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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Store Manager - ReStore HFHGB
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
In support of our mission Habitat GB is introducing a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials. Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes.
Habitat GB is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive world for everyone.
Job Purpose
As Manager of the new 13500 square foot ReStore, you will use your passion, experience and insight to create a compelling shopping experience for our customers. Working closely with both volunteers and staff, you will be responsible for developing, motivating and engaging the team to help you drive sales. You will move our mission forward by making the most of every donation and using your talents to create that truly one of a kind shopping experience. The ReStore Team must be creative, compassionate and excellent communicators. No two days are the same, so if you are looking for a fast paced and constantly changing role, then the ReStore is a great fit!
Job Description & Duties:
· Oversee all retail operations including store merchandising, selling, space management, stock control, etc.
· Administrative and clerical duties (daily health and safety inspections, inventory and donation processing, staff scheduling, etc.)
· Manage scheduling and pick up of donations through fleet system.
Leadership and Team Building:
· Supervise, train and lead ReStore staff and volunteers.
- To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
- To role model and promote effective team communication, celebrating success and sharing best practice.
Customer Service :
· Problem solve and troubleshoot day to day issues and concerns
· Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices
· Exceed sale and customer satisfaction targets to support our cause
· Deliver exceptional customer service to our customers, donors, and volunteers
· Deescalate and resolve customer complaints
Learning and Personal Development:
· Foster a culture of learning and development, delivering on continuous learning opportunities externally and internally
- Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices. Ensure training through morning huddles and other learning opportunities.
· Advocate and share culture for Habitat for Humanity GB and model our values and guiding principles.
Person Specification
Experience
- Experience leading customer service teams with budget responsibility.
Skills / Knowledge
- Understanding of customer service delivery. (Essential)
- Experience in retail environment where goals are met and exceeded. (Essential)
- Clear and straightforward communication skills
- Excellent organisational skills and ability to prioritise and multi-task (Essential)
- Merchandising skills. (Essential)
- Volunteer Management
- Motivational Leadership Ability
Working Style
- Ability to confidently engage with different people (Essential)
· Willingness to learn and apply new knowledge (Essential)
· Enthusiastic and positive, with a can-do attitude. (Essential)
Commitment
· Support for Habitat’s values and mission
· Demonstrable interest in our work, and commitment to continued learning and development.
· Committed to contributing to the inclusive, people-positive culture we are fostering at Habitat.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
HFHGB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is extended until 05 May 2024 (at 11:59 pm).
Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
Size: 11 - 20
The client requests no contact from agencies or media sales.
Thank you!
About the role
As Shop Manager, you will be leading a team of staff and volunteers to deliver an outstanding customer experience, creating a vibrant, fun place to shop, work and volunteer. You will have the autonomy to develop your shop and engage with the community and will be expected to attract volunteers and donations locally. You will achieve ambitious sales and training targets, maximising the impact on our mission to end homelessness.
You will work collaboratively with a peer support group of shop managers and will have opportunities to build your own skills through training and development.
About you
To be successful in this role you need to be an experienced Shop Manager with proven track records of managing a high performing team and achieving sales results. You will have a genuine interest in charity retail and be seeking a challenge that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community and be committed to Crisis’s values and mission to end homelessness.
You may have experience in; retail management, stock management, people management, customer service, recruitment/interviewing.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21 April 2024 (at 23:59)
First round interviews will be held on Monday 29 and Tuesday 30 April 2024
Second round interviews will be held on either Monday 6 or Tuesday 7 May 2024
Thank you!
We are a forward-thinking social enterprise committed to fostering equity and resilience in our community. Our mission is to empower Black and racially minoritised led initiatives that promote sustainable food systems, economic growth, and social well-being. As we cultivate fresh produce, we also cultivate hope, unity, and pride.
ABOUT BLACK ROOTZ
Black Rootz is a multigenerational growing project providing opportunities for Black and racially minoritised people to grow food for themselves, their families and their communities. Black Rootz was established in 2019 by a collective of Black growers in Haringey who recognised the need to organise to challenge the deep inequalities in the growing and food systems. Over the past 5 years, Black Rootz has developed a holistic practice for Black and racially minoritised communities incorporating intergenerational knowledge transfer, increased access to land and food sovereignty, regenerative environmental practices and reduced food inequality.
Black Rootz has been incubated as a project within The Ubele Initiative since 2019. As an established name in the growing community, it is now building towards an independent future.
ABOUT THE ROLE
The Project Manager is a new role that will provide hands on management capacity to Black Rootz. The role will bring experience and energy to support the delivery and continued development of the project’s core activities; the Community Growing Programme and a new workshop series. The Project Manager will take on a management position and, with support from Ubele, help the project to navigate decisions that will enable Black Rootz to achieve its overall social, environmental, and operational ambitions.
The successful candidate will be central in Black Rootz’ journey towards a more independent and sustainable future. The ideal candidate will be comfortable with the complexity andholistic nature of Black Rootz and will be committed to its values. As a small team, the Project Manager will be as comfortable making plans and big decisions as they are rolling their sleeves up and being hands on to support the team. While this is a fixed-term contract, we expect the role to be extended and grow over time.
For further information please download the Recruitment Pack.
Applicants are required to submit:
1) CV
2) Cover Letter
We would appreciate the completion of our Equality & Diversity Monitoring Form which can be accessed using the link at the bottom of the recruitment pack.
The client requests no contact from agencies or media sales.
Thank you!
The Royal Hospital Chelsea has secured a grant from the National Lottery Heritage Fund to restore and adapt our Grade II* Stable Block, designed by Sir John Soane, into a state-of-the-art Visitor Centre with an expected annual footfall of 36,000 visitors.
We are seeking a Retail Manager to oversee the day to day operation of the new Soane Stable Yard shop, Post Office counter, and online shop. This pivotal role involves ensuring exceptional customer service, driving sales, and leading a fantastic team.
The Retail Manager will train and manage a dedicated team of staff, Chelsea Pensioners and volunteers . In addition to driving high levels of customer service, the successful candidate will be responsible for delivering against sales target, inventory management, visual merchandising, product sourcing and development and management of the online shop.
This full-time position requires some flexibility with weekend and evening shifts to accommodate the shop's opening hours. The post-holder will work closely with the new Audience Engagement team and Retail Consultants.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form.
- Check your right to live and work in the UK
- Check any declarations you have made on your application form.
- Ask you to complete a medical form.
- Carry out an Enhanced DBS application.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Are you passionate about creating exceptional online shopping experiences? Do you thrive on using data to drive growth through digital marketing? Do you have an eye for product design and developing new gift opportunities to achieve retail sales targets? If so, we have an exciting opportunity for you!
As the Retail & E-Commerce Manager, you'll be responsible for creating a seamless digital shopping experience and online customer journey that fosters loyalty through outstanding customer service and providing a range of gifts that meet the needs of current and future members and supporters.
You'll manage the performance of our retail operations, ensuring net profit is maximised in line with Mothers’ Union's strategic objectives and values. This role will have a particular focus on developing new customer channels and requires a strong understanding of digital marketing and using data and insight to grow sales.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union
- Employer pension contribution of 7%
- Enhanced maternity, paternity and adoption pay
- Two volunteering days per calendar year
- One away day per calendar year
- Enhanced sick pay
- Bereavement leave & Compassionate leave
- Season ticket loan
- Cycle to work scheme
- Employee assistance programme
- Eye care voucher and an allowance towards glasses.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob. The Cover Letter can follow the CV in the same document. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 26th April 2024.
Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
If you are interested in this position, please apply by sending your CV and a cover letter. The cover letter can follow the CV in the same document. The cover letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
�� Join Our Team and Make a Pawsitive Impact! ��
Are you passionate about animals and charity retail management? Do you thrive on coaching and leading teams to success? If so, we have the purrfect opportunity for you!
We're seeking a dedicated and dynamic Retail Area Manager who is passionate about people and has proven success within high street retail. Through your commercial knowledge and experience, you will oversee multiple shops to drive sales and maximise profits. Your exceptional leadership will empower and support shops to achieve their targets, all of which will support our income generation strategy that supports a brighter future for animals in need.
Our Retail team is an integral part of our organisation, and as the Area Manager you will be responsible for multiple shops and should be flexible to travel around the region, which includes our Godmanchester Head Office.
As Area Manager, you will play a pivotal role in driving our mission forward by:
Coaching, Leading, and Inspiring: Working closely with your team, foster a culture of collaboration and growth. You will be confident to celebrate successes, address challenges head-on, and develop succession plans to ensure a bright future for all team members.
Achieving Sales Targets: With a sharp focus on financial goals, you will lead your area to meet and exceed sales budgets, maximizing retail profit through effective cost control and strategic decision-making.
Recruiting and Developing Talent: Building a high-performing team is key. Working with your People Team, you will recruit, develop, and retain top-notch staff across all roles, nurturing their skills and potential to drive performance.
Ensuring Compliance: Ensure in-shop compliance with organizational policies and Ways of Being, with a strong understanding of safeguarding in the charity retail environment.
Analysing Data for Insights: Dive into financial data to make informed commercial decisions, guiding your area towards profitability and sustainability.
Setting Standards: Maintain sector-leading standards in customer service and in-store merchandising, ensuring an exceptional shopping experience for our customers.
Driving Donations: Initiate and lead area-driven initiatives to generate quality donated goods, fuelling our mission to support animals in need.
Engaging with Communities: Be at the heart of our community strategy, ensuring our shops are not just places of retail, but integral parts of the communities we serve.
In return we can offer you;
- A competitive starting salary of £34,730 - £38,589 depending on experience.
- Generous car allowance
- 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days
- Up to 8% employer pension contributions (based on employee contribution level)
- Support towards healthcare costs (cashplan) and wellbeing
- Free access to Headspace
- Life assurance scheme (4 x salary)
If you're ready to lead with passion, drive, and a love for retail and animals, this role is perfect for you! Apply now and be a part of something truly meaningful!
This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date.
Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.
Zen are currently seeking to expand into a number of new cities in the UK and are looking for driven, ethical and organised leaders and managers to help us enable even more incredible work to be delivered by our partners.
We offer outstanding working conditions to our fundraisers, they are all directly employed, paid the Real Living Wage or more and have the opportunity to earn daily bonuses. Furthermore, we offer 4-day working weeks to any fundraiser that would rather have a better work/life balance.
If you have at least six month’s experience leading a face-to-face fundraising or direct sales team and are ready to take the next step in your career, we would love to hear from you.
We have various opportunities and are keen to speak with any leaders with experience in private site (shopping centre etc), door-to-door or street sales.
You will have the opportunity to work with various charities, both UK based and those involved in overseas development and conservation. Some of our campaigns are regular giving and others are lottery campaigns.
As a Manager of a Zen team, you will be responsible for:
- The compliance and ethical practice of your teams
- The organisation and logistics of your teams
- The motivation and morale of your teams
- Staff retention and development
- Achieving quality and quantity goals
Reporting directly to the National Fundraising Manager, Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, compliance, HR, welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career and your team.
We offer:
- Excellent salary and bonus structure focused on a very achievable level of quality performance.
- An incredibly experienced management team
- A dedication to support, growth, and development
- The opportunity to take real ownership of your teams and regions
- The opportunity to share your thoughts, ideas and experience and have the support to bring these to fruition
If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will schedule a meeting with the CEO and Director.