Leeds, West Yorkshire
Sheffield, South Yorkshire
Contract, Until 30/09/2023, Full-time
Job description

·  Closing: September 23, 2021

·  Location: Leeds, Hull or Sheffield and home working

·  Salary: £28,672

·  Contract type: 35 hours per week Fixed Term until 30/09/2023

The Refugee Council is one of the leading organisations in the UK working with asylum seekers and refugees. Our operational teams based in various locations in England provide advice and assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system, addressing issues of destitution and assisting refugees and asylum seekers to access key services including housing, welfare benefits, health, education and employment.  Our teams work with relevant agencies including the Home Office, Refugee Community Organisations, Local Authorities, Legal Service Providers, Housing Providers, Health Institutions, Job Centre Plus and other mainstream service providers.

Purpose of the Job

The Refugee Council has a number of different projects and delivers a wide range of services to asylum seekers, refugees and new migrants in Yorkshire and Humber.

The aim of the HARP project is to empower asylum seekers and refugees to access the UK health system in an appropriate way and at the appropriate time. The delivery model for HARP is to place clients at the centre of their own health care and in the lead of their own support and advocacy. The HARP project supports them to better understand, care for and communicate their own health needs when talking to health professionals which indirectly raises the understanding and awareness of health professionals about the specific needs of this demographic.

The post holder will hold responsibility within the Refugee Council for the recruitment, training and line management of the HARP Project Co-ordinators; to work with Y&H regional management, the National Development Worker and Fundraising Team to develop the strategic direction of the Refugee Council services in relation to HARP. The Project Manager, in addition to the day-to-day management of the team, will also develop the training pathway and supervise volunteers in Wakefield. Volunteers are involved in all areas of service delivery, providing advice and support services to asylum seekers, refugees and migrants. Paid staff are required to work with and support the work of volunteers within the team. The Project Manager will also be responsible for leading on partnership working and take a lead on organising workshops and awareness raising training, stakeholder liaison, reporting, monitoring and evaluation.

The post holder will work 35 hours per week and will be based at the Refugee Council office in Sheffield, Hull or Leeds; however the post holder will be expected to travel frequently to Wakefield and across the Yorkshire and Humber region in particular making regular visits to Sheffield or Leeds, Barnsley, Rotherham and Hull where project delivery staff and volunteers are based. The Refugee Council operates during usual office hours, however some flexibility is essential, as the post holder may need to attend meetings, training and other events outside normal working hours and outside their area.

The Refugee Council enjoys an open and participative working environment that seeks to promote volunteering opportunities to a broad cross section of the community. Delivery of HARP’s core services are largely dependent upon volunteers and their ability to be supportive, professional and enterprising.

Main Duties and Responsibilities

  • Developing and coordinating HARP service delivery ensuring the project maintains effective and efficient procedures and systems
  • Line management of HARP project delivery staff and other associated duties such as recruitment, staff and volunteer development and training in liaison with HR
  • Creating and maintaining good working relationships with a wide range of public and private sector organisations, and use such relationships and networks to promote the work of HARP and the project’s beneficiaries.
  • Signposting asylum seekers and refugees to other services
  • Facilitating HARP regional team meeting
  • Supporting the development of local strategic partnerships ensuring that the needs of asylum seekers and refugees are considered and clearly identified within these local strategies
  • Undertaking performance evaluation and producing reports/information relating to HARP as and when required by the Y&H Deputy Regional Services Manager, Senior Management Team and funders
  • Assisting with regional fundraising for HARP activities and project extension

Additional Information

Health & Safety

The post holder is responsible for:

Cooperating with the Refugee Council in delivering all legal responsibilities in respect of your own and your colleagues, volunteers, clients and others health and safety whilst at work.

Becoming familiar with the Refugee Council’s Health & Safety Policy and procedures including evacuation procedures in the workplace.

Carrying out risk assessments of your own working environment.


In order to deliver services effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to the above. Such duties will, however, fall within the scope of the job, at the appropriate grade. The job description will be subject to periodic review with the post-holder to ensure it accurately reflects the duties of the job.

Equal Opportunities Statement

As part of its recruitment policy, the Refugee Council intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Flexible Working

This job is suitable for ‘occasional’ home working subject to prior authorisation.

This post is subject to a satisfactory Disclosure and Barring Service check. Repeat checks are conducted every two years.

Posted on: 09 September 2021
Closed date: 23 September 2021
Tags: Training, Project Management