IT Operations Manager
Salary: £40,831 per annum
Location: Refuge London Office
Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. For more information on our work, please visit our website.
Working as part of our busy IT team, this role will provide technical IT support to enable the achievement of Refuge’s strategic objectives, working closely with the Head of IT & Digital to implement Refuge’s IT Strategy.
This role will take over technical management of all IT and communication systems infrastructure, including maintenance, the upgrading of the network and the management of projects. The post holder will ensure high levels of IT security (in conjunction with the IT Security Analyst) and adhere to data protection regulations.
We are looking for an individual with previous experience in a similar role who has demonstratable previous experience of embedding ITIL into a Service Desk Team. Outstanding organisational skills and the proven ability to make things happen will be a key requirement to this role, as well as excellent written and verbal communication skills.
As member of the IT team the post holder will take part in an out of hours on call rota.
All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.
Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme.
Closing Date: 9:00am Monday 1st November 2021
Interview Date: 9th November 2021
A Disclosure Barring Service (DBS) certificate will be required for this role.
The client requests no contact from agencies or media sales.