Job Title: Deputy Service Manager
Location: Lambeth, London
Salary: £33,720 per Annum
Contract type: Permanent
Hours: Full Time, 37.5 hours per week
Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
We are recruiting for the Gaia Centre Deputy Service Manager to join our management team in Lambeth to ensure smooth running of high quality service to support girls and women against domestic violence, the role involves working closely with people experiencing forms of gender based violence that are escaping domestic violence.
You will also assist the domestic violence services manager in the delivery and development of high quality independent advocacy, outreach, peer mentors and early intervention services for victims escaping gender based violence.
Essential Skills or Experience
You must have experience of providing direct emotional and practical support, and of managing case work. In addition you must have experience of managing and motivating staff, knowledge of domestic violence issues, experience of providing support to women, and experience of working in either a women’s refuge or residential setting. A recognised social work, housing or management qualification would be desirable.
The post holder will manage a team of specialist Early Intervention staff and carry a very small caseload of complex cases when necessary. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.
All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.
Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; clinical supervision for all front line staff a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.
Closing Date: Monday 1st November 2021 at 09:00am
Interview Date: Tuesday 9th November 2021
An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.
Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.