Oxford, Oxfordshire
London, Greater London
Birmingham, West Midlands
£24,000 - £27,000 per year
Permanent, Full-time
Job description

At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position within our Finance, Data and Technology department at Ronald McDonald House Charities. We are looking for an IT Support Analyst who is self-motivated and able to work independently to support our operations. You will have a proven track record of working in IT Service Delivery and will be responsible for ensuring the highest level of IT Support across our UK estate, including our 12 Houses.

Working with the Systems and Technology Manager, you will strive to create a technology-focused environment, ensuring technology is used as an enabler for our internal teams, at a time of growth in the Charity when there is more focus on technology than ever before. You will act as first response through providing support by phone, email and our ticket management systems, and gather common problem information to reduce incidents. The role is field based and may require frequent travel within the UK.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on Sunday 7th March 2021.

More about Ronald McDonald House Charities
About
Ronald McDonald House Charities

At Ronald McDonald House Charities we provide free ‘home away from home’ accommodation at specialist children's hospitals acros... Read more

Posted on: 22 February 2021
Closed date: 08 March 2021
Job ref: 9922ISA
Tags: IT, Operations

The client requests no contact from agencies or media sales.