London, Greater London

£24,631 per annum with progression to £25,757 pa

Permanent, Full-time

Job Description

You’ve got experience of delivering services for people with mental health or other support services and are committed to improving practice and service delivery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Performance Quality and Innovation Officer.

Right now, we’re looking for someone like you to develop and evaluate our agreed service models and practice issues to ensure they are innovative, evidence-based and fully compliant. Day-to-day, you’ll focus on a variety of work projects and plans in line with our business objectives as you support the delivery of quality and practice improvement initiatives relating to current and new models of service. Reviewing, researching and developing organisational policies, procedures and guidance will be important too, as will helping to implement quality assurance processes. Involvement in project teams; undertaking investigations; reviewing data and analysing key themes and trends and contributing to the development and application of systems to monitor quality standards – all are aspects of this business critical role.

Coming from a similar role in a related environment, it goes without saying that you have practical experience of using and developing quality review tools to help drive continuous improvement. You’re also used to helping colleagues to develop and review action plans. And because you’ve worked with other agencies a lot in the past, you have no problem establishing effective working relationships internally and externally. What’s more, you have a flexible attitude to working hours, manage conflicting demands and priorities effectively and are happy to travel extensively.

The salary for this post is £24,631 per annum with progression to £25,757.00.

The closing date is 5th June 2019.

Interviews will be held on 17th June 2019

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone