London, Greater London
£26,500 - £27,000 per year
Contract, Full-time
Job description

Operational Deputy Manager

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as an Operational Deputy Manager
We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.
We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for an Operational Deputy Manager to join us at our Camden based high-needs mental health scheme. From day you will manage and lead a close-knit team to provide practical and emotional support to 29 customers with conditions such as schizophrenia, bipolar and personality disorder.

  • Location: Camden, Crescent Project.
  • Salary: £26,500-£27,000 per annum.
  • Contract: 6-month FTC
  • Working hours: 37.5 hours per week. 08:00-16:00/ 09:00-17:00/ 10:00-18:00 Monday to Friday with roughly 1 weekend a month.

Your responsibilities will include:

  • Day to day responsibility for deployment of staff and maintaining the rota and caseloads.
  • Participating in the training of staff as required, especially in the area of disseminating good practice within this specialist field.
  • Performance management including setting targets, monitoring, and taking action to address any performance issues.
  • Holding regular team meetings with staff
  • Monitoring service provision on a regular basis and assist the manager in ensuring that all service audit improvement action is completed.
  • Where required to oversee a caseload of customers

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

  • Previous experience as a Team Lead/ Deputy in a similar service
  • A minimum of 1 year working experience relevant to mental health
  • Experience of implementing service improvement plans
  • Experience of assessment, risk management and support planning relevant to mental health
  • Hold a Management qualification or other relevant professional qualification- Desirable
  • A minimum qualification level of NVQ level 3 or equivalent in subjects such as therapeutic studies, psychology, counselling, CBT or dialectical behavioural therapy- Desirable

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
Salary: £26,500-£27,000 per annum
Your holidays are important to us. Take up to 28 days annual leave
Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
Experience new things. We offer you a career break after 3 years’ continuous service.

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
We welcome applications from everyone.

Refreshed on: 03 March 2021
Closed date: 02 April 2021
Tags: Social Care/Development, Management