Richmond Advice and Information on Disability (Richmond AID) are looking for an enthusiastic, hardworking and highly motivated person to join our team.
Send your CV and a Cover Letter telling us how you meet the Experience needed on the Job Description.
Advice and Information Navigation Officer
Salary: Pro rata of £22,065 to £27,800 incl OLW depending on experience.
Closing Date: EXTENDED TO 10am on 24th November 2020
Contract: Part time, 21 hours per week
Contract length: This contact will be for one year initially and is subject to finding further funding.
The role will involve working within our experienced advice and information team. Please note you will be requried to come to the office. We are operating a busy food hub and need staff to be able to staff the buiding and assist with this. Please only apply if you are able to work from our office and you have some advice experience.
The Advice Service provides people with long term health conditions, disabled people and carers with one-to-one confidential advice and support on a range of areas including health and social care, housing, benefits, debt, grants, transport and mobility, aids and adaptations, education and work related issues and more. You will also support people to access services, activities and opportunities in their community. This role involves working across Richmond and Hounslow boroughs.
You will need to have experience of advice work, be a team player and have the ability to work from your own initiative. Training can be provided and our priority will be to get the right skills and approach. You can receive some on the job training and one to one support from our team and we can provide comprehensive training courses for you to develop your skills.
Our clients are often in very difficult and challenging circumstances. This role requires someone who is resilient, empathetic, organised and has attention to detail. You will enjoy empowering people and making people aware of their rights and entitlements, particularly those for disabled people and carers. You will have a background in advice giving. The work can be stressful at times with pressure and deadlines, but it can also be very rewarding.
Richmond AID offer 25 days annual leave plus eight bank holidays (pro rata for part-time). Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.
The client requests no contact from agencies or media sales.