MAIN DUTIES AND RESPONSIBILITIES 

Fundraising 

• Ensure all donations from individuals, partners and agencies are collected and processed efficiently, recorded on Salesforce from the different donation platforms, and thanked properly 
• Submit Gift Aid claims in a timely manner 
• Generate fundraising reports for the fundraising teams using Salesforce 
• Managing online fundraising on our website, social media and any fundraising platforms used, with the support from Marketing and Communications Officer 
• Undertake prospect research for the Fundraising team as needed 
• Set up, manage and promote legacy giving to our current supporters and members and steward those relationships 
• Support the Fundraising Director and Marketing and Communications Officer in preparing and sending out appeals to supporters, managing data sets and reports  
• Contribute to the administration and stewardship of all RedR UK donors and work with the Fundraising Team to improve supporter care processes  
• Representing RedR at special events, networking with existing and potential partners, collecting donations and providing any support needed during and after such events. 
• Develop and regularly update RedR’s fundraising materials including the fundraising pack, sponsorship guides, website, information leaflets and stock 
• Provide and review content for social media 

Other 

• Contributing to RedR newsletters 
• Responding to comments and queries in a timely manner 
• Coordinate with Programme teams to receive updates 
• Dealing with general enquiries, answering the phone etc 
• To support the fundraising team and line manager with any other relevant and reasonable activities throughout the year 
• Assisting with volunteers as necessary 
• To work weekends and evenings where necessary for events or communicating with supporters in different time zones 
• To work unusual hours at short notice in the event of an emergency appeal following a disaster  
• All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability 

PERSON SPECIFICATION 

Essential 

• Systematic and efficient administrative skills 
• Good written and Verbal communication skills 
• Excellent numeracy and a good standard of written English 
• Experience of research using the internet 
• A flexible and collaborative approach to work 
• An interest in the Humanitarian sector 

Desirable 

• Knowledge of Gift Aid guidelines and claim procedures 
• Experience of using the Salesforce database platform or any other similar CRM systems 
• Experience in fundraising, ideally in individual giving, legacy giving and/or corporate fundraising