Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
Now is an excellent time to join the Refugee Council. We recently launched our new strategy – you can read it on our website.
Context and Purpose of the Job
Many people who use our services can incur additional risks of abuse and exploitation because of their personal circumstances and experiences including mental illness, trauma, and violence. Some people may have been subject to abuse in their country of origin or on their journey to, or since coming to, the UK. Whilst we support beneficiaries through our services and activities, additional action may be needed to prevent and respond to potential or current risks.
Main Duties and Responsibilities
The Safeguarding and Quality Practice Manager plays a critical role to ensure high and consistent safeguarding practice across the charity by:
- Ensuring that safeguarding (including children, families, adults at risk and those that are the victims of Hate crime) best practice is embedded in all our direct service delivery.
- Supporting operational teams to deliver high quality services, rooted in Refugee Council’s culture and experience, by developing guidance, delivering learning and development activities, and producing resources.
This role has an organisational-wide remit for leading the safeguarding advice and case management for complex and high-risk cases across the Refugee Council, driving improvement, and reporting the risks and learning from our practice internally and externally.
As a subject expert, the post holder will lead responses to the organisations most complex safeguarding cases within the organisation. This role will work with external partners to ensure effective partnership responses, and with all Directorates across the Refugee Council to ensure focus, oversight, review and implementation of high quality safeguarding practices with children, young people and adults at risk.
Support delivery teams to provide quality services.
- To provide subject matter expertise in safeguarding and practice quality in children’s, young people’s and adults service delivery. The role will inform the strategic direction of the organisation and ensure that practice standards comply with legislation, recognised quality standards, and direction set by the Corporate Strategic Safeguarding Group and SMT. The Corporate Strategic Safeguarding Group will be led by the Director of Services, serviced by the Safeguarding and Quality Practice Manager, and include the Lived Experience Lead, HR Manager, and Director of Resources.
Training and Development
- To regularly design, deliver and commission safeguarding training and skill shares.
- To work with HR and managers to design and maintain a safeguarding learning development programme that meets the diverse safeguarding practice needs for staff and volunteers, and evaluate and develop this programme to ensure that it meets our safeguarding practice needs.
- To benchmark Refugee Council’s safeguarding practices against external standards and sector practice, and recommend external better practice the charity should adopt.
- To develop a library of safeguarding guidance and resources and provide regular safeguarding briefings for staff and volunteers highlighting new, better practices.
Complex cases and local service management
- To advise on specific client situations managed by colleagues across the organisation, and particularly the Regional Safeguarding Leads.
- To support Regional Safeguarding Leads and regional teams to establish effective referral routes into Local Authority Multiagency Safeguarding Boards, and statutory support systems, building their skills to ensure the quality of local provision.
Monitoring and Evaluation
- To focus on constantly improving safeguarding practice and ensuring practice at the highest standards, by promoting a learning culture that further develops the safeguarding knowledge base of the Refugee Council workforce.
- To lead the monitoring and evaluation of our safeguarding practice and implementing learning and improvements.
For the organisation
- To represent the Refugee Council at a strategic level, both internally and externally, and promote effective multiagency partnership working.
- To participate in management meetings, learning and development activities, staff and volunteer meetings and conference as necessary.
Please note our online application form is currently unavailable, to apply for this job please download the application form via the Apply button and email to our recruitment team. Please accept our apologies for any inconvenience.
Closing date: 14 February 2022
Interview date: 24 February 2022
There is an offer to have a briefing on the role and an opportunity to ask questions about the role on 27th January at 2pm.