London, Greater London (Hybrid)
£23,750 - £26,216 per year
Permanent, Full-time
Job description



  • Ensure all donations from individuals, partners and agencies are collected and processed efficiently, recorded on Salesforce from the different donation platforms, and thanked properly 
  • Submit Gift Aid claims in a timely manner 
  • Generate fundraising reports for the fundraising teams using Salesforce 
  • Managing online fundraising on our website, social media and any fundraising platforms used, with the support from Marketing and Communications Officer 
  • Undertake prospect research for the Fundraising team as needed 
  • Set up, manage and promote legacy giving to our current supporters and members and steward those relationships 
  • Support the Fundraising Director and Marketing and Communications Officer in preparing and sending out appeals to supporters, managing data sets and reports  
  • Contribute to the administration and stewardship of all RedR UK donors and work with the Fundraising Team to improve supporter care processes  
  • Representing RedR at special events, networking with existing and potential partners, collecting donations and providing any support needed during and after such events. 
  • Develop and regularly update RedR’s fundraising materials including the fundraising pack, sponsorship guides, website, information leaflets and stock 
  • Provide and review content for social media 


  • Contributing to RedR newsletters 
  • Responding to comments and queries in a timely manner 
  • Coordinate with Programme teams to receive updates 
  • Dealing with general enquiries, answering the phone etc 
  • To support the fundraising team and line manager with any other relevant and reasonable activities throughout the year 
  • Assisting with volunteers as necessary 
  • To work weekends and evenings where necessary for events or communicating with supporters in different time zones 
  • To work unusual hours at short notice in the event of an emergency appeal following a disaster  
  • All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability 



  • Systematic and efficient administrative skills 
  • Good written and Verbal communication skills 
  • Excellent numeracy and a good standard of written English 
  • Experience of research using the internet 
  • A flexible and collaborative approach to work 
  • An interest in the Humanitarian sector 


  • Knowledge of Gift Aid guidelines and claim procedures 
  • Experience of using the Salesforce database platform or any other similar CRM systems 
  • Experience in fundraising, ideally in individual giving, legacy giving and/or corporate fundraising


Posted on: 20 July 2022
Closed date: 30 July 2022 at 23:59
Tags: Fundraising

The client requests no contact from agencies or media sales.