SE13, London
£27,948 per year
Permanent, Temporary, FTC until March 31st 2022, Full-time
Job description

Role Overview

Job Title: Community Outreach Worker

Location: Athena Lewisham, London  

Salary: £27,948 per annum

Contract type: Permanent 

Hours: Full Time, 37.5 hours per week

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.    


We are recruiting for a Community Outreach Worker to join our team in Lewisham; Suitable candidate will provide a high quality personal welfare support service to survivors of domestic violence and other forms of violence and abuse including those at the point of crisis. The post holder will provide advice, advocacy, support and training to statutory agencies, in accordance with Refuge’s philosophical principles. The role involves empowering survivors to make decisions, increase their options, their confidence and their safety while also working within a multi-agency framework to develop referral, joint working and information sharing protocols.

Essential Skills or Experience

You must be methodical and well-organised; you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, women’s advice centre or residential setting. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with survivors and their children fleeing domestic violence.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.


Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; clinical supervision for all front line staff a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.

Other information

Closing Date: Monday13th December 2021 at 09:00 am

Interview Date: Friday 17th December 2021 

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

More about REFUGE

At Refuge, we believe that no-one should have to live in fear of violence and abuse. On any given day Refuge supports almost 6,000 clients, hel... Read more

Posted on: 26 November 2021
Closed date: 13 December 2021
Job ref: 0638
Tags: Advocacy, Support Worker