Admin and Facilities Assistant

The Admin and Facilities Assistant will play a vital role in our Operations team which supports our programmatic staff to deliver high quality services to young asylum seekers and refugees. 

Juggling routine work streams with ad hoc tasks, you will provide vital operational and administrative support to your colleagues, including with recruitment, training, onboarding new staff and confidential data management. You’ll bring excellent attention to detail and will be friendly, approachable and trustworthy. You’ll demonstrate initiative and be quick to help troubleshoot practical issues preventing team members from carrying out their work, with flexibility, a can-do attitude, sound judgment, reliability and discretion.

In December 2023, we’ll be moving into our new building - The Lighthouse - in Harlesden (NW10). A key part of your role will involve supporting the team to get settled into our new home, welcoming young people and other visitors, and taking a hands-on approach to the practical, day-to-day challenges and opportunities of our new working environment, including troubleshooting and triaging facilities questions, booking rooms, answering initial enquiries and noticing building-related issues that need to be addressed.

This role has lots of moving parts so we need an observant, competent and energetic initiative-taker who is willing and able to put the best interests of their colleagues and the wider organisation first. We’re looking for a quick learner who has some experience of working in an office environment, is administratively capable and is proactive in doing all aspects of their job thoroughly, kindly and to the best of their ability.

Please refer to the applicant pack for a full job description and person specification.