadership roles within the charitable sector, demonstrating the ability to lead change, inspire, motivate, and lead teams.
• Track record of developing and implementing organisational strategy.
• Business development acumen, with a track record of growing income and identifying and bringing in new funding.
• Experience in recruiting, developing, and managing high-performing teams, with a commitment to staff development and empowerment.
• Sound understanding of financial management principles, including budgeting, forecasting, and financial reporting.
• Excellent interpersonal, communication, networking and negotiating skills, with the ability to build and maintain positive relationships with diverse stakeholders, including beneficiaries, donors, funders, and partner organisations.
• Strong understanding of impact assessment, with the ability to develop and implement effective impact assessment processes.
• Proven ability to create a positive and inclusive work environment where all staff feel valued, supported, and motivated.
• Lived experience of sight loss or a strong understanding of the challenges faced by individuals with sight loss would be advantageous but not essential.

If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, by clicking Apply. For an informal and confidential conversation about this position, please contact Jenny via the same method with suitable times to talk.

Closing date for applications: 9am Monday, 29th April 2024.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are excited to be looking for a passionate Fundraising Officer to join the incredible team at the Imperial Health Charity. IHC is a dedicated charity for Imperial Health College Healthcare NHS Trust and their mission is to work in partnership with the Trust and other organisations to enhance the experience of care throughout the patient journey.

As Fundraising Officer, you will be supporting the delivery of a Fundraising portfolio – providing excellent supporter care to event participants & supporters organising their own activities, as well as leading on some specific event activities to develop and grow income. You will also work collaboratively across the organisation and wider community to seek new opportunities to grow community fundraising income.

This is a really exciting opportunity for someone looking to step into a varied role and expand their experience and knowledge across fundraising.

To be a fabulous Fundraising Officer, you will need:

• Previous experience in fundraising, ideally community & events
• Ability to work with a wide variety of people and provide excellent supporter care
• Excellent written and verbal communication skills and ability to build strong relationships

Deadline: 6^th April 2024
Salary: £31,500 - £35,000
Location: London, Hybrid, 3 days in office
Working pattern: Full time (35 hours) Permanent

If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.

Action for Pulmonary Fibrosis, the UK’s leading health and research charity for Pulmonary Fibrosis is seeking an inspiring CEO to lead strategic growth, advocate for patients, foster partnerships, drive fundraising, and shape innovative research initiatives, providing the visionary leadership to empower our community and transform care for those by pulmonary fibrosis.

Pulmonary fibrosis (lung scarring) describes a group of interstitial lung diseases where the lungs become progressively stiffer and smaller, eventually leading to low oxygen levels in the blood. Pulmonary fibrosis (PF) affects around 70,000 people in the UK. Progressive pulmonary fibrosis is a life-limiting disease. While trends in life expectancy are improving, no one can tell an individual exactly how long they will live, making our work hugely urgent for our community.

Action for Pulmonary Fibrosis (APF) is the leading national charity dedicated to enhancing the lives of individuals affected by pulmonary fibrosis (PF). We are a nationwide charity with a remote-based team and an HQ in Peterborough. Our VISION is to STOP pulmonary fibrosis in its tracks. Established in 2013 by people affected by PF, carers, and healthcare professionals, APF funds support programs (by far the major part of our work), invests in global research and supports other research initiatives, campaigns for improved care and diagnosis, and raises awareness of these diseases. Our pioneering efforts have transformed the landscape of PF awareness and care standards, empowering people and advancing research.

As our next CEO, you will champion the centring of people, drive strategic growth, foster existing and new partnerships, and enhance our fundraising efforts. Leading a dedicated team, you will shape and execute a dynamic five-year strategy, prioritising impactful initiatives to improve the well-being of people. This includes expanding outreach, enhancing care pathways, and influencing transformative change in partnership with stakeholders. You must embody innovation, ambition, collaboration, and resilience to advance our mission and drive positive outcomes for the PF community.

Key details:

Role: Chief Executive Officer (CEO) – Action for Pulmonary Fibrosis

Salary: circa £75,000

Contract: permanent, full time

Location: Peterborough – flexible working but on average, 2 days per week in the office

As well as a strong alignment with our mission, vision and values, you will demonstrate:

• Strategic and entrepreneurial thinking, providing clear direction and rigorous planning.
• Ability to lead, inspire, and motivate high-performing teams.
• Highly effective communication and interpersonal skills, fostering trust and maintaining a positive culture.
• Ambition and innovation in developing realistic and challenging plans.
• Judgement and decisiveness in tough prioritisation decisions.
• Strong ambassadorial skills, building strategic relationships with stakeholders.
• Effective organisational skills and ability to prioritise shifting demands.
• Sharp financial acumen in budgeting and resource management.
• Outstanding track record of strategic leadership, ideally within a national charity.
• Deep understanding of NHS structure, commissioning, and service delivery.
• Proven experience in influencing and developing partnerships with senior stakeholders.
• Sound understanding of service delivery, income generation, and fundraising.
• Accomplished in risk and crisis management and robust governance.
• Desirable: Some understanding of respiratory medicine and the needs of people affected by respiratory conditions and diseases.

If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send a confidential expression of interest by clicking Apply, which will send your details to our consultant, Jenny Hills at Harris Hill. She will respond with full details. For an informal and confidential conversation about this position, please contact Jenny via the same method with suitable times to talk.

Closing date for applications: 9am Monday, 13th May 2024.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000
Closing date for applications: Monday 13^th May
Expected week of interviews: w/c 20^th May

Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.

The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.

Key responsibilities within the Communications Officer role will include:

• Writing engaging copy for a variety of mediums including both printed and digital
• Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
• Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
• Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
• Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
• Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
• Creating and adapting content for each channel to maximise reach and engagement.
• Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
• Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
• Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
• Support the Director of Fundraising and Communications to develop branded merchandise.
• Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.

Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.

We would love to hear from you if have the following skills and experience:

• Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
• Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
• Experience of planning social media posts and of how to grow audience numbers
• Excellent written communication skills including creative copywriting and the ability to present complex information clearly
• High level of attention to detail and strong creative design skills
• Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
• Proven ability to manage own workload and ability to deliver to agreed deadlines.
• High-level skills in IT, including design packages such as Canva.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Prospectus are excited to be working exclusively with the Changing Faces to help them recruit a Trusts Officer to join their team. Changing Faces is here for everyone with a scar, mark or condition on their face or body. They provide life-changing mental health, wellbeing, and skin camouflage services. They work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination. They won't stop until everyone with a visible difference or disfigurement is supported and respected.

We are reviewing applications on a rolling basis so please do apply now and we'll be in touch!      

This permanent role pays a salary of £27,000 to £32,000 per annum. This is primarily a homebased role and Changing Faces are happy to consider full-time or part-time (0.8 FTE) candidates. 

As the Trusts Officer, you will act as the lead relationship manager for a portfolio of trusts and foundations, primarily up to £50,000. You will support the Head of Fundraising with larger multi-year bids and applications and proactively identify funding opportunities and to further build a robust trusts pipeline.

They are looking for someone with a proven track record of delivering income from Trusts and Foundations. You will have excellent verbal and written communication skill along with demonstrable experience of producing high quality funding reports for Trusts and Foundations.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.            

 In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.