First Voice Consultant

Posted by Relate Cheshire & Merseyside

First Voice Consultant

Liverpool, Merseyside Check commute

£15,796 pro rata, per annum

Permanent, Part-time

Job Description

Working to promote strong and healthy relationships as the basis of a thriving society

2 Posts Available - 12 - 20 Hours per Week

Relate Cheshire & Merseyside is looking for two First Voice Consultants to act as a key point of contact for clients and practitioners, and to administer the counselling service as part of the First Voice team. These are permanent roles offering an opportunity to work for a growing charity that supports healthy, happy relationships across Cheshire, Merseyside and now also Greater Manchester.

Duties will include:

  • Dealing with telephone and email enquiries and acting as a key point of contact for clients and other external stakeholders.
  • Organising and administering counselling appointments, liaising with clients and practitioners as required.
  • Operating an electronic appointment system.
  • Working as part of a team to provide administrative support to counselling and other projects, ensuring the efficient and effective organisation of service activity.

To be considered for one of these post you must have excellent administrative skills and strong communication and IT skills.

Regular shifts are available across Monday, Tuesday, Wednesday, Thursday (including evening) and Friday, with working patterns to be agreed with the successful candidates. Applications are sought from candidates with the flexibility to work extra hours and provide holiday cover.

These posts are subject to a Basic DBS (Disclosure & Barring Service) Check. Relate Cheshire & Merseyside’s Policy on the Recruitment of Ex-Offenders is and the DBS Code of Practice is available by request.

Closing date: 22 May 2019

Interview date: 29 May 2019

To apply, please submit your CV along with a covering letter explaining how you meet the requirements in the person specification. Please see attached for job description and person specification.

Relate is committed to equality of opportunity

Registered charity number 1064180

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