London, Greater London
£26,390 - £32,000 per year
Permanent, Full-time
Job description

Who we are

REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. We empower survivors to access justice through human rights cases against governments, civil cases against individuals, and cases where we advocate for law enforcement bodies to prosecute perpetrators under the principle of universal jurisdiction. Our approach is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building a campaign that uses advocacy, community engagement, and communications to influence change. Our 2025 Strategy identifies torture related to dissent and discriminatory torture as our two thematic priorities. We also support the anti-torture movement through our solidarity programme.

The Team

The Communications team supports the core and project activities of REDRESS, including our strategic litigation, policy advocacy, and fundraising, to ensure that survivors have a voice, to draw attention to our cause, to influence stakeholders, and to raise our profile to enhance our influence. The Communications team works with the press, develops strategic social media campaigns, curates our website, manages our publications, facilitates events and uses analytics tools to improve digital performance.

Position Profile

REDRESS is recruiting a Communications and Digital Assistant to support our communications work. We are seeking applications from candidates with a passion for storytelling and producing engaging content for REDRESS’s key audiences across multiple channels, including digital formats.

The Role

Based in London, the Communications and Digital Assistant will be responsible for supporting the delivery of REDRESS’s Communications strategy, and providing communications support across projects as required.


The position will contribute to the work of REDRESS as follows: 

·       Writing, editing and proof-reading content for our communications materials, including reports, press releases, newsletters and marketing materials.

·       Helping manage our social media platforms by planning, creating and scheduling engaging content, including graphics and videos, and managing paid ads.

·       Updating and creating SEO content for our website (Word Press).

·       Maintaining, and growing our GDPR compliant stakeholder list (e.g. media lists).

·       Supporting the planning and delivery of in-person and online events such as webinars, including supporting digital facilitation.

·       Monitoring all communications and gathering data to prepare reports on performance.

·       Managing our digital photography and video content.

The position is also expected to carry out other duties as may reasonably be required from time to time by REDRESS.

Personal Specification

This is an entry level position, and so we will consider candidates at the beginning of their career, with some relevant experience. The ideal candidate will have the following skills. 

Essential Competencies

The successful candidate will need to have the following competencies:

·       A relevant university degree or diploma. 

·       Relevant experience such as internships, volunteer roles, work experience, educational work placements, or other practical experience.

·       Excellent written and verbal communication skills in English.

·       Graphic design or video editing skills.

·       Good working knowledge of Microsoft Office suite of software, particularly Excel.

Desirable Competencies

A strong candidate will also have other desirable competencies:

·       At least one year of relevant experience such as internships, volunteer roles, educational work placements, or work experience, preferably within a charity.

·       Knowledge of Adobe Creative Suite (InDesign; Photoshop; Illustrator; Premiere; Audition, etc.).

·       Experience of working with a web Content Management System, e.g. WordPress.

·       Experience of using analytics tools such as Google analytics to monitor, interpret and improve digital performance.

·       IT proficiency of Office 365 suite of software, cloud-based.

·       Knowledge of SEO techniques and best practice.

·       Fluency in a language other than English, in particular French, Arabic or Spanish. 

Personal Attributes

To work for REDRESS, the candidate should have the following personal attributes: 

·       Happy to work collaboratively as part of a small and energetic team with a wide range of personalities. 

·       Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.

·       Able to think and work strategically, creatively, and under pressure.  

·       Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work. 

·       Able to work with victims of human rights abuse with a range of specific needs


Reporting. The position reports to the Head of Communications.

Hours. This is a full-time position at 35 hours a week. Evening and weekend work may be required from time to time.

Location. The position is based at the REDRESSS office in London. REDRESS has a flexible working policy which allows some working from home.

Salary. REDRESS staff are paid according to set salary scales, with annual cost of living increases, and the possibility of step-increase with strong performance. This is an entry level ‘assistant’ position, with a salary range starting at £26,390.

Start date. Ideally the position would start in December 2021.

Probation. There is a six-month probationary period. 

Pension. REDRESS offers a pension contribution of 10% of salary.

Holiday.  There are 25 days of holiday per year, in addition to UK public holidays. The office is also closed between Christmas and New Year.  

Status. The candidate must have the right to live and work in the UK.

First round Interviews will take place on Wednesday 3 November.

Final round interviews will take place on Friday 5 November.

In line with our Equality Policy, we particularly welcome applications from candidates from ethnic minorities who are currently under-represented at REDRESS.

How to Apply: Please submit a cover letter of no more than one page explaining (a) why you would like to work for REDRESSS, and (b) how you fulfil the personal specification for the role, together with a Curriculum vitae and the names and contact details of two references (these will only be approached in final stage of the process).

Please also complete and submit the Diversity Monitoring Form (which is anonymous).

Deadline: Tuesday 26 October 2021

Posted on: 28 September 2021
Closed date: 26 October 2021
Job ref: Communications and Digital Assistant
Tags: Communications, PR, Digital

The client requests no contact from agencies or media sales.