£30,617 - £32,531 per year

Contract, Temporary, Full-time


About the organisation

At Refuge, we believe that no-one should have to live in fear of violence and abuse. On any given day Refuge supports almost 6,000 clients, hel... Read more

Job Description

Do you want an outstanding deputy management role calling upon all your versatility, judgement and tact? Do you have the ability to motivate and communicate well with others? Refuge is looking for a Deputy Service Manager for our Warwickshire domestic violence services. This role requires an exceptional individual who wants to make a difference.

The deputy manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system.  This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The post holder will provide line management and support to staff in the following roles; BME Outreach Worker, IDVA (Housing), IDVA (Health) and Rural Community Outreach Worker x2. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Qualifications and Credit Framework (QCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme and an employee assistance programme.

Closing date: 2nd June 2019     

Interview date:  w/c 10 June 2019

Contract length: 15 months

Salary range: £30,617 - £32,531 per annum

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post is however restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.