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A position has become available within the RFEA Central Support Team (CST) based in Birmingham for a Client Advisor to join a well established and integrated team. As a Client Advisor you will be hard working, meticulous to detail and conscientious. Working on behalf of the Career Transition Partnership, the principle role will be to advise and assist in the transition management of HM Forces personnel who are leaving or have left the Armed Forces and provision of support to the Ex Forces Veterans programme.
The ideal candidate will be a self-starter with a strong customer focus, excellent telephone manner and be capable of working within a large team and on their own initiative. Excellent communication skills, IT literacy, keyboard skills and interpersonal skills are essential.
Ideally you should be NVQ 3/4 qualified in Information Advice and Guidance, however, appropriate training will be given.
The position is Full Time and you will be required to work 35 hours per week. Normal working hours will be on a shift pattern between 8.00 a.m. and 8.00 p.m. Monday to Fridays inclusive. In addition there will be occasional Saturday work between 8.30 a.m. to 2.00 p.m.
Competitive salary package of £17,700 to £18,700 depending on qualifications and experience. Job satisfaction is guaranteed.
To apply, please submit your covering letter and CV. Closing date is 14th September 2019.
Successful candidates will be required to undertake a Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years.