WC1H, London
London, Greater London
£41,000 per year
Permanent, Full-time
Job description

Resuscitation Council UK is looking for its first Insight and Market Research Manager. The introduction of this role shows the value and importance we put on insight.

The Insight and Market Research Manager will be responsible for ensuring that insight sits at the heart of Resuscitation Council UK’s decision making, product development and public facing activities.

Whether we are developing new courses for health and social care professionals, encouraging members of the public to learn CPR or educating professionals and people about the Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) process, it’s important we understand our customers’ needs and people’s motivators and barriers, when developing our products, services and campaigns.

It’s also crucial that we have a good understanding of what motivates the thousands of instructors we rely on to deliver RCUK-accredited resuscitation courses across the UK, how we can strengthen our relationship with them and ensure we achieve increased diversity among our instructor base. 

As it’s vitally important that our products and public facing activities resonate with professionals and wider Society as a whole, we’re looking for someone who will champion insight, and our work being representative and inclusive.

Where this role sits

This role, which is new to the organisation, will sit within the organisation’s growing engagement and influencing team of six people. The postholder will report to the Director of Engagement and Influencing.

About Resuscitation Council UK

Resuscitation Council UK is saving lives by developing guidelines, influencing policy, delivering courses and supporting cutting-edge research. Through education, training, and research, we’re working towards the day when everyone in the country has the skills, they need to save a life. We are the UK experts in clinical guidelines, standards, and education for resuscitation practice for those working in healthcare and in the public space.

We always seek to balance business needs with a flexible approach to working styles and preferences. We have a strong commitment to inclusion and diversity and will provide reasonable adjustments internally and support Access to Work applications if you require this.

Work can be undertaken at home or in the office (Tavistock House, London), at the successful applicant's choice. Some travel to the office or other locations will be required as part of the role, but reasonable adjustments, such as enabling the postholder’s participation through digital technology, will be made for the successful applicant where this is required. If you would like to make an Access to Work application for a grant to pay for support tailored to your individual needs, such as a support worker, adaptations to the equipment you use, special equipment, taxi fares to and from work if public transport is not accessible to you, we will support you in this process.

For an informal and confidential discussion about the role, please contact Andrea Ttofa, Director of Engagement and Influencing 

How to apply

To apply for this exciting opportunity, please submit:

  • A comprehensive CV, specifying significant achievements in your career to date.
  • A supporting statement, of no more than two sides, explaining how your skills and experience can support and add value to our organisation.
  • A completed diversity monitoring form.

We welcome and will accept applications using an alternative process (such as video or audio applications). Please contact Suzanne Horner

Applications should be submitted by 5pm Sunday 15 August.

How we will shortlist

During the shortlisting process, those shortlisting applications will not have access to your name, age, date of birth, address or highest level of educational attainment.

The interview process

The interview process is likely to be carried out virtually using digital technology due to COVID-19.

Interviews for this role are likely to take place during the weeks commencing 6 and 13 September 2021.

There may be a second stage interview.

If you need any assistance with the application process, adaptations of modifications for interview, please let us know. Please email Suzanne Horner to discuss your requirements

Refreshed on: 30 July 2021
Closed date: 14 August 2021
Job ref: Insight and Market Research Manager
Tags: Business Development

The client requests no contact from agencies or media sales.